Jacob Lubinski | Page 48

Exceptional Service! From the moment I walked through the door @ Infiniti of Clarendon Hills I received EXCEPTIONAL SERVICE!!! I was greeted by your Super friendly front d From the moment I walked through the door @ Infiniti of Clarendon Hills I received EXCEPTIONAL SERVICE!!! I was greeted by your Super friendly front desk clerk with a big cheerful smile! She was Great!! A Big Thank You goes out to Jacob Lubinski for going the extra mile and providing the financing to make my deal work. It was truly a pleasure working with Jacob! His professionalism and customer focus was EXCEPTIONAL! And then there was Adam Fick, he was AWESOME! I loved his spirit! I walked in his office and instantly felt totally comfortable!! Adam I'm looking forward to visiting International Christian Fellowship with the family very soon. Thank you ALL for welcoming me into the Infiniti of Clarendon Hills family! More

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Amazing Experience! This was the best car buying experience I've ever had! Infiniti of Clarendon Hills was a friendly, pressure-free experience. But beyond that, they exc This was the best car buying experience I've ever had! Infiniti of Clarendon Hills was a friendly, pressure-free experience. But beyond that, they exceeded every expectation I had. Dave Arrich went above and beyond. On our way to the dealership, late Wednesday evening, I called to verify that the used car I was looking for was still available. Not only did Dave check their inventory sheet, he walked out to the lot to see the car with his own eyes. I couldn't complete the deal that night. I forgot the checkbook at home. During the day Thursday, Dave spent an hour and a half at the Honda of Lisle service center to insure that I received an second programmed key, this was at no extra cost to me. While there, he picked up an owner's manual and a set of floor mats. When we arrived at the dealership Thursday night, the paperwork was ready and waiting for us. It literally took us less than 10 minutes to sign the paperwork and be in the car. Absolutely an amazing experience. Our next car will be an Infiniti! Can't wait to go back! More

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Purchase of used car I had in mind buying a used Infinity G37X, Went online, got quick respond from Gary Muller. Came to visit and Adam Fick was the one who went through I had in mind buying a used Infinity G37X, Went online, got quick respond from Gary Muller. Came to visit and Adam Fick was the one who went through the process of picking the right car for me, He was professional and with very nice and positive attitude. The final moment was with finance person Jacob Lubinski who made things happen for me. After two hours I was out with my new car after Adam gave me all the information of how to use what. Great team excellent service! I will recommend friends and family who wish to buy a car to stop by for business. More

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Have been an Infiniti customer for many years. One of the biggest reasons is because of Mike Harlow in service. My lease was coming due and met a salesman named Bob Polanek. He showed me the new Infiniti JX biggest reasons is because of Mike Harlow in service. My lease was coming due and met a salesman named Bob Polanek. He showed me the new Infiniti JX model. One day I was getting my QX serviced and he arranged for me to take a JX to drive for the day. I ended up purchasing the new JX today and dealing with Bob Polanek was great. He was never pushy and was very patient with me. More

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My overall experience was great from the moment I hit the lot. Robert P. greeted me with a warm and friendly smile and from that moment on, I knew I had selected the right dealership. The entire staff was lot. Robert P. greeted me with a warm and friendly smile and from that moment on, I knew I had selected the right dealership. The entire staff was very proessional and helpful during my buying process. Never once did I feel pressured or coerced into any aspect of the deal. They went the extra mile for me and for that I am ever thankful. I would definitely recommend Infiniti of Clarendon Hills to anyone interested in purchasing a new or used car. ~ L. Young More

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I bought a Pre-owned BMW X5 and Joe Calabrese helped me all the way and made my purchase experience one of the best. From making my first call to him to securing the vehicle was all done within 24 hours. H all the way and made my purchase experience one of the best. From making my first call to him to securing the vehicle was all done within 24 hours. He listened to my every need and made sure I am satisfied from all aspects. I will be contacting him for my next vehicle QX56. More

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Great team to work with, they all worked hard to make our buying experience one to tell all our friends about.Joe was very friendly an upbeat, Peter came through and delivered a great deal, Jake was very inf buying experience one to tell all our friends about.Joe was very friendly an upbeat, Peter came through and delivered a great deal, Jake was very informative and helpful, last but not least Assad completed the overall great experience with patience and professionalism. Thank you guys! I'LL BE BACK! Dan P. More

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I recently bought a used 2012 Jeep from Jacob and Brian. I enjoyed working with them as they were friendly, respectful, and answered all of my questions. I enjoyed working with them as they were friendly, respectful, and answered all of my questions. More

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Pros: Outstanding. Excellent. Top notch. Worth the extra drive from the Lake County. Cons: I challenge you to go there and find one. Eric, the Sales Manager (didn’t catch his name), Jacob, and Assad wen drive from the Lake County. Cons: I challenge you to go there and find one. Eric, the Sales Manager (didn’t catch his name), Jacob, and Assad went above and beyond to make me feel truly special. This was the best experience ever I’ve had at a car dealership by far. Eric pulled the used cars I was interested in inside so that we could look at them in the warm indoors. Earlier that day (Mar 1), I drove from OH and was having a “long” day overall. I have to say that I wasn’t on my best behavior that evening yet Eric never lost his cool and was very courteous and helpful. When it was looking like the closing time was coming up, Eric and the Sales Manager offered that I take the car home for a day to see how I like it and discuss with my wife. I actually ended up buying the car that same night (they stayed open until 10PM for me) so I didn’t take them up on their offer but the gesture was appreciated nonetheless. They were so upfront with me price wise that the “negotiations” were minimal and stressless. They got me out of there in record time. Jacob made the financing portion of the process as seamless as I’ve ever seen. The extended warranty package I purchased was reasonably priced and made sense, I’m glad I bought it. Assad did a great job delivering the vehicle. He also helped me select some reasonably priced accessories. Eric in Parts was nothing but helpful when I managed to forget the wiper blades I just bought a few days later. By the way, the blades were half the price compared to a dealer in Lake County. I do not want to mention names, but will say that this dealer is head and shoulders above the other guys in the Chicago area. They secure great talent and motivate them to take care of the customer. I will recommend the Infiniti of Clarendon Hills to everyone I know. Keep up the good work! More

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When I first entered into the dealership, I was greeted by the receptionist who then introduced me to Jeff Walker. My first interaction was with Jeff was extremely positive. He asked the right questions by the receptionist who then introduced me to Jeff Walker. My first interaction was with Jeff was extremely positive. He asked the right questions and got me to look at the right car that met my needs. It was the M. I then test drove it. After that, Jeff was extremely supportive of my decision making process, he built further credibility of the Infiniti value and brand. The pricing negotiation was fair and balanced. The final purchase process with Jacob and delivery with Assad was flawless. Overall, I give the dealer experience an A+. More

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