JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 32

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

Write a Review

454 Reviews of JR Rodriguez

November 21, 2018

Dealership Rating
Employee Rating

Excellent service on my wife’s E350 Alex provided excellent service and was very professional during my latest visit and service of my wife’s E350 Mercedes. He provided prompt feedback o More

by GregS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez , Loaner vehicle rep, don’t remember his name

Nov 21, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Greg, Thank you so much for taking the time to share your recent experience! We are so pleased that Alex was thorough and efficient in getting your wife's vehicle taken care of, and we are honored to have attained your satisfaction! We are appreciative of the opportunity to assist you, and we look forward to continuing to serve you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 19, 2018

Dealership Rating
Employee Rating

Service Review Excellent service by JR Rodriguez who explained the condition of my tires. It was an easy fix and car was delivered as promised. Thank you More

by Jewn Ebuenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Jewn, We're pleased to hear that JR ensured that your vehicle was well-taken care of and that you were fully content with your service. It is our pleasure to assist you. Please let us know what more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 19, 2018

Dealership Rating
Employee Rating

Excellent JR. Rodriguez JR Rodriguez was great in everything. Very professional, knowledgeable, curtius, always on time, this is Sam Saaty, I truly think he is an asset to th More

by Samsaaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Sam, Thank you for leaving JR this very kind review! We agree that JR is an excellent asset to our team, and we are delighted that he has earned your confidence through the attentive and efficient service that he has provided for you. Please let us know if there is anything more that he or the team could assist you with in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

Dealership Rating
Employee Rating

Service visit JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you! More

by KnappFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2018

Walter's Mercedes-Benz of Riverside responded

It is a pleasure to hear that JR and the team took care of your vehicle so thoroughly and efficiently. Your safety comes first to us, and we are grateful for the opportunity to ensure that your vehicle remains in its best shape. We hope that you will continue to confide in our team for your automotive needs! Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

Dealership Rating
Employee Rating

Good Service JR Rodriquez is a great service provider for my Mercedes. Such a pleasure to work with a veteran. Great experience with excellent communication ski More

by Kg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Nov 19, 2018

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to share this great feedback! We are so happy to hear that JR took such good care of you throughout your visit, and it's great that he has earned your confidence! Please drive safely, and let us know if there is anything more JR or the team could assist you with in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

Dealership Rating
Employee Rating

Exceptional Customer Service I appreciate the time JR took with me regarding my vehicle. He explained everything that would be done to my car and made sure the recalls were taken More

by msmonimon1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 19, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this wonderful feedback! Your safety is our utmost priority, and it's a pleasure to hear that JR ensured that you and your vehicle were thoroughly and efficiently taken care of. Please don't hesitate to reach out if there is anything more we could help you with in the future! We look forward to continuing to meet your expectations with our service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

Dealership Rating
Employee Rating

1st Visit was Great J.R. Rodriquez was my service guy. He was great. And I love all the tech stuff they have going on to keep me up to date with what's going on with the More

by CoachRon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Ron, Thank you so much for taking the time to leave us this amazing feedback! We do aim to provide our guests with competitive pricing and exceptional service, and we are thrilled to hear how happy you are with your experience as a whole. We are so glad you made the decision to work with us, and we are honored to have earned your confidence. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 12, 2018

Dealership Rating
Employee Rating

Excellent. Friendly, extremely helpful. Never been disappointed in the 18+ years I've been a customer at Walter's Mercedes Benz. I recommend this dealership to More

by lgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind recommendation! We are so honored to have your loyalty, and we are proud to know that you have consistently been content with the service we have provided you. It's a pleasure to hear that your recent experience with JR was no exception, and we look forward to continue serving you for years to come. Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

November 05, 2018

Dealership Rating
Employee Rating

Great Service Experience! Thanks Walters for your excellent and, as usual, great service. JR Rodriguez is always excellent, very professional and always extremely helpful. In f More

by Loretta H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Loretta, It's a pleasure to hear that your first service visit for your GLC 300 was so positive all-around. We are so glad that we could be of assistance to you and that you are so satisfied with the quality of work completed. We look forward to the opportunity to provide you with the same quality vehicular care the next time you are in need of automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 31, 2018

Dealership Rating
Employee Rating

Excellent Customer Service Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and se More

by Drdowns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving us this positive feedback! We're pleased to hear that your recent experience with JR was so thorough and overall extraordinary! We look forward to continuing to provide you with the same quality service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

...
32
...

Dealership Inventory (451 Vehicles)

new 2026 Mercedes-Benz AMG GLC 43 car, priced at $76,460
2026 Mercedes-Benz AMG GLC 43
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz Sprinter 2500 car, priced at $72,577
2026 Mercedes-Benz Sprinter 2500
new
Arctic White exterior
Automatic
All-wheel Drive
new 2027 Mercedes-Benz AMG E 53 car, priced at $96,320
2027 Mercedes-Benz AMG E 53
new
Polar White exterior
Automatic
All-wheel Drive
used 2024 Toyota Tacoma car, priced at $32,885
2024 Toyota Tacoma
used
Black exterior
Automatic
Rear-wheel Drive
used 2023 Hyundai Santa Fe car, priced at $29,983
2023 Hyundai Santa Fe
used
Serenity White Pearl exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz CLE 300 car, priced at $66,240
2026 Mercedes-Benz CLE 300
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive