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Jack Kim
1,125 Reviews
Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.
Read moreDealership Experience
11 yrs, 1 mo
Industry Experience
11 yrs, 1 mo
Specialties & Trainings
Service Consultant Bronze Certification
Service Consultant Silver Certification
1,125 Reviews
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1125 Reviews of Jack Kim
November 05, 2026
It took 3 visits to get what seemed like a very simple issue fixed (door over gas cap was sticking). For one of those visits, an appointment was not in their system which was irritating. Service team wa issue fixed (door over gas cap was sticking). For one of those visits, an appointment was not in their system which was irritating. Service team was very nice but it still took about 10 hours of waiting time total to get this figured out and fixed. Not a great experience at all. More
by danmatermandm
Verified Customer
November 02, 2026
South Bay Hyundai is always well run, has quality staff, clean facilities and conducts services well. I'm very pleased with the level of service and care. It would be helpful to be more clear on the pri clean facilities and conducts services well. I'm very pleased with the level of service and care. It would be helpful to be more clear on the pricing up-front. My service was covered as part of the purchase, but when I booked it said I would be charged. However, Nicole quickly cleared that up upon arrival. More
by eric@erictribe.com
Other Employees Tagged: Calvin Jeong, Jeremy Davis, Nicole Nelson, Kei Yukimura, Willian Morales, Leslie Pacas
October 29, 2026
I was greeted promptly and the work was done sooner than expected. And, they washed my car! expected. And, they washed my car! More
by bob.walatka
Other Employees Tagged: Willian Morales
October 29, 2026
Service department jack and kei are the professional customer service. i am very happy every time i get assist with them . Thank you HUNDAI customer service. i am very happy every time i get assist with them . Thank you HUNDAI More
by Dj
Other Employees Tagged: Kei Yukimura
October 26, 2026
Jack was incredibly kind and professional. He really made me feel taken care of and was so communicative. I could tell her goes above and beyond for the people he works with. He really made me feel taken care of and was so communicative. I could tell her goes above and beyond for the people he works with. More
by kjnguyen93
October 18, 2026
When purchasing the car, an employee named Cabin kindly explained everything from beginning to end and waited until the car was delivered. explained everything from beginning to end and waited until the car was delivered. More
by BAMLS1415
Other Employees Tagged: Calvin Jeong, Kevin Marroquin, Kei Yukimura
October 17, 2026
Work was ok, but I noticed after I got home they scratched my right fender about 10 inches long. I know this happened there bc I drove straight home and car was in the driveway. Also, the car is scratched my right fender about 10 inches long. I know this happened there bc I drove straight home and car was in the driveway. Also, the car is now pulling to the right. I have only driven 20 miles most was return from the dealer so will need to try more before taking back More
by wadtwin
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