Jacob McMillen
Jacob McMillen at Randy Marion Subaru

Jacob McMillen | Page 16

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
168 Reviews
4.9

168 Reviews

Write a Review

168 Reviews of Jacob McMillen

February 16, 2025

Dealership Rating
Employee Rating

They got my car in for repair within 24 hours, diagnosed the problem quickly, gave me a great loaner car and had the repair done same day. Everyone is kind and knowledgable, very friendly. More

by michellebe59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 15, 2025

Dealership Rating
Employee Rating

Fast service and courteous employees. Best dealership ever! I am a customer for life. I recommend it to everyone. More

by CHUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 13, 2025

Dealership Rating
Employee Rating

Very good service. Friendly, helpful, and quick. Very hospitable as well, enjoyed my time waiting. More

by rafidegenero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2025

Dealership Rating
Employee Rating

Everyone in the service department were very helpful and kind, thankful for them taking care of my Forester. More

by cbbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 07, 2025

Dealership Rating
Employee Rating

Made the entire process simple and easy - not pushy at all, considerate of our needs and helped us feel secure in our decision! More

by AcZo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Spruill

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 05, 2025

Dealership Rating
Employee Rating

New to NC and Randy Marion Subaru. Great Service and friendly staff, but I miss the car wash service. Apparently, they are low on staff and it’s about an hour and a half wait if you More

by CINDY.FIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 05, 2025

Dealership Rating
Employee Rating

I always get the absolute best service. I would recommend to everyone. Always courteous, and gave me a loaner vehicle while my car was being repaired. Jacob was top notch!! I’ve always been More

by makeupastar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 03, 2025

Dealership Rating
Employee Rating

If I could give 10 stars, I would! Friendly & courteous staff; excellent communication, especially with help prioritizing service needs. We've been coming here for 12 years - and hav More

by UF_ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 02, 2025

Dealership Rating
Employee Rating

Easy to schedule service, fast and efficient service, and friendly staff. I liked the video of the inspection and the thorough inspection process. More

by MARCIA_SHERIDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 31, 2025

Dealership Rating
Employee Rating

Quick service. Resolution to charges for maintenance. Knowledgeable about what is needed for auto. Friendly More

by dphillips0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

...
16

Dealership Inventory (232 Vehicles)

used 2025 Subaru Outback car, priced at $30,475
2025 Subaru Outback
used
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $31,530
2026 Subaru Crosstrek
new
Lithium Red Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $42,713
2026 Subaru Outback
new
Deep Emerald Green exterior
CVT
All-wheel Drive
used 2025 Subaru Outback car, priced at $32,085
2025 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Ascent car, priced at $47,805
2026 Subaru Ascent
new
Crimson Red Pearl exterior
CVT
All-wheel Drive
new 2026 Subaru Forester car, priced at $40,112
2026 Subaru Forester
new
Ice Silver Metallic exterior
CVT
All-wheel Drive