Jacob McMillen
Jacob McMillen at Randy Marion Subaru

Jacob McMillen | Page 12

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
168 Reviews
4.9

168 Reviews

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168 Reviews of Jacob McMillen

June 15, 2025

Dealership Rating
Employee Rating

We always have a great experience here! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! More

by AUBREYGRACE1142
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 07, 2025

Dealership Rating
Employee Rating

The staff is very friendly and truly care for their customers. The service department went above and beyond and always had a friendly approach. More

by DANIELLE.GRAMM18
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe (technician)

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

June 02, 2025

Dealership Rating
Employee Rating

Everyone was exceptionally nice, however even though I bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashvil More

by mmochrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 02, 2025

Dealership Rating
Employee Rating

They were attentive, took time to help me figure out my problem and got me in a car to use while they took car of mine. I will come back here for all my Subaru needs. More

by swinchell712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 01, 2025

Dealership Rating
Employee Rating

Thank you for working me in and resolving my car problem so quickly on a Saturday morning. Jacob was so easy to work with. Thanks again. More

by STEPH_37117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 01, 2025

Dealership Rating
Employee Rating

Was kept informed with no pressure to buy products. Will come back for service when necessary. More

by KHEAGLE58
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 27, 2025

Dealership Rating
Employee Rating

I could go to the dealership near my house but prefer to go to Randy Marion. The service is fast and the people are great. Thank you! More

by marie_woolum
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 23, 2025

Dealership Rating
Employee Rating

Service was done promptly and 100% to my satisfaction. Jacob did a great job, and even though it's a 100 mike round trip for me, based on this experience, I'll continue to make the trip for my service app More

by bcm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 23, 2025

Dealership Rating
Employee Rating

Proficient, amiable, staff. Swift service. Honest feedback. Thanks for all the effective help, you all. More

by dorothyknosby
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 18, 2025

Dealership Rating
Employee Rating

My experience was with the car Service Center. It was excellent. From start to finish all was 1st rate Service. The waiting room area was clean and modern. More

by rsl.consultant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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