Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.7
1,018 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.7

1,018 Reviews

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1018 Reviews of Jack Kim

May 19, 2025

Dealership Rating
Employee Rating

Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
May 20, 2025

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

May 15, 2025

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Employee Rating

Hi. No one answers the phone. Hard to get a hold of anyone. Crappy service. More

by sammyjgosper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 16, 2025

South Bay Hyundai responded

We’re very sorry to hear about your experience and sincerely apologize for the difficulty you’ve had reaching us. This is not the level of service we strive to provide, and we truly appreciate your feedback. We will be discussing it at our next staff meeting so we can address the issue and provide better service.

May 10, 2025

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Employee Rating

I got wonderful service from gerry Soto. He was.super nice to our family and made us decide to purchase a vehical in 30 mins.i never thought of buying Hyundai but because he gave us run thro More

by MIHWA JIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Suh, Gerry Soto

May 12, 2025

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Gerry made such a positive impact on your experience. It’s great to know that his knowledge and friendly approach helped make your decision easy and enjoyable. We truly appreciate your support and look forward to helping you again when you’re ready for your next car. Enjoy your new Hyundai!

May 10, 2025

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Every time I visit, they are friendly and explain the condition of my car in detail. While I am drinking coffee in the break room, they provide a perfect car repair along with a detailed explanation of t More

by BAMLS1415
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that our team consistently provides you with friendly service and clear, detailed explanations. It’s important to us that you feel comfortable and informed while your car is being serviced. We truly appreciate your continued trust and look forward to seeing you again. Enjoy your coffee during your next visit!

May 03, 2025

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Jack did a great job for me start to finish. I was checked in quickly , he coordinated a ride home and was w to complete the job the same day. More

by antscogs
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Davis

May 05, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad Jack took great care of you from start to finish—quick check-in, a smooth ride arrangement, and same-day service is exactly what we aim for. We’ll be sure to pass along your kind words to him!

May 02, 2025

Dealership Rating
Employee Rating

Jack did a great job for me start to finish. I was checked in quickly , he coordinated a ride home and was w to complete the job the same day. More

by antscogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Davis

May 05, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We're so glad Jack took great care of you from start to finish—quick check-in, a smooth ride arrangement, and same-day service is exactly what we aim for. We’ll be sure to pass along your kind words to him!

May 01, 2025

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Employee Rating

Awesome service and communication by Jack. Had an great experience and will be definitely be coming back. More

by byeo089
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

South Bay Hyundai responded

Thank you for the awesome feedback! We're glad to hear Jack provided excellent service and communication—we’ll be sure to pass along your kind words. We look forward to welcoming you back next time!

April 18, 2025

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they are great! ! quick, efficient, friendly... just the best. happy to jave them so close! More

by Lori FoxWood
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

South Bay Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had a quick, efficient, and friendly experience with us. It’s great to know we’re conveniently close to you, and we’re here anytime you need us. Thanks again for choosing us!

April 15, 2025

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Employee Rating

great service, on time, nice workers, great refresment, clean facility easy to get appt.will be back again. More

by SIGNPAINT1
Recommend Dealer
Yes
Apr 16, 2025

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team, enjoyed the refreshments, and found everything clean and convenient. It means a lot to know you’ll be back again—we’ll be ready to welcome you!

April 08, 2025

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Employee Rating

fast and great service, very good customer service. would definitely return, was a walk-in and still didn't take too long. More

by jacob
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 08, 2025

South Bay Hyundai responded

Thank you so much for the kind words! We're thrilled to hear you had a smooth and positive experience, especially as a walk-in. Providing fast, friendly service is what we strive for, and it's great to know we delivered. We truly appreciate your support and look forward to welcoming you back anytime!

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