JC Cooper

The service department checkin is easy. Waiting area is modern and clean with plugs easily available to charge my device if I need to. Ample comfortable seating with differing sections fro Waiting area is modern and clean with plugs easily available to charge my device if I need to. Ample comfortable seating with differing sections from which to choose. The wait time varies depending on your service needs, but is tolerable. Also, you can ask for Toyota courtesy van ride home if you live within 10 miles. More

by SHERRYAGROSS Verified Customer Verified Customer

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J C was our service person our experience with him was great, answered our questions performed the service we needed kept us updated on progress during repairs. great, answered our questions performed the service we needed kept us updated on progress during repairs. More

by FINISHPROSDALLAS Verified Customer Verified Customer

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The dealership was very efficient in getting a tire replaced. Even better I bought the tires at the dealership so the repair was under warranty. replaced. Even better I bought the tires at the dealership so the repair was under warranty. More

by JAYSHORNSTUDIO Verified Customer Verified Customer

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Service department is excellent. I have used JC since I bought my Tundra. He is always courteous and always lets me know what is going on. I have used JC since I bought my Tundra. He is always courteous and always lets me know what is going on. More

by tony.crisp22 Verified Customer Verified Customer

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JC does a great job managing the maintenance of my car. He's upfront and lets me know what I need to do on the next visit as well He's upfront and lets me know what I need to do on the next visit as well More

by JAMES_L_MOORE Verified Customer Verified Customer

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I have used the service dept for several years. Always friendly service from all people. Always friendly service from all people. More

by WBF165 Verified Customer Verified Customer

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they were very nice but there was confusion about where my car had been parked at the very end. they rectified the situation quickly but better communication might be nice. my car had been parked at the very end. they rectified the situation quickly but better communication might be nice. More

by emmye.simpson Verified Customer Verified Customer

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J.C. Cooper made my experience a pleasant experience. Everything was done in the time frame he said it would be done..... I will be back for All future needs. M.J.Cole Everything was done in the time frame he said it would be done..... I will be back for All future needs. M.J.Cole More

by KANDJ50 Verified Customer Verified Customer

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Normally great service. After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot so I persisted that they keep looking for my keys. Turns out it was done and had been for a while, but no one paged me nor went to the waiting area to see if I was there. Not sure why this happened except maybe because the person who checked me in was gone for the day when I checked on my car status. I'm sure that normally someone is designated to take care of the customer in that situation? Maybe there was not a good handoff upon his departure. More

by edwostbrock Verified Customer Verified Customer

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JC cooper was very professional. He addressed all issues. His time estimates were fairly accurate. I recommend him. He addressed all issues. His time estimates were fairly accurate. I recommend him. More

by FIBERGURU Verified Customer Verified Customer

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