Ben Stark

Terrible experience with the online shopping. I inquired about a 26 Santa Fe, and asked for a price in writing. I got a response, and I asked for their best OTD, as I was looking at other dealer I inquired about a 26 Santa Fe, and asked for a price in writing. I got a response, and I asked for their best OTD, as I was looking at other dealerships. Days later I received an email asking about when I could come in, I said that I was still waiting for an OTD. Today I get a call from a finance manager asking me about my interest and I said that I was still waiting for the best OTD. Within minutes I received and email from the salesperson and wanted to know when I could come in and that he would beat the other dealers price by $300. I then emailed back and said that if I couldn't get and OTD, that they were wasting my time. Within minutes I received another email from another salesperson and again said that I had to come in to get the best OTD and that they would beat the price by $300.00, I told them not to communicate with me anymore and would not entertain a purchase with them. I have another dealership that has given me an OTD by email and very professional with no pressure. I will end up buying from them. sorry Heritage Hyundai, but, yours sales team was lacking and very disappointed with my whole interaction with them More

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We had a very good experience and ended up getting a new car. From the salesman, Cam Hill, his manager, Ben, and the finance department, Dexter, everyone was so helpful and patient with us. I definitely wou car. From the salesman, Cam Hill, his manager, Ben, and the finance department, Dexter, everyone was so helpful and patient with us. I definitely would recommend this dealership to anyone looking for a car. More

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I was very pleased with my experience purchasing a 2027 Santa Fe Hybrid Calligraphy from Heritage. My salesperson was Tatyana Redfern, who was excellent, as she efficiently and pleasantly handled her end Santa Fe Hybrid Calligraphy from Heritage. My salesperson was Tatyana Redfern, who was excellent, as she efficiently and pleasantly handled her end of the sale. The finance manager, Christian Zinchini, also was excellent, as he did the same. Ben Stark, a Sales Manager, also was extremely nice to deal with early and at the end of the process. No one pushed me to get anything I didn't want, and each was honest about relevant facts. I had done my research ahead of time, concerning the reasonable range of prices for the Santa Fe and my two trade-ins (i.e., True Car and Edmonds), and the offers were within the reasonable range I expected. In terms of time it took, I arrived at 10:30 a.m. and was able to drive away with my new car by 2:30 p.m. Overall, and without exception, the overall experience was quite nice. More

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They gave me a great deal on my Palisades Calligraphy, and treated me very fairly. and treated me very fairly. More

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Jack was very nice and knowledgeable, he was thorough and if I asked a question that was not in his realm, he told to make sure I ask the next person I was to meet with. The test drive was stress free. Altho if I asked a question that was not in his realm, he told to make sure I ask the next person I was to meet with. The test drive was stress free. Although I spent more time at the dealership than I wanted, he did his best to move things along for me. I enjoyed working with him. More

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My experience at Hyundai Heritage was outstanding from start to finish. The entire team was friendly, welcoming, and made the car-buying process smooth and stress-free. My salesperson Farshad went abov start to finish. The entire team was friendly, welcoming, and made the car-buying process smooth and stress-free. My salesperson Farshad went above and beyond to answer all of my questions, explain every feature of my new vehicle, and make sure I felt comfortable with my decision. I never felt pressured, and I truly appreciated their honesty, professionalism, and patience. I absolutely love my new 2026 Hyundai Elantra Limited and couldn't be happier with my purchase. I highly recommend Hyundai Heritage to anyone looking for a great car-buying experience. More

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Great job Cameron, Ben and Trey. Very respectful of my wishes and got me in and out quickly. Very respectful of my wishes and got me in and out quickly. More

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Upon the acquisition of my vehicle on May 14th, an appointment was scheduled for several services. One week later, I returned the vehicle for the application of ceramic coating and dent removal. Durin appointment was scheduled for several services. One week later, I returned the vehicle for the application of ceramic coating and dent removal. During the dent removal process, the driver's side window sustained damage. Initially, this damage went unnoticed as the window was fully retracted. The technician responsible for the dent removal did not disclose the damage until I brought it to his attention, stating, "I honestly didn't know it was broken." Subsequently, I discussed the matter with Department Manager Ben, who assured me it would be addressed. A loaner vehicle was not provided, and I was compelled to drive home in temperatures exceeding 90 degrees Fahrenheit with a spider crack in the driver's side window. I later received a call from Ben inquiring if I had received any updates regarding the window repair, to which I responded negatively. He then stated he would contact me if he received any information. Regrettably, I was left to independently pursue updates. The only communication I received was from Cameron, who provided exceptional assistance in gathering information. Without Cameron's intervention, I believe I would still be awaiting information. My appointment was scheduled with Safelite, but it appears an incorrect window was ordered, resulting in an additional three-day delay. This unforeseen delay unfortunately caused me to miss an out-of-state funeral. A loaner vehicle was still not offered during this period. The window was eventually installed; however, in my assessment, it appears to be a salvaged component from another vehicle. I communicated my dissatisfaction with the window, which exhibits black scratches, to Cameron. I then received a call from another Department Manager, Sarah, who requested photographs and offered a detailed cleaning. I have since emailed the photographs and attempted to contact her, but as of today, June 7th, I have not yet spoken with her or any other representative. I am significantly concerned by this situation and the lack of communication provided. My issue remains unresolved as of today, June 7th. More

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Working with Jack Coco an the team at Heritage Hyundai was such a great experience we bought a second car from them they gave us the best deal very happy thanks for all your help was such a great experience we bought a second car from them they gave us the best deal very happy thanks for all your help More

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