Jacob Burns

Jacob went above and beyond for us. He made the leasing process easier than we could have expected and guided us in the right direction to pick the perfect car for our family. He took t He made the leasing process easier than we could have expected and guided us in the right direction to pick the perfect car for our family. He took the time to walk me through setting up the app, and helped us complete as much of the process from home so it was easeful. Thank you, Jacob! More

Report | Print

Jacob, Luiz, Damir, and Noah were all a pleasure to work with. I was an out of State buyer. They went to the length of even picking me up at the train station when I came into town to buy the car. They han with. I was an out of State buyer. They went to the length of even picking me up at the train station when I came into town to buy the car. They handled all the paperwork for me as well, so no trips to the DMV once I returned home. Most importantly, they are not pushy sales people. Unlike many car dealerships and salespeople who only care about trying to get you in the door so they can then give you the "hard sell", they answered all of my questions and let me lead the process at a pace I was comfortable with. The car was impeccably detailed when I ahowed up to sign the paperwork and take delivery. I would highly recommend this dealership and their team! More

Report | Print

Jacob and Volvo Silver Spring provided the best car buying experience that I’ve ever had. The process was quick, easy, and they answered all of my questions along the way. I would definitely come back. buying experience that I’ve ever had. The process was quick, easy, and they answered all of my questions along the way. I would definitely come back. More

Report | Print

Jacob and Eric are consummate professionals. They made the process of buying my Volvo smooth and low-key. This dealership is number one in my book, as is the staff. I look forward to working wi They made the process of buying my Volvo smooth and low-key. This dealership is number one in my book, as is the staff. I look forward to working with Volvo of Silver Spring for all my Volvo servicing. More

Report | Print

Jacob is very professional and committed to customer satisfaction. We look forward to working with him on further purchases. satisfaction. We look forward to working with him on further purchases. More

Report | Print

Great experience! Jacob and the entire Volvo Cars Silver Spring team did a fantastic job showing us all of our options and helping us pick out our next Volvo. Every Jacob and the entire Volvo Cars Silver Spring team did a fantastic job showing us all of our options and helping us pick out our next Volvo. Every single person was professional, made us comfortable, and gave us a great buying experience. Don’t go anywhere else, 100% recommend More

Report | Print

My friend called Jacob after going on google to search for a red Acura MDX. After arriving to the Volvo dealership, we were greeted with a smile and offered some coffee or water. Which was a breath of fre for a red Acura MDX. After arriving to the Volvo dealership, we were greeted with a smile and offered some coffee or water. Which was a breath of fresh air after visiting 5 other dealerships who only wanted a sale upon which I had appointments. Jacob and Damir were the kindest salesmen we met that day. They listened to all my concerns and made sure that I got a great deal on my car. I would definitely come back if I ever need another one. More

Report | Print

Easy to communicate with & not pushy. Jacob read my buyer intent signals very well. Easy transaction & I will be recommending him to friends. Jacob read my buyer intent signals very well. Easy transaction & I will be recommending him to friends. More

Report | Print

Jacob was very good throughout the process which covered about a week. First dealing with my son by phone and online concerning hammering out most of the pricing for the particular car that we wanted. The about a week. First dealing with my son by phone and online concerning hammering out most of the pricing for the particular car that we wanted. Then dealing with me by phone and online working through the next steps in the process. Finally, spending about two hours in person yesterday with my wife and me working through the final aspects of the sale, giving us a "tour" of how the car works, and helping us sync/pair our phones and keys to the electronics in the car. We would recommend him and the dealership to others. Not clear if there will be place on this form, but we also would like to give a shout-out to Damir. Really knows his stuff, and he made the "electronic paperwork" easy. More

Report | Print

My experience with Volvo silver spring was great. Shopping for a car is very stressful but Jacob burn and the rest of the staff made it simple,fast and easy . Thank you. Shopping for a car is very stressful but Jacob burn and the rest of the staff made it simple,fast and easy . Thank you. More

Report | Print