JR Rodriguez
JR Rodriguez at Walter's Mercedes-Benz of Riverside

JR Rodriguez | Page 33

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
454 Reviews

JR Rodriguez is not only a veteran in automotive service with over 12 years of experience, but also served his country in the United States Marine Corps. He enjoys staying active by running and hiking as well as spending time with his son. JR is a sports enthusiast and roots for the Los Angeles Dodgers, Los Angeles Lakers, and San Fransisco 49ers. The 2015 SLS AMG coupe is JR's favorite Mercedes Benz. He looks forward to assisting you with all of your service needs and will make sure you leave feeling 100% satisfied.

5.0

454 Reviews

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454 Reviews of JR Rodriguez

October 23, 2018

Dealership Rating
Employee Rating

JR Rodriguez is always helpful and accomidating. He is personalable and answers all our questions or concerns. We highly recommend him to anyone requesting servi More

by Joe and D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Joe, Thank you for leaving JR this very kind review! We are delighted to hear that he is consistently thorough in ensuring that you are accommodated and all of your concerns are taken care of. We look forward to continuing to provide you with the same top-notch service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 22, 2018

Dealership Rating
Employee Rating

I Love Working with the Service Department JR Rodriguez my service representative is always so helpful. I cannot say enough great things about working with him and Walters Mercedes-Benz of Riv More

by DezinerTonie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Wagner

Oct 24, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Deziner, We are so grateful for your kind review and your confidence in our dealership. We are so glad that JR could consistently be of such great assistance to you, and we look forward to continuing to provide you with our best service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Dealership Rating
Employee Rating

J.R. Rodriquez was awesome J.R. was very helpful and I will always ask for him when I bring my car in for service at Walter’s in Riverside. More

by Traftery
Recommend Dealer
Yes

Other Employees Tagged: J.R. Rodriquez

Oct 22, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are delighted to hear that JR consistently takes such good care of you and your automotive needs, and that he has ultimately earned your confidence in his service. Please let us know what more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 17, 2018

Dealership Rating
Employee Rating

Service at MB of Riverside The service team is always great. From check-in to check-out, the team is friendly, helpful and overall great. The wait times are not too long and the More

by Esquire976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Burt

Oct 17, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this very kind review. We are overjoyed to know that you consistently find our service team to be both effective and efficient. It is our pleasure to serve you, and we look forward to continuing to provide you with the same all-around exceptional service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 16, 2018

Dealership Rating
Employee Rating

Service evaluation I received an excellent help from J.R. Rodriguez and loan car service. I highly recommend this dealership. Excellent Mercedes dealerships in Inland More

by Bonhe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 16, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this very kind recommendation! We are overjoyed that JR and the team could be of such great assistance to you during your recent visit, and we hope that you will continue to confide in our dealership for each of your automotive needs in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 15, 2018

Dealership Rating
Employee Rating

The best customer service. Very professional and up kept. They are so nice, caring and kind. Always treated with respect. Absolutely the best place ever. More

by Katodel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind words and your confidence in our dealership! It is our pleasure to serve you, and we hope that you think of us again the next time you are in need of automotive assistance! We look forward to hearing from you. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 15, 2018

Dealership Rating
Employee Rating

Great Experience J.R Rodriquez took good care of me and my car was serviced in the said time frame. Everyone was friendly and the waiting room was pleasant and well s More

by Neat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback. It is so great to hear that JR ensured that both you and your vehicle were taken care of as thoroughly and efficiently as promised. We are honored to have earned your recommendation, and we look forward to the opportunity to serve you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

September 26, 2018

Dealership Rating
Employee Rating

Service experience JR Rodriguez was a consummate professional. Integrity, efficiency and timely. I was reassured that my vehicle would be in very capable hands. Mr. Rodr More

by DCO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so delighted that JR provided you with such efficient and overall exceptional service, and it is a joy to know that he has earned your confidence. We hope to hear from you again the next time you are in need of automotive assistance. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 24, 2018

Dealership Rating
Employee Rating

New battery It took 6 years for me to run down my battery. I made A call to Walters and they got me in immediately for replacement. My service adviser had Monday More

by Lrgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Usary, Mark Interlicchia , Brandon Monaco, Austin Schneider

Sep 25, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your feedback! We're so pleased that Austin and the team were able to take care of your vehicular issue so promptly and efficiently! It is our joy to offer you our most thorough service, and we look forward to taking care of your automotive needs again in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 24, 2018

Dealership Rating
Employee Rating

No Complaints This was my first time to the dealership to get a diagnosis of my vehicle. Everything went well. I have no complaints. Everyone I dealt with was ve More

by mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for the great review! We are so delighted that you made the decision to work with us, and that JR and the team ensured that your first service experience at Walter's was nothing short of remarkable. We hope that you will continue to confide in our efforts in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

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