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Joe Machens Capital City Ford
Jefferson City, MO
8,013 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 23, 2026
Excellent customer service.
Only concern was when we received a call about additional work being needed but it was a mix up in customers. However, Wyatt addressed it and clarifi
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by Sut2025
Verified Customer
Verified Customer
February 21, 2026
Very attentive to needs and concerns reqarding
replacement parts. We are following up with Ford Motor Company regarding: TSB 19-2365. This should have been a recall, but that was no error on your
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by Riddledmz
Verified Customer
Verified Customer
Employees Worked With
Service manager and Eric, I believe.
February 21, 2026
Easy to schedule, done super fast and all was good.
I will always keep coming back, excellent service.
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by ZORBIE62
Verified Customer
Verified Customer
Dealership Inventory (369 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Quick Lube
- Shuttle Service
- Television
- Home Delivery
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
