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638 Reviews of JC Cooper
November 05, 2025
Raj was attentive to my concerns and listened as we took a test drive. He was courteous and friendly. Of course, I could only describe the sound - usually an embarrassing endeavor - but he took it seriously a test drive. He was courteous and friendly. Of course, I could only describe the sound - usually an embarrassing endeavor - but he took it seriously. He then balanced my tires in a timely fashion. John Cooper also provided great customer service and got me taken care of quickly. More
by tr0073
Verified CustomerOther Employees Tagged: Raj Persad
October 31, 2025
When I arrived, I had been assigned to a person who, apparently who was on vacation, and the assistant service manager took my account. Did not seem happy about that, and at checkout time was not forthc apparently who was on vacation, and the assistant service manager took my account. Did not seem happy about that, and at checkout time was not forthcoming regarding questions I was asking. I will definitely seek another service advisor next time. More
by HenryC
Other Employees Tagged: Katie Fuller
October 24, 2025
We have dealt with Cobb County Toyota for 15 years and have always had professional dealings with them. Their service Team is top notch, on this visit we dealt with JC our service advisor that treated us have always had professional dealings with them. Their service Team is top notch, on this visit we dealt with JC our service advisor that treated us with courtesy, was on time with our check in and the time the work would be completed. More
by bsudeyko1995
October 22, 2025
Jeff Silvers, Todd and the entire service staff provided me with excellent customer service. Roger Hyde me with excellent customer service. Roger Hyde More
by HYDE01RF
Other Employees Tagged: Jeff Silvers , Todd Pluger
October 19, 2025
Cobb County Toyota called me to remind me of the oil change that needed to be done. They assigned me to a service writer I was unfamiliar with, but then it was only an oil change. Almost immediately the change that needed to be done. They assigned me to a service writer I was unfamiliar with, but then it was only an oil change. Almost immediately the service writer started talking about my next mileage/month service that was just under $500, and then he said he could make it lower since I got the good deal on the oil change. I was not happy with the BAIT AND SWITCH tactic used on me. My usual service write tells me of upcoming service I should budget for and the time Frame I should get it done in. I love that. But not that I had to do it when I came in for a $49.99 oil change and it sounded like that is what I came in for. Maybe that works for other customers, but not for me. Once we got it cleared up, we moved along with just the oil filter, but I felt that I was not appreciated. I remember this service writer and will not use him again. More
by lmorten105
Other Employees Tagged: Jeff Silvers
October 18, 2025
Muy bueno, excelente, amigos, competentes, amables, serviciales, atentos, cooperativos, te ayudan, siempre con una sonrisa, serviciales, atentos, cooperativos, te ayudan, siempre con una sonrisa, More
by JULIEMEN022
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, David Cobb, Carlos Ortega, Costas Hernandez, Simon Chan, Jeff Silvers, Bob Nascimento
October 11, 2025
I had a great experience when I receive my service at Toyota . The staff are great and I will continue to come for my service. Toyota . The staff are great and I will continue to come for my service. More
by LOSMYMILIEN
Other Employees Tagged: Katie Fuller, Zach Claybrooks, David Cobb, Simon Chan
October 08, 2025
I was told it would be an hour for my oil change and it was just a little over that. I was curious as to why the passenger seat was laid all the way back when I got in my car afterward. was just a little over that. I was curious as to why the passenger seat was laid all the way back when I got in my car afterward. More
by SMCOBB0
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