Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
JIM LAAS
JIM LAAS | Page 2
Service Writer
Rizza Cadillac Buick GMC
8425 West 159th Street
Tinley Park, IL 60477
38 Reviews
38 Reviews
Write a ReviewDealership Experience
1 yr, 3 mos
Industry Experience
43 yrs
Languages Spoken
English
38 Reviews of JIM LAAS
July 17, 2023
Nice customer Service, nice comfortable waiting areas. Love my sales rep Joey. Enjoyed talking with the person who serviced me on Saturday Love my sales rep Joey. Enjoyed talking with the person who serviced me on Saturday More
by dejay03
Verified CustomerOther Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan
Helpful 
July 16, 2023
To replace sensor dealer keep my car 4 days and of course I had appointment. Rizza dealership this is mistake. I don’t recommend this dealership any one. Jim with service department try do what he can but hi I had appointment. Rizza dealership this is mistake. I don’t recommend this dealership any one. Jim with service department try do what he can but his not responsible for everything what’s going on in this place. If I don’t have to probably it was my last visit in this dealership. It wasn’t my first time when I had really bad experience with Rizza. More
by Andrzej
July 15, 2023
had an appointment scheduled for 2 weeks ahead to get brakes and rotors done along with an oil change. I walk into my appointment and they tell me they can look at the brakes but only get my oil change d brakes and rotors done along with an oil change. I walk into my appointment and they tell me they can look at the brakes but only get my oil change done. walked out as an unsatisfied customer. More
by Stacy
July 14, 2023
This is my dealership and has been for the past 10 years and I have never had any problem with the service I have received there. Quality technicians do the work and quality people help make the service exp and I have never had any problem with the service I have received there. Quality technicians do the work and quality people help make the service experience as pleasant as possible. More
by tsmit277
Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan
July 08, 2023
They told me that I needed a new $399 battery. I had the battery tested elsewhere and it tested strong! What a racket. Perhaps because they thought that they could bamboozle a woman?! I won't use I had the battery tested elsewhere and it tested strong! What a racket. Perhaps because they thought that they could bamboozle a woman?! I won't use Rizza Buick again. More
by mamamays11
July 07, 2023
First of all, the customer service team were excellent by emailing and texting reminders!! Jim Laas our advisor was very nice and dedicated to his job. The man who washed our vehicle did a great job and he emailing and texting reminders!! Jim Laas our advisor was very nice and dedicated to his job. The man who washed our vehicle did a great job and he was friendly. More
by Thomas.sr1206
July 07, 2023
Great service from the time I walked in the door til I got my car back got my car back More
by Brgr65
Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan
June 28, 2023
Brought in car for recall service. Picked up car once completed and I have 4 different service lights on, install updates constantly beeping but won’t update and 2 alerts going off. Ve Picked up car once completed and I have 4 different service lights on, install updates constantly beeping but won’t update and 2 alerts going off. Very disappointed. There were no issues when I brought my car in and only did because I kept getting postcards for the recalls. Now I have all of these issues and have to bring in car again which is extremely inconvenient with 2 babies in tow. Thanks for nothing! More
by JBUCKLEY921
Dealership Inventory (257 Vehicles)
