Jack Hawes | Page 22

Very quick and easy. Easy to make an appointment as well. No issues to report Easy to make an appointment as well. No issues to report More

by ADAMSAKS Verified Customer Verified Customer

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Jack in service department is fantastic. I highly recommend them to anyone. Will continue to come back. Great service and very friendly. I highly recommend them to anyone. Will continue to come back. Great service and very friendly. More

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The service is friendly and and easy to work with. I’ve never been disappointed in the quality of the service. I’ve never been disappointed in the quality of the service. More

by peteshambo52 Verified Customer Verified Customer

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It too us 2 weeks to get our truck by no fault of Bryce at all, but we finally got it, and love it. at all, but we finally got it, and love it. More

by kahaney74 Verified Customer Verified Customer

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Jack Hawes at Cortese Ford Service was excellent got me in right away despite it being near the Memorial Day weekend Jack understood the issue and kept me updated on the repair Jonathan the Ford Tech ex in right away despite it being near the Memorial Day weekend Jack understood the issue and kept me updated on the repair Jonathan the Ford Tech explained what the error message was about about and the fix and had me on my way in faster than I thought Great staff at Cortese Ford Service- thank you so much More

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Excellent work friendly and helpful and knowledgeable Pleasant experience thanks so much Keep up the excellent work Pleasant experience thanks so much Keep up the excellent work More

by brokers.swagger-0i Verified Customer Verified Customer

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Very understanding on what I needed and provided service faster than expected to get me back on the road. faster than expected to get me back on the road. More

by tsbyrdman02 Verified Customer Verified Customer

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Cortese dealt with a recall issue and did an oil change,tire rotation while my car was in for service. Service wasdone quickly and with no problems. change,tire rotation while my car was in for service. Service wasdone quickly and with no problems. More

by Don Verified Customer Verified Customer

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Very pleased with the service and how friendly the service staff is. I'm looking forward to my next visit. service staff is. I'm looking forward to my next visit. More

by gravesdwight6@gmail.com Verified Customer Verified Customer

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Unfortunately, my experience was terrible. I purchased the car from them in March. I immediately noticed that her speedometer never matched with the navigation apps that show speed(Waze, goo I purchased the car from them in March. I immediately noticed that her speedometer never matched with the navigation apps that show speed(Waze, google maps, etc). I used several apps, including Life 360, that tracks the teens speed while driving. Her car's speedometer consistently shows 7-8 miles slower than her actual speed. I brought it back to have the speedometer re-calibrated. After an hour, the Jack from service came out and said that the technician said that there was no problem and that he even had Waze open and showed no problem. I asked if I could ride with the tech because waze always shows the differences in speed. At that point, Jack got pretty snippy/nasty. He said that his tech has wasted enough time on a car without a problem and that I should feel lucky that he wasn't going to charge me for his time. I understand that this is not a common issue, but I also do not want my kid to get a ticket or to continue to watch her screen to stay the correct speed. I will not return to Cortese for any reason, unless they agree to re-look and actually look and remedy this problem. So unfortunate!! More

by aklingpt Verified Customer Verified Customer

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