539 Reviews
Write a Review539 Reviews of Jack Aran
September 20, 2021
I didn't feel like there was anything special about this treatment. I had to wait in the freezing cold for an Uber after dropping off my car. There are no Courtesy Cars available even though 4 were sitting treatment. I had to wait in the freezing cold for an Uber after dropping off my car. There are no Courtesy Cars available even though 4 were sitting in the cove when I dropped off my car. When I picked up my car, I was told to wait for it by an alley. After standing outside for 15 minutes, my husband called to tell me it was parked in the cove. Now, I have to find another time to bring my car back to the dealership, find a ride to work, then find a ride back to the dealership, because a part had to be ordered. I bought this car, because I was assured I would be treated well. I was told this dealership was about top notch service. I felt that way when I previously dropped off my car. However, nothing about this experience met my expectations or made me feel valued as a customer. More
September 17, 2021
Jack was very helpful and had my car done in such a timely manner! He explained to me what the issue was and how they handled everything to fix it , timely manner! He explained to me what the issue was and how they handled everything to fix it , More
Other Employees Tagged: Vanessa Harris
September 15, 2021
Great fast and friendly service. Jack did an Awesome job keeping us updated on our service and finishing the job early. Also had car washed and looking Great when we picked it up. Thank you!! keeping us updated on our service and finishing the job early. Also had car washed and looking Great when we picked it up. Thank you!! More
September 08, 2021
Lou was very helpful with RDX technology / advice and Jack Aran was great as service consultant at the Littleton Dealership. The next Acura I buy I will see Lou. Jack Aran was great as service consultant at the Littleton Dealership. The next Acura I buy I will see Lou. More
Other Employees Tagged: Kim Guscott
September 07, 2021
Solid service, efficiency and honesty. They did not bother to rotate and balance tires because we may need new tires soon. Love the clarity of vehicle inspection checklist for a quick glance at car pe bother to rotate and balance tires because we may need new tires soon. Love the clarity of vehicle inspection checklist for a quick glance at car performance and status. More
September 06, 2021
The experience was very good. Work was done before the stated time and the waiting area was quiet and clean. The service advisor was professional and efficient. The car was washed and looked great stated time and the waiting area was quiet and clean. The service advisor was professional and efficient. The car was washed and looked great More
August 31, 2021
Had my vehicle in for a part replacement. Me being from out of town, on a Saturday. Jack Aran got busy on the phone to locate a windshield washer motor - successfully, he located one in the city, got it d out of town, on a Saturday. Jack Aran got busy on the phone to locate a windshield washer motor - successfully, he located one in the city, got it delivered and installed in time. Hence, I did not have to return later in the month to have the repair made. Thanks Jack and team at Courtesy! More