JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 21

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

Write a Review

454 Reviews of JR Rodriguez

October 28, 2020

Dealership Rating
Employee Rating

Thank you JR Rodriguez!!!!!!! It’s Always Amazing Customer Acknowledgment and Service... We are always treated so kindly, Never fails, Great choice and Great auto service !!!!! More

by RedRubyRuby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this excellent review! We are delighted to know that he always takes great care of you, and that your recent experience working with him did not disappoint! We wish you the safest of travels. Please do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 28, 2020

Dealership Rating
Employee Rating

J.R. Rodriguez thank you for such great service. Your knowledge made it easy to trust you and I appreciate that it was done in a timely manner. More

by tapiam776
Recommend Dealer
Yes
Oct 28, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this 5-star review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance! Providing quality and efficient service is so important to us. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 22, 2020

Dealership Rating
Employee Rating

My CLS450 in for first service. Excellent service from our advisor JR Rodriguez who always takes great care of us and is professional, courteous and a pleasure to work with. Thanks for persevering JR and More

by David Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul (lead technician)

Oct 26, 2020

Walter's Mercedes-Benz of Riverside responded

David, Thank you for taking the time to share this positive feedback! We are overjoyed that JR could consistently be of great assistance to you and make each of your service visits as pleasant as possible! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how JR and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 18, 2020

Dealership Rating
Employee Rating

Management and sales are awesome. Not over pushy but just right. Service is amazing and JR caters to my every need. I wouldn’t shop anywhere else. More

by Justinsimpers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Hernandez , Bryan Fitzpatrick

Oct 19, 2020

Walter's Mercedes-Benz of Riverside responded

Justin, Thank you so much for your excellent review! It is our pleasure to assist you in any way possible, and we are proud that our efforts have earned your confidence! We wish you the safest of travels and look forward to continue serving you and your automotive needs in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 01, 2020

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Employee Rating

JR Rodriguez has been our service rep for several years. We appreciate his helpfulness and integrity as well as the superior service that he and the service department provide us every time! Highly recomme More

by Hi all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave JR this excellent review and recommendation! We are delighted to know that he has your confidence and that he always takes exceptional care of you and your automotive needs! It is an honor to have your continued business, and we look forward to continue providing you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 01, 2020

Dealership Rating
Employee Rating

jj was super nice and helpful especially during this crazy time! And safely did everything with Covid! Thank you and I will for sure go back!! More

by reneeflores28
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 02, 2020

Walter's Mercedes-Benz of Riverside responded

Renee, Thank you so much for your excellent review! The safety of our customers and staff is our utmost priority, and we are pleased that we could make your recent visit as seamless as possible! It is an honor to have earned your future business, and we will be awaiting the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 01, 2020

Dealership Rating
Employee Rating

J.R. Rodriguez was professional. His team took the time to drive with me to replicate the problem I had. Fantastic service. Above and beyond. More

by Papajohn128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving JR this excellent review! We are delighted to hear that he took great care of you and ensured that your needs were thoroughly resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 25, 2020

Dealership Rating
Employee Rating

The service I received at Walters Mercedes was great as usual. I was help by service adviser J.R. Rodriguez. He explained in detail the service I would be receiving and recommendations for for future servi More

by Slthomps5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so appreciative of your continued business, and we are pleased that we could consistently get your automotive needs thoroughly resolved. JR will be delighted to know how greatly you valued his assistance, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 25, 2020

Dealership Rating
Employee Rating

JR Rodriguez will always be my service guy, he’s knowledgeable, honest and has great customer service! I recommend calling him every time for service More

by Gladysfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Walter's Mercedes-Benz of Riverside responded

Gladys, We are pleased to know that JR has your confidence and loyalty, and that he always takes great care of you and your automotive needs! We thank you for taking the time to leave him this kind review and recommendation, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

September 23, 2020

Dealership Rating
Employee Rating

Our service advisor J.R. Rodriguez always gives us great service when we bring in our car for service, and it’s done in a timely manner. More

by Roland_Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2020

Walter's Mercedes-Benz of Riverside responded

Roland, Thank you for leaving JR this positive review! We are pleased to know that he always takes great care of you and ensures that your needs are efficiently resolved. We appreciate your business and look forward to providing you with nothing less than the same quality service in the future. We wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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