JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 29

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

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454 Reviews of JR Rodriguez

May 07, 2019

Dealership Rating
Employee Rating

Service and Service Rep, J.R. Martinez My overall experience was great and Service Rep. J.R. Martinez helped make that possible. He was attentive and answered each and every question & conc More

by Topflight99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving JR this kind review! We agree that he is an excellent asset to our dealership, and we are overjoyed that his service left you so impressed. Please let us know if you have any further questions or concerns in the future. We hope to work with you again when you are ready for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 01, 2019

Dealership Rating
Employee Rating

JR is awesome! Always friendly and helpful! JR is my preferred service writer, he always patience even when he's busy. He's always willing to answers any questions More

by nickcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2019

Walter's Mercedes-Benz of Riverside responded

Hi Nick, It is a pleasure to know that JR has your confidence, and that he consistently ensures that your concerns are thoroughly taken care of. We appreciate you taking the time to leave him this 5-star review, and we are certain that he will continue to provide you with the same quality assistance in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 29, 2019

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Employee Rating

Beyond satisfied There is a reason I choose to drive almost 20 miles to have my Mercedes serviced by Walter’s Mercedes Benz. A combination of a reputable Dealership (W More

by AMG2RUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your incredible review! We are honored by your confidence in our dealership and your willingness to go the extra mile to work with us. It is a pleasure to hear that JR's efforts consistently meet your satisfaction, and we look forward to continuing to provide you with the same quality and reliable service for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 22, 2019

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Service I was very pleased with the over all service. After spending what I consider a fair amount of money I was surprised to get into a dirty car. I even as More

by trickivici@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 15, 2019

Dealership Rating
Employee Rating

J.R. Rodriguez My service rep is J.R. Rodriguez and gave me an excellent price on my overall repairs. Excelled and exceeded all of my expectations! Thank you and I w More

by blee79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2019

Walter's Mercedes-Benz of Riverside responded

Providing top-notch service and deals is what we aim for, and we are delighted to know that JR's efforts exceeded your expectations! We appreciate you sharing this 5-star review, and we hope that our service continues to impress you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 11, 2019

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Employee Rating

"JR Rodriguez is my all time favorite Service Adviser! Whenever I need servicing for my vehicle, I appreciate how JR Rodriguez responds in a timely manner and gives me the all of the assistance that I need More

by M-KRichardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia , Gary Kunzman

Apr 12, 2019

Walter's Mercedes-Benz of Riverside responded

Thanks MKRichardson! We're happy to hear that JR continues to be so helpful and accommodating, and that he has made sure that you feel confident with the work that is done on your vehicle. We appreciate your business and look forward to working with you again in the future. Please be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 09, 2019

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Employee Rating

JR Rodriguez is your best Service Advisor I want to call this review a five Diamond review. I couldn’t ask for a better service. Thank you for the quality you provide More

by JLopez42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Providing quality service is so important to us, and we are overjoyed that our team's efforts have met your satisfaction. We look forward to continuing to provide you with 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 02, 2019

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Employee Rating

J.r. Rodriguez was very helpful and polite. It's probably one of the best customer service I've ever received, J.r. Rodriguez is very professional and very helpful, he's very knowledgeable about More

by nickcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2019

Walter's Mercedes-Benz of Riverside responded

Hi Nick, Thank you so much for leaving JR this excellent review! We are thrilled that his service and knowledge met your satisfaction. Please let us know if there is anything more that he or our team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 29, 2019

Dealership Rating
Employee Rating

Service JR did a great job in servicing my 2015 S class coupe ! He is very professional and promte throughout the service. And he always do a follow More

by JoeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2019

Walter's Mercedes-Benz of Riverside responded

Hi Joe, It is always our goal to ensure that our guests' are fully satisfied with our service, and we are pleased to know that JR's efforts did not disappoint. Please drive safely, and don't hesitate to let us know if there is anything more we may help you with in the future. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 25, 2019

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Employee Rating

Great Service Experience Came in for my 20,000 B service on my S550. As always JR Rodriguez provided excellent and professional service and the car was ready in the estimated More

by Loretta H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2019

Walter's Mercedes-Benz of Riverside responded

It is so great to hear that your recent visit was completed as efficiently and effectively as promised! We thank you for your kind 5-star review, and we hope to see you again when the time comes for your next service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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