Jonathan Nelson
Jonathan Nelson at Shottenkirk Honda of Huntsville

Jonathan Nelson

Service Manager

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

5.0
32 Reviews
5.0

32 Reviews

Write a Review

Dealership Experience

23 yrs, 11 mos

Industry Experience

23 yrs, 11 mos

32 Reviews of Jonathan Nelson

October 06, 2026

Dealership Rating
Employee Rating

Had my Honda hybrid serviced at this location, everything went smooth and my service advisor had me in and out in little time. I would recommend their service dept. for your honda More

by Loste308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Shottenkirk Honda of Huntsville responded

Your note about our advisor getting you in and out so quickly highlights how we prioritize your time. Knowing you’d recommend our service department for your Honda Civic Hybrid is truly rewarding. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

September 06, 2026

Dealership Rating
Employee Rating

Service personnel were friendly. Service was performed in a timely manner. I wish my other vehicle could be serviced at this dealership, More

by gcooper314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2026

Shottenkirk Honda of Huntsville responded

Thank you for the five-star rating! Knowing you found our service team friendly and timely while caring for your Honda Accord is rewarding, and we look forward to the opportunity to service your other vehicle soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

June 04, 2026

Dealership Rating
Employee Rating

Very friendly and efficient staff. Very knowledgeable and we will always have our Civic serviced here. The waiting from is very comfortable and my grandson loves the kidzone. More

by jennie.jarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Shottenkirk Honda of Huntsville responded

We’re delighted our team provided friendly, efficient service and that the waiting area and KidZone made your visit comfortable. Thank you for trusting us with your Civic’s maintenance. We look forward to seeing you and your grandson for your next appointment. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 23, 2026

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Employee Rating

I purchased my car from this Dealer ship when it belonged to somebody else. Fortunately, the staff did not make much of a change. Their estimates are always very straightforward, honest, and estimates of tim More

by KWOOTTEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Shottenkirk Honda of Huntsville responded

We’re thrilled to hear that the honest, close-to-actual time estimates from our service team and the warm welcome at the hostess station have made your visits enjoyable. Your commitment to scheduled maintenance is exactly what helps your Honda Odyssey reach that 10-year milestone. We appreciate you choosing us for your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 20, 2026

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Employee Rating

Was very pleased with the service with the atmosphere the service rider was extremely helpful and saved me money did not pay for anything I didn't need very courteous and friendly completely 100% satisfied More

by selvagegreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Shottenkirk Honda of Huntsville responded

It’s great to hear our service team provided a friendly atmosphere and helped you avoid any unnecessary costs. Thank you for trusting us with your Honda, and we look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 19, 2026

Dealership Rating
Employee Rating

Sound sales staff and management. Initially, finance staff member spoke condscendingly, but as document signing commenced conversation became more amiable. More

by covenant37302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Craig, Ben Boles, John Peltz , Ali, Sales

May 21, 2026

Shottenkirk Honda of Huntsville responded

Thank you for choosing Shottenkirk Honda of Huntsville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 13, 2026

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Employee Rating

Great Service. Shottenkirk Honda in Huntsville,Al is great. They take all your concerns seriously and make sure you are satisfied with the quality of the work befor More

by LHROD02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Winter

May 14, 2026

Shottenkirk Honda of Huntsville responded

Jonathan and our service team are pleased your concerns were taken seriously and that your Honda Ridgeline received thorough work before you picked up the keys. We appreciate the five star rating and your trust in our Honda service. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

May 04, 2026

Dealership Rating
Employee Rating

I very happy with the service they were honest about the 1 hour wait time and I was happy with the oil change and the didn’t add to my cost. More

by n_n_1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Shottenkirk Honda of Huntsville responded

We’re glad our team was upfront about the one-hour wait and kept your oil change straightforward. It’s great to know there were no extra costs for your Honda. Thank you for sharing your positive experience. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

March 10, 2026

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Employee Rating

They always are able to answer what questions we have about our car as well as the staff is very courteous More

by Miss Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Shottenkirk Honda of Huntsville responded

Thank you for trusting us with your Honda HR-V. It’s wonderful to hear our team provided courteous service and clear answers to your questions. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

February 05, 2026

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Employee Rating

The dealer has comfortable facilities to wait for maintenance or repair work and they have courtesy vans to offer rides if the customer wants to leave the car in the shop. If the customer decides to More

by htmafeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Shottenkirk Honda of Huntsville responded

Thank you for the five-star review. It’s great to know our comfortable waiting area, snacks, coffee, and courtesy vans added convenience to your Honda service visit. We’re glad the wireless internet met your needs and look forward to assisting you again.

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