Jack Hawes | Page 22

Excellent customer service. Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks Everyone was professional, knowledgeable and nice.I will recommend cortese ford. Thanks More

by aanih Verified Customer Verified Customer

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Service is always good, advisors and techs are knowledgeable and friendly. Always get the work on my car done in a timely manner. knowledgeable and friendly. Always get the work on my car done in a timely manner. More

by Abonanni72 Verified Customer Verified Customer

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The service was excellent as far as it goes but the work could not be completed because parts were not available . could not be completed because parts were not available . More

by BKELLER482 Verified Customer Verified Customer

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As explained in the text reply, the overall experience was pleasant. I dropped my '21 F150 off at 8 a.m. on Friday 15 APR 2022 for scheduled recall item repairs, expecting it to take a few hours. They too was pleasant. I dropped my '21 F150 off at 8 a.m. on Friday 15 APR 2022 for scheduled recall item repairs, expecting it to take a few hours. They took it back immediately. Waited in the lounge area and then decided to walk as it was a nice day. Made it to Jay's Diner (excellent breakfast - work with April H!) and waited for family. We decided to go back to Cortese after breakfast (around 10:30) to look at some Explorers. When I checked to see where they were on the process, they had not even started, but was "next up". Went back out to look at the Explorers in the pre-owned lot. Serena (spelling?) greeted us warmly and I mentioned how we enjoyed working with Bryce to lease the F150. She said she'd let him know we were out here & see if he wasn't busy. He came out and showed us the two '21 Explorers they had, inviting us to climb in and he explained many of the features. He showed my 8 year-old daughter the back seat and third row features. He explained all of the nuances of the Limited edition we were looking at to my wife and I. If you are looking to lease/buy, I cannot recommend Bryce highly enough! He is *very* detail-oriented. If we were in the position financially, we would have purchased that '21 Explorer then! I look forward to working with Bryce in the future! The service guys are knowledgeable and cordial, I guess I just expect that when I drop something off seemingly first in line, it gets worked on first. Best regards, Marc More

by MRCOFFIE Verified Customer Verified Customer

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services were great , I received an oil change , rotation, inspection and recalls were addresses . awesome as always rotation, inspection and recalls were addresses . awesome as always More

by latoya_houser Verified Customer Verified Customer

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I had a transmission problem. I brought it in Saturday and had the car back Tuesday. Really great service and helpful people. I brought it in Saturday and had the car back Tuesday. Really great service and helpful people. More

by Dominick Verified Customer Verified Customer

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Jack explained my service, helped me with my Ford pass app and made me very comfortable while I was waiting for my car. app and made me very comfortable while I was waiting for my car. More

by chantepost Verified Customer Verified Customer

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I have been a customer for 18 years. ..Service, Staff and Workmanship have always been excellent. ..Service, Staff and Workmanship have always been excellent. More

by LEANDRAKOSMOSKI Verified Customer Verified Customer

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Great experience they was very helpful and knowledgeable about my repairs. Will definitely recommend them to anyone about my repairs. Will definitely recommend them to anyone More

by syrusinc2004 Verified Customer Verified Customer

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Wonderful dealership! I have had my car serviced at Cortese Ford for many, many years. The service is excellent. The car is always repaired right the first time. And the w I have had my car serviced at Cortese Ford for many, many years. The service is excellent. The car is always repaired right the first time. And the waiting time is minimal. More

by rgray9 Verified Customer Verified Customer

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