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JR Rodriguez
JR Rodriguez | Page 20
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
454 Reviews
JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.
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454 Reviews of JR Rodriguez
December 01, 2020
Brandon Monaco provided excellent customer service and went far and beyond to assist me with my Mercedes and vehicle concerns. Brandon Monaco was very helpful and understanding.:) I highly recommend my fr went far and beyond to assist me with my Mercedes and vehicle concerns. Brandon Monaco was very helpful and understanding.:) I highly recommend my friends and family to come see Brandon with any of their vehicle service needs.;) More
by "Doll"
Other Employees Tagged: Joseph Loera , Cody Burt, Brandon Monaco
December 01, 2020
JR Rodriguez was extremely helpful, knowledgeable and paid attention to details. He cared about work and followed up to make sure we were satisfied with the service they provided. paid attention to details. He cared about work and followed up to make sure we were satisfied with the service they provided. More
by Palobox20
November 18, 2020
I am very impressed with the quality of customer service provided by service advisor JR Rodriguez, he is first class employee. I took my C300 for service and everything that my car needed it was very expla provided by service advisor JR Rodriguez, he is first class employee. I took my C300 for service and everything that my car needed it was very explained by JR. He make feel very important to him. congratulations to management team for having JR, as one of the best service advisors at Walter"s Mercedes. Thank you again JR. God Bless you! More
by Mickey
November 15, 2020
I don’t usually have the time or energy to go and leave a review for everyone. But this time I have to, I have been a Mercedes Benz owner for over 35 years I have and had a lot of different models and I have review for everyone. But this time I have to, I have been a Mercedes Benz owner for over 35 years I have and had a lot of different models and I have been in a lot of different dealer ships this one by far is the worst . Worst costumer service ever unprofessional and impolite employees. The sales manager and this Austin guy at service department was lying to his GM on the phone at the front of me thinking KA will make him succeed but cheaters don’t succeed sir. This is the kind of dealership that you take your car to with a small problem in your car and they miss up something else so you have to come back and pay more and more. They are really ruined the reputation of Mercedes Benz USA. I feel bad for the owners and the investors that they spent millions of dollars to make a good business and because they hire a bad dishonest and disrespectful employees that miss up and ruined their reputation. Bad business practices. More
by Sherif Loza
Other Employees Tagged: Tyler Usary , Austin Schneider
November 10, 2020
Walters Mercedes Benz in Riverside is the best place to get any services done at. I had the best experience during an emergency situation. JR Rodriguez from service department was so kind and most importa get any services done at. I had the best experience during an emergency situation. JR Rodriguez from service department was so kind and most important very informative and detailed about my vehicle. During repair J.R kept me updated on what was being done Absolutely best customer service. More
by Jassy
November 09, 2020
I have had my cars serviced at Walter's since 1980. J R Rodriguez is my service technician and is honest, competent, and reliable. He reviews my vehicle's history, advises what is needed on this visit and Rodriguez is my service technician and is honest, competent, and reliable. He reviews my vehicle's history, advises what is needed on this visit and what can be delayed until the next. He arranges for a courtesy vehicle and updates me on the progress of my vehicle. I would not consider another place servicing my Mercedes. More
by pehlvanian
October 30, 2020
Very professional and great communication. JR was really knowledgeable and honest. My first time there and would recommend dealer to friends and family. The hostesses were very friendly. knowledgeable and honest. My first time there and would recommend dealer to friends and family. The hostesses were very friendly. More
by Henrydodgers1
October 29, 2020
Everyone was straight to the point, no games with me are wasting my valuable time. really appreciate the honesty. Thank you Raul Ayala.your the best wasting my valuable time. really appreciate the honesty. Thank you Raul Ayala.your the best More
by bradfordashelley
Other Employees Tagged: Tyler Usary, Eddy Elsayed, Toni Hajj, Raul Ayala, Justin Campbell, Morris Gaines , Dina Backer, Michael Georgie
October 28, 2020
Thank you JR Rodriguez for the services done to both of my vehicles, your customer service was fantastic, you kept me well informed on everything being done and I will definitely be back, my vehicles, your customer service was fantastic, you kept me well informed on everything being done and I will definitely be back, More
by DeniseSs
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