Jack Jackson | Page 2

OUTSTANDING SERVICE Here is a copy of the letter I sent the general manager: Mr. Tony Viero, General Manager Phillips Toyota 8629 U.S. Highway 441 Leesburg, FL 3478 Here is a copy of the letter I sent the general manager: Mr. Tony Viero, General Manager Phillips Toyota 8629 U.S. Highway 441 Leesburg, FL 34788 January 29, 2019 We would like to commend Phillips Toyota on your outstanding customer service. We recently leased a 2019 Avalon and the process of doing so had to be one of the most positive purchasing/leasing experiences we have ever gone through. We were warmly greeted by Jack Jackson upon arrival with a nice handshake. This is one of my personal barometers indicating the salesperson has engaged with me. We told him we were in a “looking” mode, trying to acquire details about several models. That did not deter his enthusiasm. one bit. Jack was most informative, knowledgeable, patient, personable, and comfortable “like an old shoe!!! I would like to add here that we came from a near-by dealership, very disheartened by the way we were treated. The contrast between the other dealership and Phillips was incredible! We then had the opportunity to meet with Mike Kuhn and exchange information…another great handshake!!! We enjoyed his sincerity regarding several options. From there we were introduced to Dennis Jacinto who made our massive paper signing easy and seamless. And guess what? ANOTHER great handshake!!!! We learned a lot from Dennis and chose leasing a vehicle versus buying outright, a first for us and definitely the way to go! We are not only impressed with your associates and customer service, but the extraordinary added warrantees you offer are first rate. Your customer support is exceptional. Thank you for making the dreaded car buying experience one that we truly found enjoyable and gratifying. Most sincerely, Carol and Ed Haith More

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Jack Jackson made my experience perfect! I’m an admitted over thinker, and that can be frustrating for eager commissioned sales people but, from my first tentative visit, Jack was informative I’m an admitted over thinker, and that can be frustrating for eager commissioned sales people but, from my first tentative visit, Jack was informative, helpful, and NOT the least bit pushy. After looking at several choices over a number of weeks — and calling Jack with questions as they occurred to me — I realized the C-HR really was the car for me. Once I arrived at the dealership, Jack took over and made me feel comfortable and well looked after. He made sure every detail was attended to. After the paperwork was finished, he helped me gather all the junque I had accumulated in my trade-in ... and even paired my phone with my new car as part of a mini-inservice. The C-HR has a wealth of techno features and Jack took care to walk me through the main ones so I would be comfortable right away. I couldn’t ask for a better person to help me with my car buying experience and will gladly recommend Jack to anybody I know who is considering a Toyota! More

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Great experience After meeting Jack Jackson at the new car show at Sumter Landing in The Villages, I went to Phillips Toyota to drive a RAV4 and to talk with him about After meeting Jack Jackson at the new car show at Sumter Landing in The Villages, I went to Phillips Toyota to drive a RAV4 and to talk with him about leasing one. Jack explained the safety features of the RAV4 as we took a test drive. He's very knowledgeable about the RAV4 and told me about free maintenance during my lease, roadside assistance and lifetime powertrain warranty. Jack worked out a really great deal which allowed me to drive home the same day in a beautiful new red Toyota RAV4! WOW! More

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Camry lease No hassle dealing and pleasant people and atmosphere. Afforded many options before choosing what we eventually leased. Conveniently located for any No hassle dealing and pleasant people and atmosphere. Afforded many options before choosing what we eventually leased. Conveniently located for any service and repair. Couldn't be happier. See Jack Jackson for a straight-up fair deal. More

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Jack Jackson - Thank you! There are enough words to describe how truly wonderful Jack Jackson is. He is the exact opposite of the stereotypical “pushy” used car salesman. We There are enough words to describe how truly wonderful Jack Jackson is. He is the exact opposite of the stereotypical “pushy” used car salesman. We visited another Toyota dealership in Orlando and encountered just that. They had the exact car that I was looking for but I wasn’t comfortable with the high pressure atmosphere. We left and ventured to Phillips Toyota in Leesburg and were very blessed to meet Jack. He was kind, funny-which I desperately needed as the car purchase was not desired rather due to an accident, and most importantly he came off as being very honest and acted with integrity which was far different from the last encounter. Some hold the belief that purchases are a result of the salesperson and not the product. True. True. True. I truthfully preferred the car at the Orlando dearlership, a Prius C (smaller version and easier to park for me) versus the traditional Prius available at Jack’s location. Jack himself had everything to do with my decision. My parents were visiting from Colorado and we just connected with him. I truly view him as a friend and give him my highest recommendation. Thank you Jack! Karen, Rob and Mary More

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Good man If trust and price is what is most important to you when buying a car Jack is your guy. I have little car buying experience and at several other deale If trust and price is what is most important to you when buying a car Jack is your guy. I have little car buying experience and at several other dealerships I had very aggressive and pushy salesman that I knew were jerking me around. You just simply won't have to deal with that with Jack. He's a good man and absolutely worthy of your trust and he will give you the best price in comparison to other dealers. More

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Good car buying experience Jack was very informative and patient with me as I was asking several questions in regards to the vehicle. I recommend Phillips Toyota to others who Jack was very informative and patient with me as I was asking several questions in regards to the vehicle. I recommend Phillips Toyota to others who are planning on purchasing a new car. More

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Friendly staff that never pressures customers With out a doubt Phillips offered the lowest price on the vehicle we wanted and gave us a fair amount for our trade. If they don't have what you want With out a doubt Phillips offered the lowest price on the vehicle we wanted and gave us a fair amount for our trade. If they don't have what you want on the lot they will find it for you , and quickly. They got us exactly the vehicle we wanted , and even surprised us with a few free upgrade accessories Theri service center is one of the best around. This is our second purchase from them , and most likely not our last. More

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Like their ad says: ‘No hassle, no pressure!” I was very lucky to get Jack as my salesman. He is a professional who is very down-to-earth and genuinely concerned about the customer. “Mikey” was al I was very lucky to get Jack as my salesman. He is a professional who is very down-to-earth and genuinely concerned about the customer. “Mikey” was also a pleasure to work with, very up-front and caring. I. highly recommend them. More

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