Jacob McMillen
Jacob McMillen at Randy Marion Subaru

Jacob McMillen | Page 16

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
173 Reviews
4.9

173 Reviews

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173 Reviews of Jacob McMillen

February 28, 2025

Dealership Rating
Employee Rating

Always a great experience with excellent communication and superb customer service - highly recommend! Five stars More

by UF_ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness

Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

February 26, 2025

Dealership Rating
Employee Rating

Jess gave excellent service, staff was professional, waiting room was comfortable and well laid out to comfortably accommodate a lot of people. Great service! More

by cedlad7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Randy Marion Subaru!

February 24, 2025

Dealership Rating
Employee Rating

Great customer service, very pleased with their attention and kindness. 100% recommended for every body More

by SARAIGALAVIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 23, 2025

Dealership Rating
Employee Rating

From scheduling the service on my vehicle, to quick drop off and turn around on its service being complete, then for a currier service to drop my car off to my home, our experience with Randy Marion Subaru More

by SHELBY.AGACNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos , Anthony Abbata

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 21, 2025

Dealership Rating
Employee Rating

They did a great job job as always our favorite dealership our go to for all our services More

by badkins3619
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 16, 2025

Dealership Rating
Employee Rating

They got my car in for repair within 24 hours, diagnosed the problem quickly, gave me a great loaner car and had the repair done same day. Everyone is kind and knowledgable, very friendly. More

by michellebe59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 15, 2025

Dealership Rating
Employee Rating

Fast service and courteous employees. Best dealership ever! I am a customer for life. I recommend it to everyone. More

by CHUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 13, 2025

Dealership Rating
Employee Rating

Very good service. Friendly, helpful, and quick. Very hospitable as well, enjoyed my time waiting. More

by rafidegenero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2025

Dealership Rating
Employee Rating

Everyone in the service department were very helpful and kind, thankful for them taking care of my Forester. More

by cbbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 07, 2025

Dealership Rating
Employee Rating

Made the entire process simple and easy - not pushy at all, considerate of our needs and helped us feel secure in our decision! More

by AcZo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Spruill

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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