Jack Hawes | Page 28
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
9 yrs, 4 mos
305 Reviews
Write a Review305 Reviews of Jack Hawes
January 22, 2021
I’ve purchased 3 mkx Lincoln’s from Cortese I would I’ve purchased 3 mkx Lincoln’s from Cortese I would definitely buy another from Cortese Easy to deal and great customer service Jack and Ed In t I’ve purchased 3 mkx Lincoln’s from Cortese I would definitely buy another from Cortese Easy to deal and great customer service Jack and Ed In the service department always go out of their way to be helpful and accommodating More
Other Employees Tagged: Ed Smith, Jack and Ed
December 08, 2020
The guy jack was dishonest about pricing told me one thing then charged me another. I will not recommend this place to friends and family. Also never got car or parts done when they said so plan on wai thing then charged me another. I will not recommend this place to friends and family. Also never got car or parts done when they said so plan on waiting More
Other Employees Tagged: Mark Williams
November 24, 2020
I was very pleased with the service I received. They were conscious of Covid-19 safety precautions which I truly appreciated. As always I was treated with respect and professionalism. conscious of Covid-19 safety precautions which I truly appreciated. As always I was treated with respect and professionalism. More
Other Employees Tagged: Ed Smith
November 16, 2020
Jack and the entire team were courteous and had great communication. They kept me informed during the appointment. The customer waiting area was clean and comfortable. communication. They kept me informed during the appointment. The customer waiting area was clean and comfortable. More
Other Employees Tagged: Ed Smith
October 29, 2020
Jack was great! He met me immediately upon my arrival and had me enjoying some time in the lounge while they worked on my car. Great experience and everyone was great. Thank you! and had me enjoying some time in the lounge while they worked on my car. Great experience and everyone was great. Thank you! More
Other Employees Tagged: Wayne Rainey, Darren Sneddon
October 21, 2020
I would definitely think twice about purchasing a Ford from Cortese!!!!!. I have a 2016 Ford Fusion that has been sitting at Cortese since August 2nd waiting for a new motor that is covered under warrant from Cortese!!!!!. I have a 2016 Ford Fusion that has been sitting at Cortese since August 2nd waiting for a new motor that is covered under warranty. And they aren’t doing anything to help me, I have had to pay out of pocket for a rental car for several months now and the expense is outrageous!!!!! I have spent over $2500 in rental car fees and the part is still not here!!!!!!! 😡😡😡 More
Other Employees Tagged: Keith Osier, Scott Rhodes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman
October 16, 2020
Quick, easy and reliable procedure. Staff is helpful. I have never had any issues at this place. Though it is 20-25 minutes to drive to the center, I have preferred to go there. Too bad I don't recall all have never had any issues at this place. Though it is 20-25 minutes to drive to the center, I have preferred to go there. Too bad I don't recall all their names (earlier their texts would have a name; now they don't). Definitely recommend. More
October 15, 2020
Its a disgrace, after buying a car and within one week the car broke down. I was not given a car.or rental after dropping off the car for fixing, its embrassing and unreasonable. I had to to spend additio the car broke down. I was not given a car.or rental after dropping off the car for fixing, its embrassing and unreasonable. I had to to spend additional money to move around until the car was fixed. More
Other Employees Tagged: Keith Osier, Scott Rhodes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman
October 14, 2020
I was very pleased with my service at cortese Lincoln in Henrietta N.Y. salesman Jack was very friendly and helpful, I also left with a sparkling clean vehicle! Thank you Cortese. Henrietta N.Y. salesman Jack was very friendly and helpful, I also left with a sparkling clean vehicle! Thank you Cortese. More
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