Jack Schneider
Jack Schneider at Certified Benz & Beemer

Jack Schneider | Page 5

Owner

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.6
305 Reviews

Dealership Experience

18 yrs, 4 mos

4.6

305 Reviews

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305 Reviews of Jack Schneider

November 07, 2023

Dealership Rating
Employee Rating

They were great to deal with, until they received my money. After that it was like pulling teeth to get a response out of them. I had to even call the car carrier directly (that they had hired) to find More

by Jproffer
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Naimul "Que" Sadeque , Sara Al Taay

Nov 16, 2023

Certified Benz & Beemer responded

Dear Jproffer: On one hand we are happy to hear that you had a great car buying experience working with Que and on the other hand we are sorry you were disappointed with the delivery of your vehicle. When a customer requests it, we will make arrangements for the delivery of vehicles to our customers. However, we are clear that once the vehicle is picked up from CBB, we have no control over the delay in the delivery. That does not excuse our lack of communication with you regarding your inquiry. As for your feedback regarding the clutch fluid, we are sorry that our Service Manager (who is no longer with our company) failed to get back to you. While CBB does check the clutch fluid as part of our certification process. It tested fine which I shared with you. However, from your findings, it is possible that our inspection was not accurate and, if so, I should have been more empathetic with you. We do appreciate your feedback and I am very sorry to hear about your experience post-purchase. Sincerely, Jack Schneider, Owner

September 13, 2023

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Employee Rating

I thought it would be a lot harder to buy a car from out of state, but it was easy our salesman Levi was top notch More

by Natalie McGuire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Levi Polege, Daisy

Sep 13, 2023

Natalie McGuire responded

Certified Benz and Beemer salesman LevI was kind and answered all our questions in a timely manner. He sent videos and pictures and catches us up to date on the shipping process. We appreciate you and the attention you gave us. We couldn't have asked for a better experience. Thank you very much

September 03, 2023

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Employee Rating

Fantastic dealer and really great people. Andy Manahl and Jack Schneider are an absolute pleasure to deal with. I had a somewhat complicated deal involving three vehicles, we put it all toget More

by Mark Becker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl , Steve Wade

Sep 04, 2023

Certified Benz & Beemer responded

Dear Mark: What a great review! We're glad that we could help you with your complicated deal and grateful for your kind words and recommendation. Thanks for giving CBB the chance to assist you and we look forward to the pleasure of working with you again.

August 12, 2023

Dealership Rating
Employee Rating

Bought a 2000 Prowler. I absolutely lover it.the deal was fast and easy. People went above and beyond. More

by salazarvbref
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David James , Michael Brodersen, Dennis Murray, Tara Price, Alexander Smith

Aug 13, 2023

Certified Benz & Beemer responded

Dear salazarvbref: Thanks so much for the 5 Star review! We are happy that you felt we went above and beyond to make your purchase so easy. We also appreciate the opportunity to earn your business and look forward to the next time that we can ever assist you.

July 21, 2023

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Employee Rating

Great experience! Occasionally, you find people and businesses that go the "extra mile" for you. That was my experience at CBB. From my sales rep James Viator to the More

by Coitanly1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Adam Pals , Kerry Abramson, Sara Al Taay, James Viator

Jul 21, 2023

Certified Benz & Beemer responded

Dear Coitanly1: We love to hear from our out-of-state customers! We couldn't be more pleased that James and Kerry went the extra mile to help you have an outstanding car buying experience. Thanks so much for your kind words and support. We also appreciate you referring your family to CBB. Please do not hesitate to let us know when we can ever assist you and/or your family members again in the future.

April 19, 2023

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Employee Rating

This is my 4th vehicle from CBB. I always come back to Danny Q to buy a car. Danny makes buying a car easy, no hidden cost, no upsell, he is honest and professional. My current bu More

by rhonda0709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana , Dan Ball

Apr 20, 2023

Certified Benz & Beemer responded

Dear rhonda0709: You are most certainly welcome and we cannot thank you enough for your continued support. We are glad that Danny takes such good care of you and your auto concerns. We really appreciate your 5 Star rating and look forward to being there for you in the future.

February 22, 2023

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Employee Rating

Certified Benz and Beemer gives great prices and no hidden fees, hopefully you find your self lucky like I did I get Howard to be your sales rep. More

by Guimontjordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay, Dino De Luca, Howard Kulman, Steve Wade, David Williams

Feb 22, 2023

Certified Benz & Beemer responded

Dear Guinontjordan: Thanks so much for you taking the time to share your feedback. We are glad that you liked our prices and that Howard gave you great service. We would really appreciate your feedback as to why you gave only 1 Star as to David Williams and Steve Wade. We are always looking to improve our customer service and your input would be valuable in that regard. You can respond privately OR give our General Manager, Dino DeLuca, or me a call at the dealership at your convenience. Sincerely, Jack Schneider, Owner

February 11, 2023

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Employee Rating

In working with the sales and service team at Certified Benz and Beemer, I am impressed with their commitment to address concerns that were raised with the process in a timely and professional way. They st More

by moronidf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl , Dan Ball, Dino De Luca

Feb 20, 2023

Certified Benz & Beemer responded

Dear moronidf: While we are glad that your Product Specialist (Andy) provided you with 5 Star customer service, we are disappointed to hear that he did not adequately explain our CBB Advantage program, that is entirely optional to the customer. We are grateful for your business and look forward to working with you again in the future.

Mar 01, 2023

moronidf responded

Thanks for addressing our concerns in a timely and professional manner!

February 03, 2023

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Employee Rating

Danny did it again. Sold me another gem. I've purchased many vehicles from CBB and will keep buying them for both personal and business purposes. Love the reliability More

by Robert T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana , Sara Al Taay, Rich Roberts

Feb 05, 2023

Certified Benz & Beemer responded

Dear Robert: We love to hear from our repeat customers so it's great that Danny provided you with another 10/10 experience. We are ever so grateful for your continued support and will strive to be there for you to assist with all of your future automotive needs, whether in sales or service.

January 21, 2023

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Employee Rating

We rave about Danny and CBB to our friends and family! They are honest, no sales tactics, and they listen to what our needs are. And they always deliver:) We cannot thank them enough!! Danny is absolu More

by Dbrockaz64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana , Steve Wade

Jan 22, 2023

Certified Benz & Beemer responded

Dear Dbrockas64: On behalf of Danny and CBB, you are most certainly welcome. Thanks so much for letting your family and friends know about CBB and for sharing how everyone has been happy with their vehicles. We are so grateful for your kind words and continuing support. Please do not hesitate to let us know when we can ever assist you again in the future.

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