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Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.7
1,045 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.7

1,045 Reviews

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1045 Reviews of Jack Kim

December 03, 2025

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Employee Rating

Everything taken care of in a timely and professional manner. Staff were courteous, efficient and effective. More

by ABHOLMAN8
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Recommend Dealer
Yes
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Dec 05, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that our team provided timely and professional service. We’ll be sure to share your feedback with the staff, they’ll be happy to know their efforts made a difference.

November 21, 2025

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Employee Rating

This experience helped restore my trust in dealer managed service. Easy to make an appointment, personable care in explanations of service, work completed as anticipated in terms of quality and timing. Fair More

by jmkyle34
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re delighted to hear that our service team helped restore your trust in dealer-managed service. It’s great to know that your appointment was easy, our explanations were clear, the work met your expectations, and the pricing felt fair. We truly appreciate your feedback and look forward to serving you again!

November 18, 2025

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i was lied to from the service department when my first engine blew that I would be receiving a new engine.. I was told that multiple times. I am on engine number three. Not due to my fault. I will never More

by DARLINDANA19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Calvin Jeong, Nicole Nelson

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Nov 20, 2025

South Bay Hyundai responded

We’re very sorry to hear about your experience and understand your frustration. We take feedback like yours seriously and appreciate you sharing the details of what happened. Our team strives to provide clear communication and reliable service, and your comments will be shared internally to help us improve moving forward. Thank you for taking the time to provide your feedback.

November 05, 2025

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Courtesy and professionalism isn’t a given these days. Jack exemplifies both in the way he interacts with customers and handles requests. More

by Bobio18
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Workmanship
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Recommend Dealer
Yes
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Nov 07, 2025

South Bay Hyundai responded

Thank you for sharing your thoughtful feedback! We’re delighted to hear that Jack’s courtesy and professionalism stood out during your visit. He truly takes pride in providing exceptional service, and we’ll be sure to pass along your kind words. We appreciate your trust and look forward to serving you again!

November 04, 2025

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Employee Rating

My service experience continues to be top notch at SB Hyundai. Special thanks to Jack Kim for making the experience excellent! More

by GHMcPhatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

South Bay Hyundai responded

Thank you for the kind words! We're thrilled to hear your service experience continues to be excellent and that Jack Kim made such a positive impression. We’ll be sure to share your appreciation with him, we look forward to seeing you again at your next visit!

October 23, 2025

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Clean, friendly, professional. I was happy with the service and with the time it took. More

by SSTRATI
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Recommend Dealer
Yes
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Oct 27, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that you found our service clean, friendly, and professional, and that your visit was efficient. We appreciate your feedback and look forward to serving you again!

October 17, 2025

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Employee Rating

Jack Kim continues to provide above and beyond customer service for me and my vehicles. He is the exemplary example of what customer service is all about! The waiting area at SB Hyundai continues to be f More

by GHMcPhatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

South Bay Hyundai responded

Thank you so much for your wonderful review! We’re thrilled to hear that Jack continues to provide exceptional service and that our team is helping make each visit a positive experience. It’s great to know you appreciate the care we put into maintaining our waiting area as well. We truly value your loyalty and recommendation - and we look forward to continuing to take care of you and your Hyundai!

September 27, 2025

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Employee Rating

good timely service. I will be back when I need help from a dealership - Thanks More

by bkelly1241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re glad to hear you received timely service and that we could be of help. We truly appreciate your trust and look forward to welcoming you back whenever you need us.

September 27, 2025

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Employee Rating

Jack Kim is an excellent representative for Hyundai. He knows his cars and is extremely helpful. More

by mlwgolfer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

South Bay Hyundai responded

Thank you for recognizing Jack! We’re delighted to hear he provided such knowledgeable and helpful support during your visit. He truly represents the level of care we strive to deliver for every guest, and we’ll be sure to share your kind words with him. We look forward to serving you again!

September 26, 2025

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Employee Rating

Jack is the best & the tech working on my car was thorough with video documentation More

by IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that Jack provided excellent support and that our technician’s video documentation gave you confidence in the work performed. We truly appreciate your feedback and look forward to assisting you again at your next visit.

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