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JR Velasco
JR Velasco at Access Ford of Corpus Christi
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JR Velasco | Page 2

Generall Manager

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

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3.9
23 Reviews
3.9

23 Reviews

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23 Reviews of JR Velasco

July 01, 2023

Dealership Rating
Employee Rating

Juan B was very helpful and knowledgeable about my repairs that were done on my vehicle More

by Jdelgado2503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala

Helpful
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Jul 03, 2023

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Access Ford of Corpus Christi.

May 18, 2023

Dealership Rating
Employee Rating

My second purchase here at Access Ford, this was as easy as the first! As always a great job by this store. Thanks! More

by DANIELMORAN0
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales

Helpful
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May 18, 2023

Access Ford of Corpus Christi responded

Hi Daniel, Thank you for your business and review. It is always a pleasure to work with you here at Access Ford of Corpus Christi. We hope to see you again soon.

April 08, 2023

Dealership Rating
Employee Rating

Lace does an excellent job on setting up service appointments and is very polite and friendly. More

by SBOHAC45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Rick Lerma, Golden Gonzales, Adam Ayala, Trent Marks

Helpful
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Apr 09, 2023

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 06, 2023

Dealership Rating
Employee Rating

Great experience at Access Ford. Highly recommend this dealership for anyone looking to buy a car. More

by RMYERS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Young

Helpful
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Apr 06, 2023

Access Ford of Corpus Christi responded

Hi, We appreciate the review. It was a pleasure to work with you here at Access Ford of Corpus Christi. We hope to see you again soon.

March 19, 2023

Dealership Rating
Employee Rating

Excellent customer service. Job was done in a timely manner. Sales person at desk was helpful More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks

Helpful
Report | Print
Mar 19, 2023

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

March 06, 2023

Dealership Rating
Employee Rating

Had a great experience with the Ford Dealership! And will send anyone who wants a new vehicle or used to Access Ford. More

by Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Lerma, Nichole Harris

Helpful
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Mar 06, 2023

Access Ford of Corpus Christi responded

Hi Dale, Thank you for the review! We are glad your time with us was a wonderful experience. We hope to see you again down the road.

January 21, 2023

Dealership Rating
Employee Rating

Great people great service from time I purchased my F-350 and still now during service. More

by DANIELTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Golden Gonzales, Adam Ayala, Trent Marks

Helpful
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Jan 22, 2023

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

December 14, 2022

Dealership Rating
Employee Rating

The worst experience I have ever had buying a vehicle . the sales department is the worst they lie about how the sale is going they say there are Things on the vehicle that are not there just over all reall More

by Jrach47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Golden Gonzales, George Gonzalez, Nichole Harris

Helpful
Report | Print
Dec 18, 2022

Access Ford of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Esteban Chapa General Sales Manager estebanchapa@lithia.com

August 19, 2022

Dealership Rating
Employee Rating

This is a fantastic dealership. Luke is a great salesman! Would buy from him again! More

by ZLOZANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Person , Esteban Chapa

Helpful
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Aug 22, 2022

Access Ford of Corpus Christi responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager 361-653-3498 rvelasco@lithia.com

June 27, 2022

Dealership Rating
Employee Rating

Good crew with good service. Always had good service at Access Ford and they get it done quick. More

by Mlb2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Buentello, Luke Person , Cole McLeod, Freddy Stice

Helpful
Report | Print
Jun 28, 2022

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

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