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JOSEPH TROTT

Overview Reviews (11) Inventory (149)

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JOSEPH TROTT

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JOSEPH TROTT

SALES MANAGER

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.6

11 Reviews

Overview Reviews (11) Inventory (149)

4.6

11 Reviews

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11 Reviews of JOSEPH TROTT

April 04, 2025

Dealership Rating

Employee Rating

The salesperson, Joe Delprete was awesome. The process was extremely quick and the Finance Manager Anthony Singh was great The process was extremely quick and the Finance Manager Anthony Singh was great More

by marcmick

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JOE DELPRETE, ZACH ELLIS, CHARLIE HAWKINS, ANTHONY SINGH, HALIE WILDER

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April 04, 2025

Dealership Rating

Employee Rating

Our salesperson, Joe Delprete was awesome. The process was quick and efficient. The Finance Manager, Anthony Singh was great to deal with. The process was quick and efficient. The Finance Manager, Anthony Singh was great to deal with. More

by marcmick

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JOE DELPRETE, ZACH ELLIS, CHARLIE HAWKINS, ANTHONY SINGH, HALIE WILDER

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Apr 05, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Joe and Anthony provided you with an awesome and efficient experience at Sullivan Buick GMC [Ocala, FL]. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

April 03, 2025

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Employee Rating

The staff at Sullivan was great, the ladies in the office was very friendly and helpful, was very friendly and helpful, More

by jjackson32

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JOE DELPRETE, PRINCESS MERCEDES, RICH BOUKER, SEAN GRUBER, ZACH ELLIS, CHARLIE HAWKINS, ANTHONY SINGH, BRANDON LARGE, Amanda Shafer , Melissa Diiorio Marie Pellegrino Eileen Spivey

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Apr 03, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Sullivan Buick GMC [Ocala, FL] made your experience enjoyable. We appreciate your kind words about our team and their helpfulness. We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

March 29, 2025

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Employee Rating

Fast, polite, professional. very satisfactory routine maintenance update. Please with how I was addressed and treated by service staff. very satisfactory routine maintenance update. Please with how I was addressed and treated by service staff. More

by RONN.HOME

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 30, 2025 -

Sullivan Buick GMC responded

Thank you for your kind words, Ronn! We’re thrilled to hear about your experience at Sullivan Buick GMC [Ocala, FL]. Our team is dedicated to providing fast and professional service, and it’s great to know that you found your routine maintenance satisfactory. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

March 08, 2025

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Employee Rating

The service personal were knowledgeable and courteous. They made the whole experience smooth and easy. They made the whole experience smooth and easy. More

by IRONSPORT

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 08, 2025 -

Sullivan Buick GMC responded

Thank you for your fantastic review! We are thrilled to hear that our service team was knowledgeable and courteous during your visit to Sullivan Buick GMC [Ocala, FL]. Your satisfaction is our priority, and we're glad we could make your experience smooth and easy. We hope to see you again soon! Sincerely, The Sullivan Buick GMC Team

February 08, 2025

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The service was quick and efficient. Haley, the sales rep was polite and very attentive to my needs. I highly recommend Sullivan Cadillac and GMC Haley, the sales rep was polite and very attentive to my needs. I highly recommend Sullivan Cadillac and GMC More

by myrockinr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: HALIE WILDER

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Feb 10, 2025 -

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and efficient service experience at Sullivan Buick GMC [Ocala, FL]. It's great to know that Haley was attentive to your needs. We truly appreciate your recommendation and look forward to seeing you again! Sincerely, The Sullivan Buick GMC Team

January 25, 2025

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Employee Rating

I actually thought my dream truck was not in their inventory. But I got a call back the next day and it had all but the 360 live cameras and sunroof. Still satisfied. inventory. But I got a call back the next day and it had all but the 360 live cameras and sunroof. Still satisfied. More

by dukemareno

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: RICH BOUKER, SEAN GRUBER, ZACH ELLIS, CHARLIE HAWKINS, KENNY HUNTER, DEVIN HAWES, ANTHONY SINGH, BRANDON LARGE

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Jan 27, 2025 -

Sullivan Buick GMC responded

Thank you for sharing your experience, Duke! We're thrilled to hear that you found your dream truck at Sullivan Buick GMC [Ocala, FL]. We appreciate your understanding regarding the features and are glad to know you're satisfied with your purchase. We look forward to serving you again in the future! Sincerely, Zachary Ellis Sales Manager

January 04, 2025

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Employee Rating

The dealership was awesome. They did have some good negotiations for my vehicles, but they were fair in the end. Everyone was very pleasant. Use this dealership. Jared d’Avi They did have some good negotiations for my vehicles, but they were fair in the end. Everyone was very pleasant. Use this dealership. Jared d’Avi More

by guineagator (Jared d’Avi)

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: PRINCESS MERCEDES, ZACH ELLIS, CHARLIE HAWKINS, ANTHONY SINGH, BRANDON LARGE, HALIE WILDER , GIOVANNI MENESES, CAMRYEN MINGEE, Beach was the best ever He made the sale

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Jan 05, 2025 -

Sullivan Buick GMC responded

Thank you, Jared! We appreciate your kind words about Sullivan Buick GMC [Ocala, FL]. We're glad to hear that you had a positive experience with our team and that you found our negotiations fair. Your recommendation means a lot to us! We look forward to assisting you again in the future. Safe travels! Sincerely, Zachary Ellis Sales Manager

December 18, 2024

Dealership Rating

Employee Rating

I went in to see about leasing a new car, as my lease was up on my GMC sierra. Unfortunately I moved from Michigan and couldn’t go to my original dealer. I was told they could handle my buy out process but c up on my GMC sierra. Unfortunately I moved from Michigan and couldn’t go to my original dealer. I was told they could handle my buy out process but charge a doc fee of 75 dollars. I was assured that would be it. They use a fancy desktop type computer and finance scrolls through it and doesn’t go over all the numbers. Just took me to the initial part. I figured we were good since we just got done discussing I wouldn’t be paying a 898 doc fee. When I got home I looked over the paper copies and sure enough they got me for the 898 doc fee. I assumed the extra fees were related to certifying the vehicle as the finance guy AJ said that’s how they got the interest rate down in the loan was buy doing the used car certification I was paying for. Come to find out that didn’t happen either. They do their best to confuse you on numbers like showing the market value and putting a discount on the market value of the car or blue book price to make it look like they are not baking fees in. Its unfortunate that dealers continue to take advantage of people and feel they should make 900 dollars for generating some documents from gm and spending less than an hour on the documents. This is more than doctors make an hour. Not sure why Sullivan feels so entitled. Won’t return. More

by matthew.prush

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: ANTHONY SINGH

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Dec 20, 2024 -

Sullivan Buick GMC responded

Thank you for sharing your experience with us, Matthew. We understand your concerns surrounding the leasing process and the fees associated with it. At Sullivan Buick GMC, we strive for transparency and clarity in our transactions, and we appreciate your feedback as it helps us improve. We encourage you to reach out directly to discuss your situation further, as we are committed to ensuring our customers feel valued and informed. Your insights are important to us, and we hope to have the opportunity to address your concerns. Sincerely, Zachary Ellis Sales Manager

December 10, 2024

Dealership Rating

Employee Rating

Everybody at the dealership was very helpful and professional my experience there with my wife was a very good one and that’s why continue to own a GMC Buick product professional my experience there with my wife was a very good one and that’s why continue to own a GMC Buick product More

by jagjr0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: RICH BOUKER, ZACH ELLIS, ANTHONY SINGH , Beach

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Dec 11, 2024 -

Sullivan Buick GMC responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience with us at Sullivan Buick GMC [Ocala, FL]. We're delighted to hear that you and your wife had a positive experience and that our team provided the helpful and professional service you deserve. We look forward to helping you with your GMC Buick products in the future! Sincerely, The Sullivan Buick GMC Team

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