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Jacob Ranjel

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Jacob Ranjel

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Jacob Ranjel | Page 3

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8

233 Reviews

Overview Reviews (233) Inventory (231)

4.8

233 Reviews

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233 Reviews of Jacob Ranjel

March 18, 2024

Dealership Rating

Employee Rating

While this was a needed service, the time it took was too long for an oil change. long for an oil change. More

by akbourland

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 19, 2024 -

Oklahoma City Volkswagen responded

Thank you for the review. We regret any inconvenience or frustration that occurred during your visit and hope we have the opportunity to provide you with a more efficient experience in the future. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our Customer Service Support Team at wecare@okcvw.com. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

March 15, 2024

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Employee Rating

Top customer experience at okc vw as usual. They always do good work and are efficient. They always do good work and are efficient. More

by aalbiek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Helpful 0

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Mar 18, 2024 -

Oklahoma City Volkswagen responded

Hi, A Albiek! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 14, 2024

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Employee Rating

Everyone in the service department is very helpful and accommodatating. b b b b b accommodatating. b b b b b More

by mopar1268

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Helpful 0

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Mar 14, 2024 -

Oklahoma City Volkswagen responded

Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 13, 2024

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Employee Rating

Jacob was very nice and helpful. The service was fast too while I waited. My Atlas was nicely washed and cleaned before returning it to me. The service was fast too while I waited. My Atlas was nicely washed and cleaned before returning it to me. More

by richardcogden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 13, 2024 -

Oklahoma City Volkswagen responded

Hi Richard! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 06, 2024

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Employee Rating

Great customer service. I appreciate the customer service and staff are polite and helpful. Thank you I appreciate the customer service and staff are polite and helpful. Thank you More

by montoya_williams

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Helpful 0

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Mar 07, 2024 -

Oklahoma City Volkswagen responded

Hi Montoya! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW SERVICE Team! Our OKC VW team appreciates your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

March 01, 2024

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Employee Rating

The whole team puts the customer first. I will refer my friends to check them out. I will refer my friends to check them out. More

by paulbeaton99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Noonan , Ruben

Helpful 0

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Mar 01, 2024 -

Oklahoma City Volkswagen responded

Paul, Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 24, 2024

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Employee Rating

Fantastic service! Rocky Padilla and Service Manager Brian Smith make the service experience surperb. Extraordinary Service Department and by far the best Service Manag Rocky Padilla and Service Manager Brian Smith make the service experience surperb. Extraordinary Service Department and by far the best Service Manager this dealership has had! More

by Klaudi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Helpful 0

Report | Print

Feb 26, 2024 -

Oklahoma City Volkswagen responded

Klaudi, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 24, 2024

Dealership Rating

Employee Rating

Rocky was super friendly and handled my 20k maintenance service quickly and efficiently. Would absolutely recommend this dealership. service quickly and efficiently. Would absolutely recommend this dealership. More

by Jordan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Smith, Rocky Padilla

Helpful 0

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Feb 26, 2024 -

Oklahoma City Volkswagen responded

Jordan, Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 19, 2024

Dealership Rating

Employee Rating

Jacob is really great, very attentive and considerate, communicates well and is always very friendly. communicates well and is always very friendly. More

by SCOTTYO1717

Verified Customer

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 20, 2024 -

Oklahoma City Volkswagen responded

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're delighted to know that Jacob's attentive and friendly service made a positive impact on your experience at Oklahoma City Volkswagen. Thanks for the great review! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

February 18, 2024

Dealership Rating

Employee Rating

Unable to rate service (car was not repairable). Diagnostics took around two weeks, although I dropped off my car without scheduling an appointment first. Terrible communication, had to reach out pe Diagnostics took around two weeks, although I dropped off my car without scheduling an appointment first. Terrible communication, had to reach out personally to receive any updates. Jacob was kind in helping me find a loaner. The only time the dealership contacted me was to inquire about when I was planning to bring the loaner back. More

by lmrosignoli

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Helpful 1

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Feb 19, 2024 -

Oklahoma City Volkswagen responded

It's disappointing to hear about your experience. We aim for efficient service and clear communication, so it's disappointing that we may have fallen short in these areas during your visit. Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our Customer Service Support Team at wecare@okcvw.com. "Servicing You and Nothing Else!" Your Team at Oklahoma City Volkswagen

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Jacob Ranjel | Page 3

Service Advisor

Oklahoma City Volkswagen

233 Reviews of Jacob Ranjel

Dealership Inventory (231 Vehicles)

Had a great experience?Spread the word.

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Spread the word.