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Jackie Mercer
Jackie Mercer at Grand Prairie Ford

Jackie Mercer

Master Certified Sales Professional

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

Contact Me
5.0
574 Reviews

Known as "POPS". Love my wife, my 2 daughters, 4 Grand Kids, and Dallas Cowboys. Also music and sports fanatic. I can deliver the car of your dreams. Put me to the test. 972-352-8000.

Dealership Experience

19 yrs

Industry Experience

19 yrs

Languages Spoken

English English

5.0

574 Reviews

Write a Review

574 Reviews of Jackie Mercer

June 03, 2025

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Employee Rating

This is our 3rd purchase with Jackie and as always it’s top tier customer service. We appreciate all his help during the purchasing process and making it as smooth as possible. Thanks Jackie! More

by Jlrmorgan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson

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June 02, 2025

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Everyone was incredibly helpful! ! Jackie was incredibly helpful in getting me into the exact car that I wanted for a great price!! Highly recommend Grand Prairie ford to anyone looki More

by Tyler.b.wortz
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem, Braylon Boudreaux

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May 28, 2025

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Good process, communication and straightforward Jackie was very quick to answer my questions and send a video of the vehicle and Raul was a knowledgeable salesperson in Jackie's absence More

by bgspidel
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer

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May 23, 2025

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Had a great salesman. Explain things slow, and great service. If I buy another truck, it's gonna be there. More

by rjcaddell62
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Rodriguez

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May 27, 2025

Grand Prairie Ford responded

Thank you for your feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our salesperson. Providing clear explanations and excellent service is our priority, and it's rewarding to know that we met your expectations. We look forward to assisting you with your next truck purchase!

May 22, 2025

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My second time back. Dealership had a great selection of f250, sales was great as well. More

by jdmtx2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz

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May 27, 2025

Grand Prairie Ford responded

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience during your second visit and that you found our selection of F-250s to be impressive. Our team strives to provide excellent service, and it's rewarding to know that you felt well taken care of. We look forward to welcoming you back for your next visit!

May 22, 2025

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Employee Rating

Jackie was fantastic! . I have worked with him before and he never fails to impress me More

by Csc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel in Finance

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May 27, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback! We are thrilled to hear that Jackie continues to impress you with his exceptional service. It’s always our goal to provide a great experience, and it’s rewarding to know that we have met your expectations. We look forward to working with you again in the future!

May 16, 2025

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This is my 7th car I purchased here love them. Will not go any where else. More

by DARLENEDECKER1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Brandon Flem

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May 19, 2025

Grand Prairie Ford responded

Thank you, Darlene, for your wonderful feedback! We are thrilled to hear that you have chosen us for your car purchases seven times. Your loyalty means a lot to us, and we are committed to providing you with the best service possible. We look forward to continuing to serve you in the future!

May 11, 2025

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Employee Rating

Max helped out Jackie on Saturday and he was also amazing. Great experience overall with Max More

by tmdavis1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brandon Flem

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May 13, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your experience! We're so glad to hear that Max provided amazing support to Jackie and helped make your visit a great one. It’s always our goal to ensure every guest feels well taken care of, and it’s clear Max delivered just that. We appreciate your feedback and hope to see you again soon!

May 08, 2025

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Employee Rating

Jackie was wonderful to work with! He never pressured us, answered all of my questions, and treated us like we’ve known him for years! More

by elannajae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 09, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We're so happy to hear that Jackie made you feel comfortable and well taken care of throughout the process. His friendly approach, patience, and willingness to answer all your questions truly reflect the level of service we aim to provide. It’s great to know you felt respected and valued every step of the way!

May 08, 2025

Dealership Rating
Employee Rating

Jackie, was great! ! Highly recommend coming and dealing with him all the way dealing with him was very quick easy! More

by Kocureklucia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 09, 2025

Grand Prairie Ford responded

Thank you for the enthusiastic feedback! We're so glad to hear that working with Jackie made your experience quick and easy. It's always great to know when a team member goes above and beyond—your recommendation means a lot!

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