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Jackie Mercer
Jackie Mercer at Grand Prairie Ford
Refer Me

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
5.0
565 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

18 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

5.0

565 Reviews

Write a Review

565 Reviews of Jackie Mercer

May 01, 2025

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Employee Rating

Jackie was professional, thorough, and not pushy. He helped me through every step in the process. I did not have any interaction with Brandon. Everyone I did meet was super helpful and kind. More

by happyg39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

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May 02, 2025

Grand Prairie Ford responded

Thank you for your thoughtful review! We're so glad to hear that Jackie was able to guide you through the process with professionalism and care, ensuring you felt comfortable every step of the way. It’s great to know that everyone you interacted with was helpful and kind. We truly appreciate your feedback and look forward to assisting you again in the future!

April 30, 2025

Dealership Rating
Employee Rating

Jackie made my husband and I entire experience amazing he was extremely polite kind he answered all of my questions I had even ones I thought were silly he made sure he was able to give us the best deals he More

by samanthareyes0715
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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May 01, 2025

Grand Prairie Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Jackie made such a positive impact on your experience and that the entire team—from sales to finance—helped make the process smooth and enjoyable. It's great to know Jackie took the time to answer all your questions and worked hard to find the right vehicle within your budget. We truly appreciate your kind words and look forward to welcoming you back when you're ready for your next purchase!

April 26, 2025

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Employee Rating

Jackie was very helpful and nice! I am super happy with my new Bronco Sport! More

by Madison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey

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Apr 28, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're so happy to hear that Jackie was able to help make your experience a positive one. Congratulations on your new Bronco Sport—what an exciting ride! We appreciate your business and are glad we could assist you in finding the perfect vehicle. Enjoy your new ride!

April 22, 2025

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Employee Rating

We had a great buying experience from the same dealership we've purchased trucks from for the last 20+ years. More

by valdon81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Alejandro Rodriguez

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Apr 23, 2025

Grand Prairie Ford responded

Thank you for your continued loyalty over the past 20+ years! We're so glad to hear you had another great buying experience with us. It's always a pleasure to work with you, and we truly appreciate your trust and support!

April 21, 2025

Dealership Rating
Employee Rating

Jackie and Silvio were on point and explained everything to the point. Very pleased with their service. ?? More

by jake59601
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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Apr 22, 2025

Grand Prairie Ford responded

Thank you for the great feedback! We're so glad to hear that Jackie and Silvio provided clear and helpful service. We appreciate you sharing your positive experience!

April 19, 2025

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Employee Rating

I love the escape. Great gas mileage. Would buy it again. Looking forward to keeping. More

by JACKLENORRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

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Apr 22, 2025

Grand Prairie Ford responded

Thank you for sharing your feedback! We're so glad to hear that you're enjoying your Escape and its great gas mileage. It’s wonderful to know you’re looking forward to keeping it for years to come. If you ever need anything or have questions, don’t hesitate to reach out. We’re here to help!

April 17, 2025

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Employee Rating

Jackie was very helpful and Personable. It was a fast and accommodating experience we left with what we needed. More

by sammy19811981
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Braylon Boudreaux

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Apr 21, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're so glad to hear that Jackie made your experience fast, accommodating, and personable. It’s great to know that you left with exactly what you needed. We truly appreciate you taking the time to share your positive experience and are happy to have had the opportunity to assist you!

April 15, 2025

Dealership Rating
Employee Rating

Jackie was extremely helpful and informative throughout the whole process. He was very familiar with the available inventory and was able to make suggestions based on the features I wanted. More

by Brownstone3035
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Rodriguez

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Apr 16, 2025

Grand Prairie Ford responded

Thank you for sharing your positive experience! We're so glad to hear that Jackie was able to assist you in finding the perfect vehicle and provide helpful suggestions based on your needs. It's great to know that his knowledge of the inventory made the process easier for you. If you need any further assistance, don't hesitate to reach out! Enjoy your new vehicle!

April 15, 2025

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Employee Rating

Easiest car buying experience I have ever had! Thank you Grand Prarie Ford and Jackie! More

by jonathanl211
Recommend Dealer
Yes
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Apr 17, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that your visit was the easiest car-buying experience you've had. Jackie will be thrilled to know that his support made such a positive impact. We truly appreciate your kind words and are grateful for the opportunity to help you find your vehicle. Enjoy the road ahead!

April 10, 2025

Dealership Rating
Employee Rating

Jackie was great to work with along with Joel in finance. I will be back More

by WTINKLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Apr 11, 2025

Grand Prairie Ford responded

Thank you for the kind words! We're thrilled to hear that Jackie and Joel made your experience so positive. We look forward to seeing you again soon!

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