Jack Kim | Page 20

The most magical experience I have had at a dealership. My service advisor guided me through my cars repairs. My service advisor guided me through my cars repairs. More

by Roberto Verified Customer Verified Customer

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Everything was So good. They are Very kind and have a heart to help me! They are Very kind and have a heart to help me! More

by byunghokim59 Verified Customer Verified Customer

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Very professional staff with great service provided The waiting area was clean and well stocked with water, coffee and snacks waiting area was clean and well stocked with water, coffee and snacks More

by DAPHNE_JOHNSON Verified Customer Verified Customer

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I had an issue with my car but they fixed the problem right away and made sure my car was okay! right away and made sure my car was okay! More

by phillip.paik Verified Customer Verified Customer

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Went twice for oil change and jack was the first one to explain to me the breakdown of the cost and what was and wasn’t covered under my lease. Very helpful and informative. Great customer service. explain to me the breakdown of the cost and what was and wasn’t covered under my lease. Very helpful and informative. Great customer service. More

by bridgettkassel Verified Customer Verified Customer

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They did not remove my "need service" notification. They broke a necklace from my car. I feel like they are not careful with the car. They broke a necklace from my car. I feel like they are not careful with the car. More

by reyna1 Verified Customer Verified Customer

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Service was fast and our reps was very friendly. I appreciated not being up sold on extra services I didn't need. I appreciated not being up sold on extra services I didn't need. More

by akobrien87 Verified Customer Verified Customer

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Your dealership was absolutely clean with refreshments. Your staff was friendly and knowledgeable as soon as drove on your lot. Excellent service which I didn’t have to wait long. The gentleman who approac Your staff was friendly and knowledgeable as soon as drove on your lot. Excellent service which I didn’t have to wait long. The gentleman who approached me gave me a timeline of my wait and he was right on point. I sat in the lobby relaxed and happy of being in your facility. Thank you - More

by CALLMEDODIE Verified Customer Verified Customer

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I've had better experiences at this dealership. ...3 hours waiting for oil/car wash. I had appt Service called my home when SUV ready why?? wasted 30 minutes was in waiting room!!I went to service ...3 hours waiting for oil/car wash. I had appt Service called my home when SUV ready why?? wasted 30 minutes was in waiting room!!I went to service to see when it would be ready and tole it was done 30 minut6es ago AND they called wrong number at my home not my cell phone that I gave them when I arrived More

by alanm48 Verified Customer Verified Customer

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James Lee and Steve Suh were of great help and was very grateful for their assistance in getting my new car. grateful for their assistance in getting my new car. More

by Andrewchae31 Verified Customer Verified Customer

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