JR Rodriguez | Page 32
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.
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454 Reviews of JR Rodriguez
November 21, 2018
Excellent service on my wife’s E350 Alex provided excellent service and was very professional during my latest visit and service of my wife’s E350 Mercedes. He provided prompt feedback o Alex provided excellent service and was very professional during my latest visit and service of my wife’s E350 Mercedes. He provided prompt feedback on service requirements and his team completed the job in a timely manner the same day. He was very helpful in getting me setup with a loaner vehicle too. I had a great experience, thank you Alex! More
Other Employees Tagged: Alex Ramirez , Loaner vehicle rep, don’t remember his name
November 19, 2018
Service Review Excellent service by JR Rodriguez who explained the condition of my tires. It was an easy fix and car was delivered as promised. Thank you Excellent service by JR Rodriguez who explained the condition of my tires. It was an easy fix and car was delivered as promised. Thank you More
November 19, 2018
Excellent JR. Rodriguez JR Rodriguez was great in everything. Very professional, knowledgeable, curtius, always on time, this is Sam Saaty, I truly think he is an asset to th JR Rodriguez was great in everything. Very professional, knowledgeable, curtius, always on time, this is Sam Saaty, I truly think he is an asset to the dealership. More
November 17, 2018
Service visit JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you! JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you! More
November 17, 2018
Good Service JR Rodriquez is a great service provider for my Mercedes. Such a pleasure to work with a veteran. Great experience with excellent communication ski JR Rodriquez is a great service provider for my Mercedes. Such a pleasure to work with a veteran. Great experience with excellent communication skill. Thanks JR it was a pleasure More
Other Employees Tagged: Alex Ramirez
November 17, 2018
Exceptional Customer Service I appreciate the time JR took with me regarding my vehicle. He explained everything that would be done to my car and made sure the recalls were taken I appreciate the time JR took with me regarding my vehicle. He explained everything that would be done to my car and made sure the recalls were taken care of as well as making sure I had a ride from and back to the dealership. He also made sure my car was ready on the day he said it’ll be ready. JR gave great customer service and customer care. More
November 17, 2018
1st Visit was Great J.R. Rodriquez was my service guy. He was great. And I love all the tech stuff they have going on to keep me up to date with what's going on with the J.R. Rodriquez was my service guy. He was great. And I love all the tech stuff they have going on to keep me up to date with what's going on with the car while its serviced. Was my first visit, and I will definitely being going back for future service. I had gotten two quotes for the service from other MB dealers in Palm Springs and Plano Texas (I'm driving there tomorrow), and Walters beat both of them by over $100. And when they were finished, there were no surprises or extra charges. I paid what they quoted me over the phone. Very happy. More
November 12, 2018
Excellent. Friendly, extremely helpful. Never been disappointed in the 18+ years I've been a customer at Walter's Mercedes Benz. I recommend this dealership to Friendly, extremely helpful. Never been disappointed in the 18+ years I've been a customer at Walter's Mercedes Benz. I recommend this dealership to every one. More
November 05, 2018
Great Service Experience! Thanks Walters for your excellent and, as usual, great service. JR Rodriguez is always excellent, very professional and always extremely helpful. In f Thanks Walters for your excellent and, as usual, great service. JR Rodriguez is always excellent, very professional and always extremely helpful. In for my 10,000 first service on my GLC300. Thanks too for the super clean car wash! More
October 31, 2018
Excellent Customer Service Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and se Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and service advice. More

