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Jacob Povlich
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Jacob Povlich | Page 10
Service Advisor, Assistant service manager & Dispatcher
Russ Darrow Kia of Waukesha
2141 East Moreland Boulevard
Waukesha, WI 53186
146 Reviews
Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
14 yrs, 4 mos
Specialties & Trainings
Professional Elite service advisor status for Kia and Nissan
146 Reviews
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146 Reviews of Jacob Povlich
August 30, 2019
Very friendly and helpful The sales man was very polite and informative my service was quickly taken care of will definitely go back again when I need an oil change The sales man was very polite and informative my service was quickly taken care of will definitely go back again when I need an oil change More
by Kc8kf01
Helpful 
August 12, 2019
Long service! It took an hour and a half to do just a basic oil change, which is awfully long, especially when I had an appointment. The service was good though! It took an hour and a half to do just a basic oil change, which is awfully long, especially when I had an appointment. The service was good though! More
by Beckysmies
August 07, 2019
Always good service here Went in for an oil change. I like their waiting room compared to other places. Was able to speak with a salesperson about my end of lease options. Went in for an oil change. I like their waiting room compared to other places. Was able to speak with a salesperson about my end of lease options. More
by Russ Darrow review
Other Employees Tagged: Wally Thom
July 24, 2019
They never let me down! Staff members are courteous and efficient. My sales associate, Rebecca (Boczkowski) Probert, was amazing. She didn't push me, but she guided me base Staff members are courteous and efficient. My sales associate, Rebecca (Boczkowski) Probert, was amazing. She didn't push me, but she guided me based on what I told her I wanted in a vehicle. This is my second vehicle from Russ Darrow Kia in Waukesha and I could not be happier. More
by Lori1car
Other Employees Tagged: Rebecca Boczkowski, Desmond Waheed
July 18, 2019
Honesty Is The Best Policy Jacob the service manager blew me away with his honesty. He guaranteed that I will be back. I have had horrible luck finding honest, quality auto re Jacob the service manager blew me away with his honesty. He guaranteed that I will be back. I have had horrible luck finding honest, quality auto repair shops in Waukesha, so having somewhere to go that I can get an honest evaluation is priceless. Thank you! More
by RobinKia
July 15, 2019
Great experience I was immediately helped, they made sure I had a shuttle, called when my car was ready, very friendly. Great place, I've been helped quickly each time I was immediately helped, they made sure I had a shuttle, called when my car was ready, very friendly. Great place, I've been helped quickly each time I've been here. More
by court10283
Other Employees Tagged: Jonathan Taylor, Desmond Waheed
June 25, 2019
Wally rocks Wally is a great salesman-professional and transparent. He responds honestly to questions. If. He does not know the answer- he will find out and get b Wally is a great salesman-professional and transparent. He responds honestly to questions. If. He does not know the answer- he will find out and get back to you. He does not apply pressure. He gives you time to think and process your decision. Jacob provided me with outstanding service and went the extra mile for me as well. More
by Woohoo
Other Employees Tagged: Wally Thom, Brandon McGahee
June 13, 2019
Sorento service June 5, 19 Excellent and attentive. All work done in a timely manner. Pricing on 30 000 service package too high in my opinion. No additional discounts offered, Excellent and attentive. All work done in a timely manner. Pricing on 30 000 service package too high in my opinion. No additional discounts offered, just to break it up into manageable chunks. My Lexus service never that expensive.. More
by Pjskia
June 04, 2019
Friendly, open and straight forward When buying a car from any group do your research, pick out a few cars, new or used, check them out and know what the market expectation is (price, wa When buying a car from any group do your research, pick out a few cars, new or used, check them out and know what the market expectation is (price, warranty, etc) I called in and found the vehicle I was interested in and they matched the price and had it delivered from another dealership in the Darrow group the same day, on top of it being a weekend, we were able to drive the car home that same evening within hours of first calling. I would personally say that the experience and customer service are just a few reasons we have had return visits, and even transferred vehicles for purchase to this group. Wally is an experienced associate, and pays great attention to detail. Brandon is one of the nicest managers I have worked with. It is always a pleasure working with this team. I also want to give a shout out to Jacob, who works in the service Department. He is possibly one of the best adviser's I have worked with in the KIA family. More
by Jspire
Other Employees Tagged: Wally Thom, Brandon McGahee
May 30, 2019
Good service This dealership was prompt, courteous, informed me of everything I needed to know, and got me out the door quicker than I expected. The only complain This dealership was prompt, courteous, informed me of everything I needed to know, and got me out the door quicker than I expected. The only complaint I would have is that this review insist that I have to use at least 25 words or more. Totally a needed for such good service. More
by Peter
