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Jack Hawes
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Jack Hawes | Page 23
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
261 Reviews
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
7 yrs, 3 mos
Industry Experience
7 yrs, 3 mos
261 Reviews
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261 Reviews of Jack Hawes
May 13, 2021
Excellent service. I enjoy working with Patrick. Excellent communication skills. Jack helped me when Patrick had the day off and checked me out when I arrived. Excellent communication skills. Jack helped me when Patrick had the day off and checked me out when I arrived. More
by Liz Gombert
Verified CustomerOther Employees Tagged: Patrick Zimmerman
Helpful 
May 12, 2021
I was disappointed that I was charged the higher rate for an oil change than I had been quoted. I had to mention the coupon. an oil change than I had been quoted. I had to mention the coupon. More
by SMPERLET
Other Employees Tagged: Keith Osier, Ed Smith, Scott Rhodes, Patrick Zimmerman , Dave Robinson, Mark Williams, I don’t know the name of the person who helped me
April 08, 2021
2020 black label nautilus was servced by jack and ed. they also checked the status of my rear led stop light.they excellent service technicians! they also checked the status of my rear led stop light.they excellent service technicians! More
by rorczyk
Other Employees Tagged: Ed Smith, Joe Cavallario, Chris Whaling , Mark Williams
March 23, 2021
Thank you guys , Pat, Darren, Al and all the others at the Service Department for putting up with me and keeping my truck running , really appreciated!!! the Service Department for putting up with me and keeping my truck running , really appreciated!!! More
by cr20
Other Employees Tagged: Keith Osier, Ed Smith, Scott Rhodes, Patrick Zimmerman , Dave Robinson, Mark Williams, Darren Van Orden
February 23, 2021
Good work for a fair price done in a reasonable amount of time. My only negative is that the service writer did not introduce himself to me so I really don’t know who I worked with. He did a good job. time. My only negative is that the service writer did not introduce himself to me so I really don’t know who I worked with. He did a good job. More
by Remora Kid
February 13, 2021
January 22, 2021
I’ve purchased 3 mkx Lincoln’s from Cortese I would I’ve purchased 3 mkx Lincoln’s from Cortese I would definitely buy another from Cortese Easy to deal and great customer service Jack and Ed In t I’ve purchased 3 mkx Lincoln’s from Cortese I would definitely buy another from Cortese Easy to deal and great customer service Jack and Ed In the service department always go out of their way to be helpful and accommodating More
by Vgmckeirnan
Other Employees Tagged: Ed Smith , Jack and Ed
December 08, 2020
The guy jack was dishonest about pricing told me one thing then charged me another. I will not recommend this place to friends and family. Also never got car or parts done when they said so plan on wai thing then charged me another. I will not recommend this place to friends and family. Also never got car or parts done when they said so plan on waiting More
by Aaron
Other Employees Tagged: Mark Williams
November 24, 2020
I was very pleased with the service I received. They were conscious of Covid-19 safety precautions which I truly appreciated. As always I was treated with respect and professionalism. conscious of Covid-19 safety precautions which I truly appreciated. As always I was treated with respect and professionalism. More
by lcsabha
Other Employees Tagged: Ed Smith
