Jacob Povlich | Page 11
Service Advisor, Assistant service manager & Dispatcher
Russ Darrow Kia of Waukesha
2141 East Moreland Boulevard
Waukesha, WI 53186
Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.
Read moreDealership Experience
9 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
Specialties & Trainings
Professional Elite service advisor status for Kia and Nissan
146 Reviews
Write a Review146 Reviews of Jacob Povlich
May 27, 2019
Wonderful Jonathan was efficient, polite, knew his job well and had the car ready at appropriate time. Went above and beyond his job and helped me with my car Jonathan was efficient, polite, knew his job well and had the car ready at appropriate time. Went above and beyond his job and helped me with my car and phone to reset it. Love Dennis and Brandon-they make me feel like family. More
Other Employees Tagged: Dennis Cardinal, Brandon McGahee , Jonathan Taylor, Desmond Waheed
May 18, 2019
Good experience Timely, efficient, knowledgeable, friendly. Waited in seating area took 90 mins to change oil, rotate tires, check breaks. Convenient location, good s Timely, efficient, knowledgeable, friendly. Waited in seating area took 90 mins to change oil, rotate tires, check breaks. Convenient location, good service, and free car wash. Easy to communicate with staff. Will go back to service my vehicle. More
Other Employees Tagged: Jessica Zurn
April 19, 2019
Friendly staff The service folks are always helpful friendly and efficient at getting you back to where you need to be. I like being able to drop the car off and ge The service folks are always helpful friendly and efficient at getting you back to where you need to be. I like being able to drop the car off and get a lift back to continue my day. More
Other Employees Tagged: Desmond Waheed
April 14, 2019
Service My oil change was done in a timely, courteous and timely manner. I would highly recommend RUSS DARROW KIA service center. It was a pleasant experience My oil change was done in a timely, courteous and timely manner. I would highly recommend RUSS DARROW KIA service center. It was a pleasant experience. More
April 13, 2019
Service Expectations Met The service was as expected with professional and in a timely manner. Provide feedback that gave us options if additional service was needed and wante The service was as expected with professional and in a timely manner. Provide feedback that gave us options if additional service was needed and wanted. Felt that the information was honest and accurate. More
March 31, 2019
Recall work. Team member was able to respond to all my questions. Polite and courteous. Overall it was a good experience. Asked to perform cabin filter check but t Team member was able to respond to all my questions. Polite and courteous. Overall it was a good experience. Asked to perform cabin filter check but this was something I was able to do and didn’t prior to get the business. Thanks More
February 22, 2019
Service repair of my brakes Your customer service was the best very nice and courteous and did everything in a timely manner. Keep up the great service I would highly recommend Your customer service was the best very nice and courteous and did everything in a timely manner. Keep up the great service I would highly recommend this dealership. More
February 16, 2019
Just what I wanted Only two souls in the state that I wanted and they got it. Very happy with their customer service. Give them your business! Great selection of vehicle Only two souls in the state that I wanted and they got it. Very happy with their customer service. Give them your business! Great selection of vehicles. More
Other Employees Tagged: Brandon McGahee , Ken Teramura, Desmond Waheed, Greg Wargo
February 08, 2019
Always friendly competent service Every time I come to Russ Darrow whether it’s to buy or get my car serviced I get friendly competent service. They thoroughly explain things to me and Every time I come to Russ Darrow whether it’s to buy or get my car serviced I get friendly competent service. They thoroughly explain things to me and they take care of even the minor things. Plus I like the free car washes that come with it More
January 29, 2019
Vehicle service Worked with Jacob in the service department. He kept my dad and I informed with calling and constant updates about my vehicle, and he answered any que Worked with Jacob in the service department. He kept my dad and I informed with calling and constant updates about my vehicle, and he answered any questions we had quickly. More