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Jack Hawes
Jack Hawes | Page 27
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
313 Reviews
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
9 yrs, 6 mos
313 Reviews
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313 Reviews of Jack Hawes
September 20, 2021
I Do not even own a Ford. Getting spammed by Cortese Ford. Please lose my contact information Ford. Please lose my contact information More
by 1menace2rite
Verified CustomerOther Employees Tagged: Keith Osier, Scott Rhodes, Samantha Cortese , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman
September 17, 2021
There is little to no communication between the service advisor and customer. We have had several vehicles there and have waited over 2 weeks before they are looked at. I have one vehicle that was there advisor and customer. We have had several vehicles there and have waited over 2 weeks before they are looked at. I have one vehicle that was there for an issue since June 23, and got back without the complaint repaired. It is still there on September 17, and I can not get a service advisor on the phone to ask for the progress on this vehicle. More
by DROBINSON17
September 10, 2021
Service department did a great job repairing my vehicle after a collision. They were clear what needed to be fixed, gave good estimates, and completed the work in a timely manner. after a collision. They were clear what needed to be fixed, gave good estimates, and completed the work in a timely manner. More
by pk
August 28, 2021
Great service. Friendly and knowledgeable. In and out in a very short time. Quick response to issues and financing. Good customer service. Would recommend cortese ford to anyone. a very short time. Quick response to issues and financing. Good customer service. Would recommend cortese ford to anyone. More
by qctom731
Other Employees Tagged: Samantha Cortese , Dave Robinson, Bryce Seeley
August 20, 2021
Great service dept every time I go I’m treated great and my truck is always fixed and these guys are the best I’ve ever dealt with in 50 years my truck is always fixed and these guys are the best I’ve ever dealt with in 50 years More
by rveltre159
Other Employees Tagged: Keith Osier, Scott Rhodes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman
August 18, 2021
I have been bringing all of my vehicles, both Ford and other manufacturers to Keith Osier and Cortese for over 20 years. Would never go anywhere else. other manufacturers to Keith Osier and Cortese for over 20 years. Would never go anywhere else. More
by jpeg
Other Employees Tagged: Keith Osier
July 26, 2021
I am a long time customer . excellent service dept.I I am a long time customer . excellent service dept. I bought two Lincoln automobiles.Only use Lincoln service. Love the beautiful waiting room and ba I am a long time customer . excellent service dept. I bought two Lincoln automobiles.Only use Lincoln service. Love the beautiful waiting room and bathroom. More
by Dianam
Other Employees Tagged: Ed Smith, Mark Williams
July 23, 2021
Great customer service. NYS inspection and The Works completed in one hour. Low cost and friendly service. Jack Hawes was a new addition to the service team for me. He was wonderful. I have used Cortese completed in one hour. Low cost and friendly service. Jack Hawes was a new addition to the service team for me. He was wonderful. I have used Cortese for servicing my car for over 10 years. They're the best! More
by rgray9
June 28, 2021
Not very happy with your service my truck was in your shop for 9 weeks still not fixed VERY DISAPPOINTED shop for 9 weeks still not fixed VERY DISAPPOINTED More
by dgraupman1262
Other Employees Tagged: Keith Osier, Scott Rhodes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman
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