Jacob McMillen
Jacob McMillen at Randy Marion Subaru

Jacob McMillen | Page 16

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
166 Reviews
4.9

166 Reviews

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166 Reviews of Jacob McMillen

February 13, 2025

Dealership Rating
Employee Rating

Very good service. Friendly, helpful, and quick. Very hospitable as well, enjoyed my time waiting. More

by rafidegenero
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 12, 2025

Dealership Rating
Employee Rating

Everyone in the service department were very helpful and kind, thankful for them taking care of my Forester. More

by cbbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 07, 2025

Dealership Rating
Employee Rating

Made the entire process simple and easy - not pushy at all, considerate of our needs and helped us feel secure in our decision! More

by AcZo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Spruill

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 05, 2025

Dealership Rating
Employee Rating

New to NC and Randy Marion Subaru. Great Service and friendly staff, but I miss the car wash service. Apparently, they are low on staff and it’s about an hour and a half wait if you More

by CINDY.FIELDS
Service Price Transparency
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Recommend Dealer
Yes

February 05, 2025

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I always get the absolute best service. I would recommend to everyone. Always courteous, and gave me a loaner vehicle while my car was being repaired. Jacob was top notch!! I’ve always been More

by makeupastar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 03, 2025

Dealership Rating
Employee Rating

If I could give 10 stars, I would! Friendly & courteous staff; excellent communication, especially with help prioritizing service needs. We've been coming here for 12 years - and hav More

by UF_ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 02, 2025

Dealership Rating
Employee Rating

Easy to schedule service, fast and efficient service, and friendly staff. I liked the video of the inspection and the thorough inspection process. More

by MARCIA_SHERIDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 31, 2025

Dealership Rating
Employee Rating

Quick service. Resolution to charges for maintenance. Knowledgeable about what is needed for auto. Friendly More

by dphillips0731
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

January 25, 2025

Dealership Rating
Employee Rating

The service center folks are always kind and helpful. They explain things in a way I understand. Prices are good and work is excellent. More

by PINKYLEA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 23, 2025

Dealership Rating
Employee Rating

Excellent customer service, providing to and from transport. Great communication on all ends. Friendly drivers and clean waiting room More

by JOEL64
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jessica Matos , Bob Myers

Dec 08, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

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