Jack Hawes | Page 21

Jack Hawes at Cortese Ford Service was excellent got me in right away despite it being near the Memorial Day weekend Jack understood the issue and kept me updated on the repair Jonathan the Ford Tech ex in right away despite it being near the Memorial Day weekend Jack understood the issue and kept me updated on the repair Jonathan the Ford Tech explained what the error message was about about and the fix and had me on my way in faster than I thought Great staff at Cortese Ford Service- thank you so much More

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Excellent work friendly and helpful and knowledgeable Pleasant experience thanks so much Keep up the excellent work Pleasant experience thanks so much Keep up the excellent work More

by brokers.swagger-0i Verified Customer Verified Customer

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Very understanding on what I needed and provided service faster than expected to get me back on the road. faster than expected to get me back on the road. More

by tsbyrdman02 Verified Customer Verified Customer

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Cortese dealt with a recall issue and did an oil change,tire rotation while my car was in for service. Service wasdone quickly and with no problems. change,tire rotation while my car was in for service. Service wasdone quickly and with no problems. More

by Don Verified Customer Verified Customer

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Very pleased with the service and how friendly the service staff is. I'm looking forward to my next visit. service staff is. I'm looking forward to my next visit. More

by gravesdwight6@gmail.com Verified Customer Verified Customer

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Unfortunately, my experience was terrible. I purchased the car from them in March. I immediately noticed that her speedometer never matched with the navigation apps that show speed(Waze, goo I purchased the car from them in March. I immediately noticed that her speedometer never matched with the navigation apps that show speed(Waze, google maps, etc). I used several apps, including Life 360, that tracks the teens speed while driving. Her car's speedometer consistently shows 7-8 miles slower than her actual speed. I brought it back to have the speedometer re-calibrated. After an hour, the Jack from service came out and said that the technician said that there was no problem and that he even had Waze open and showed no problem. I asked if I could ride with the tech because waze always shows the differences in speed. At that point, Jack got pretty snippy/nasty. He said that his tech has wasted enough time on a car without a problem and that I should feel lucky that he wasn't going to charge me for his time. I understand that this is not a common issue, but I also do not want my kid to get a ticket or to continue to watch her screen to stay the correct speed. I will not return to Cortese for any reason, unless they agree to re-look and actually look and remedy this problem. So unfortunate!! More

by aklingpt Verified Customer Verified Customer

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Every time I take my car in or call and speak to someone, I get great service and great customer service I get great service and great customer service More

by williamson491 Verified Customer Verified Customer

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Excellent sales and service form everyone. I came in for an oil change and came out with a new car! I came in for an oil change and came out with a new car! More

by pmack1 Verified Customer Verified Customer

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I've always found the people at Cortese to be helpful, friendly, and efficient. They always answer my questions and accomodate my requests. Thumbs up! friendly, and efficient. They always answer my questions and accomodate my requests. Thumbs up! More

by tez14623 Verified Customer Verified Customer

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The service is very good 👍 I recommend that everyone comes here for all their cars needs. comes here for all their cars needs. More

by dalesqualli Verified Customer Verified Customer

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