"Best car buying experience ever!"
- Pam B
I highly recommend Herb Chambers for multiple reasons. Above all, they truly understood customer service. They answered all my questions over the phone so that I knew it was worth the trip to come in. They listened to what I was looking for and since they didn't have it, gently suggested an alternative. They explained, without pushing, why the alternative might be something to consider. (We started looking at a used RAV4, but bought a new 2017 RAV4.) When we came in, we didn't have to wait, I was introduced to a different salesperson, who knew what my priorities were.
Herb Chambers staff worked as a team! No high pressure. They were extremely knowledgeable about the cars, helpful and friendly. The paperwork was seamless, and when we picked up the car, our salesperson took all the time we wanted to explain the car's features and make sure everything was in the car. I hate buying cars, but this crew changed my opinion. If you want to buy a Toyota, go to Herb Chambers!!!
- Ian Lavallee
I had a great experience at the dealership. Carlos was great and the whole staff worked with me. I will coming back to the dealership in the future.
"Nice, honest service"
Great experience compared to Boch. Honest and fair. Very professional, did not overpromise and delivered on what they said they would. Would recommend this team to anyone.
"New Vehicle Purchase"
The team made it easy and a great experience. The process was transparent, fast and met our expectations. I would highly recommend the dealership. Keep up the great service.
"Great overall dealer experience "
- Bryant Hollins
The experience at Herb Chambers Boston buying my 2017 Toyota highlander limited was the best I've ever had. Dealer kept to all agreements, didn't pressure us on up selling or using their financing. Delivered car when promised and answered all of our questions Joshua was great to work with and so was Mark from the Finacing Department. However our entire experience started of with the utmost professionalism from Jaclyn from the Internet pricing. She provided the quote that got us in the door and she made sure the quote was honored, unlike Boch Toyota who did a classic bait and switch when we entered their showroom. We will purchase all new cars from Herb Chambers going froward.