JR Rodriguez | Page 28

Their Business is Cars Then People I have purchased from this dealership group as well as had continuous servicing for both cars.over time. I know them, how they think and operate. The I have purchased from this dealership group as well as had continuous servicing for both cars.over time. I know them, how they think and operate. They have built on some solid foundations namely customer service and quality product. Remember this one thing: This dealer is as represented and they keep their promises. This last time in they exceeded my expectations. Good job Alex and the team! More

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Torn leather seat JR Rodriguez is one of the many reasons I continue to return to Walter’s Mercedes Riverside. The seat was not only repaired, but replaced. Because I JR Rodriguez is one of the many reasons I continue to return to Walter’s Mercedes Riverside. The seat was not only repaired, but replaced. Because I had an event to attend, JR waved the 100 mile limit on the courtesy car. I also received a follow up message from Andrew Wagner and his assistant Raul. More

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Trust is everything. I trust JR. Service with JR is great and he is very professional. New employee Jose who helped with my flat tire was a wonderful first impression. I am going Service with JR is great and he is very professional. New employee Jose who helped with my flat tire was a wonderful first impression. I am going to make a huge recommendation it that you have customet profiles so we can looke at it and see whats been done to our vehicles. Transparency is everything. Mercedes needs to update technology so customers can see all work orders online. And keep up to date 'medical' records for our vehicles. Also so I can keep up with maintenance checks etc and plan ahead for cost. Its not cheap. More

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Great service Took my car in for service and JR was amazing, very helpful and extremely knowledgeable. I will definitely be requesting JR for my next service Took my car in for service and JR was amazing, very helpful and extremely knowledgeable. I will definitely be requesting JR for my next service More

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Walters amazing service I want to thank JR Rodriguez for such a positive and comforting experience. His welcoming demeanor and knowledge made this such a smooth and easy proc I want to thank JR Rodriguez for such a positive and comforting experience. His welcoming demeanor and knowledge made this such a smooth and easy process. Thank you again JR I appreciate your time and expertise during my visit. I will definitely be back again! More

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Very helpful! I would like to thank Jr for lending me a helping hand. I suffer from chronic pain due to health issues. At times, it is very difficult to do activiti I would like to thank Jr for lending me a helping hand. I suffer from chronic pain due to health issues. At times, it is very difficult to do activities that most people take for granted. I was in need of a car wash. I live alone and with my health issues, it is difficult to wash my car. Well, Jr took my car and once again went above and beyond to accommodate me. The car was sparkling clean with attention to detail. I want to thank him and his manager, Mark, for accommodating me. It is priceless and an excellent service-and it sure took a burden off my shoulders. Thank you Jr!! You’re the best!! More

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Always great service Scheduling was easy, drop off was easy, loaner vehicle was provided, service advisor JR Rodriguez always a pleasure to work with. Pick up was a breeze Scheduling was easy, drop off was easy, loaner vehicle was provided, service advisor JR Rodriguez always a pleasure to work with. Pick up was a breeze, More

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Much appreciated A special thank you to Jr Rodriguez for always helping me with my car's services! My daughter and I live far from this location but this dealer is the A special thank you to Jr Rodriguez for always helping me with my car's services! My daughter and I live far from this location but this dealer is the one we'd always prefer to visit amongst all because of employees such as Jr. More

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B Service Excellent, professional,timely,and expert service provided by Service Advisor JR Rodriquez. A truly trusted advisor will seek advice for any issues p Excellent, professional,timely,and expert service provided by Service Advisor JR Rodriquez. A truly trusted advisor will seek advice for any issues pertaining to my C300. More

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JR is always a 5 star review There's never a complain about JR service. He's always been and keeps being very good at what he does and has good customer service skills. There's never a complain about JR service. He's always been and keeps being very good at what he does and has good customer service skills. More

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