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Jackie Mercer

Overview Reviews (639) Inventory (801)

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Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

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4.9

639 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Overview Reviews (639) Inventory (801)

Dealership Experience

19 yrs, 7 mos

Industry Experience

19 yrs, 7 mos

Languages Spoken

English

4.9

639 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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639 Reviews of Jackie Mercer

January 24, 2026

Dealership Rating

Employee Rating

Jackie was very responsive and accommodated our needs to deliver the vehicle to Houston. Overall it was a good vehicle purchase experience. deliver the vehicle to Houston. Overall it was a good vehicle purchase experience. More

by NBSMITH1996

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Braylon Boudreaux , Jackie Mercer

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January 16, 2026

Dealership Rating

Employee Rating

Great location for me. Friendly sales staff. Vehicle set up was quick and I have to play with the knobs to see what they do. Not used to the technology at all. A hard copy Friendly sales staff. Vehicle set up was quick and I have to play with the knobs to see what they do. Not used to the technology at all. A hard copy manual should be given with the keys automatically. More

by robyntsw

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Braylon Boudreaux

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Jan 19, 2026 -

Grand Prairie Ford responded

Thank you for the positive feedback! We're glad our location is convenient and that you found our sales team friendly. We understand the new technology can be overwhelming, and we appreciate your suggestion about providing hard copy manuals - we'll share this with our team. Enjoy exploring your new vehicle's features!

January 13, 2026

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Employee Rating

Dealership was great and it was easy finding the vehicle I wanted. Very friendly environment I wanted. Very friendly environment More

by michael.wiggins84

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Josue Cruz, Brett Benson

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January 06, 2026

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Employee Rating

Grand Prairie Ford has been my go to dealership since 2009 from Sergio in the Service Deparment to my Salesman, Jackie!! This is my third purchase from Jackie who’s always been amazing to work with. M 2009 from Sergio in the Service Deparment to my Salesman, Jackie!! This is my third purchase from Jackie who’s always been amazing to work with. My 2026 Ford F250 was no different. It was also good to work with Alejandro in the finance department. I’m loving my new truck so thank you Grand Prairie Ford!! More

by Rodger.gant

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alejandro Rodriguez

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January 03, 2026

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Employee Rating

Fast easy It was fast. No nonsense. A joy to work with. Can't ask for much more No nonsense. A joy to work with. Can't ask for much more More

by jtmis31

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jackie Mercer

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December 30, 2025

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Employee Rating

Jackie was awesome! After 3 years having my Ford. I went back to see Jackie After 3 years having my Ford. I went back to see Jackie More

by leticia.flores85

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Flem

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December 19, 2025

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Employee Rating

Jackie and the team did everything asked of them. They found me the exact truck I wanted at a great price. They found me the exact truck I wanted at a great price. More

by jjcoco23

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Elizondo

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Dec 29, 2025 -

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience finding the perfect truck at such a great value. Your satisfaction with our team's dedication to meeting your specific needs means everything to us at Grand Prairie Ford. We take pride in helping customers locate exactly what they're looking for while ensuring they receive excellent pricing. Thank you for trusting us with your vehicle purchase and for taking the time to share your positive experience.

December 13, 2025

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Noticed similar trucks went down in price on the website day after I bought one. Frustrating day after I bought one. Frustrating More

by scott_tonroy

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alejandro Rodriguez

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Dec 19, 2025 -

Grand Prairie Ford responded

Thank you for sharing your feedback with us. We understand how frustrating it can feel when you see pricing changes shortly after making a purchase. Vehicle pricing can fluctuate due to various market factors and inventory considerations. Your experience is important to us, and we appreciate you taking the time to let us know about this situation. We're glad you chose Grand Prairie Ford for your truck purchase and hope you're enjoying your new vehicle.

December 09, 2025

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Employee Rating

All I can say it was a easy decision and our salesperson was incredible and we have our vehicle that we wanted. was incredible and we have our vehicle that we wanted. More

by anthony75211

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Flem

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Dec 10, 2025 -

Grand Prairie Ford responded

Thank you for your positive feedback! We're thrilled that our sales team provided outstanding service and that you got exactly the vehicle you wanted. We appreciate you choosing Grand Prairie Ford!

December 04, 2025

Dealership Rating

Employee Rating

It was a very stress free experience! He is the best car salesman I have ever dealt with. He is the best car salesman I have ever dealt with. More

by c.reding1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jackie Mercer

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Dec 09, 2025 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your wonderful experience with us! Creating a stress-free environment for our customers is exactly what we strive for, and it sounds like we hit the mark perfectly. Your kind words about our team member mean the world to us - having exceptional people who genuinely care about helping customers find the right vehicle makes all the difference. Thank you for taking the time to share your positive experience. We truly appreciate your business and look forward to serving you again in the future!

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