JT Fielden | Page 3

Both the salesman and the man in the finance department were both honest, professional and caring. They made purchasing a new vehicle a great experience and I will be recommending them to all my family and were both honest, professional and caring. They made purchasing a new vehicle a great experience and I will be recommending them to all my family and friends. More

by cschrope22 Verified Customer Verified Customer

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The salesman was awesome . Had issues with everyone else … not understanding some my fault .Im here spending a $1000 + dollars on tires after purchasing the tire package anoth Had issues with everyone else … not understanding some my fault .Im here spending a $1000 + dollars on tires after purchasing the tire package another wasted dollars Im sure the ac is not getting cold which I ask about doing the test drive why it was getting colder I m praying no more issues but certainly red flags are coming from all directions I was told after I drove it off the lot it was on me .. It’s as is .. trusting I was told the truth and the rep of the dealership was my down fall . I’m not sure how I’m going to move forward . I over extended myself with down payment told cost So I’m not the person to be sending a review I’m not happy with anything outside of the salesman More

by djez2love Verified Customer Verified Customer

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All the staff was very welcoming and friendly. Hands down the easiest car buying experience I’ve ever had. Hands down the easiest car buying experience I’ve ever had. More

by mrodpow Verified Customer Verified Customer

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Amazing quick and stressfree. It was the quickest car buying experience and Richard was amazing. He made sure everything was in order and made me feel like I had nothing to worry It was the quickest car buying experience and Richard was amazing. He made sure everything was in order and made me feel like I had nothing to worry about at all. I would absolutely visit this dealership again and I would absolutely buy a car from him every single time. He made himself relatable and even realized we have special cargo and made sure the car was in tip top shape after we experienced some vibrating in the car during the test drive. Thanks again!! I love my new car!! More

by meowmarie1009 Verified Customer Verified Customer

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Anthony Fornara (Tony) is a wonderful salesperson. We asked him not to call us, and he honored our wishes, as all other salespeople did not honor that request and they are still calling us. He was pat We asked him not to call us, and he honored our wishes, as all other salespeople did not honor that request and they are still calling us. He was patient as we took our time to test drive, ask questions and he answered them, he actually spent a couple of hours with us. We've had our car for two weeks and we just love that you can't hear it running, it's a smooth ride, the front seats are comfortable, the gadgets are great, the information panel isn't big (like most), we are still learning what everything is for, we like the fact that you don't have to bend over to load or unload the trunk. We like that we can link our phones to it. Overall, it's a great little big car. Anthony was fair, knowledgeable, genuine, respectful, kind, dressed well (not like a slob), he had good manners, and he is loyal to Kia. You need more salespersons like Anthony. Anthony made our buying experience a pleasure compared to the Beck dealerships we visited in Palatka. He would be good role model for your sales representatives, his respect, appearance, demeanor, attitude, kindness and smile - made the sale.... More

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Every detail covered. Fantastic all the way! Staff is very knowledgeable and on top of things You've made this buying experience a pleasure from start to delivery of the Fantastic all the way! Staff is very knowledgeable and on top of things You've made this buying experience a pleasure from start to delivery of the car. Thank you so much. More

by transitionsestates Verified Customer Verified Customer

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We knew we were going to buy a car the day be bought our new Sportage, the question was: from who? We were very clear about what we were looking for and the games we were not willing to play. They absolutel new Sportage, the question was: from who? We were very clear about what we were looking for and the games we were not willing to play. They absolutely understood the assignment and were proud to have given them our business! We would definitely recommend Family Kia yo anyone looking to buy or lease a Kia! More

by m.turchetta Verified Customer Verified Customer

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Family Kia of St. Augustine is an excellent car dealer with top notch professional staff providing quality service. Augustine is an excellent car dealer with top notch professional staff providing quality service. More

by k.c.harris Verified Customer Verified Customer

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Family Kia of St. Augistine is always welcoming and friendly. You are always made to feel like family. Augistine is always welcoming and friendly. You are always made to feel like family. More

by monicaagro45 Verified Customer Verified Customer

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3rd car that I have leased from this dealership and it's been an awesome experience all the way around. Thank you all! been an awesome experience all the way around. Thank you all! More

by jonimav Verified Customer Verified Customer

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