Jacob Ranjel
Jacob Ranjel at Oklahoma City Volkswagen

Jacob Ranjel | Page 3

Service Advisor

Oklahoma City Volkswagen

4710 NW 39th St
Oklahoma City, OK 73122

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4.8
267 Reviews
4.8

267 Reviews

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267 Reviews of Jacob Ranjel

June 18, 2024

Dealership Rating
Employee Rating

Muy amables y excelente servicio de chico rocky Buena atención y el carro en las mejores condiciones previendo a futuro para evitar accidentes y descomposturas More

by colozo45
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Brian Smith

Jun 19, 2024

Oklahoma City Volkswagen responded

¡Muchas gracias por sus amables palabras! Nos alegra saber que Rocky le brindó un excelente servicio y atención. En Oklahoma City Volkswagen, nos esforzamos por mantener su coche en las mejores condiciones posibles para prevenir accidentes y descomposturas. ¡Esperamos seguir sirviéndole en el futuro!

June 13, 2024

Dealership Rating
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Jacob’s customer service skills are outstanding. He was patient and attentive with myself and other clients he was interacting with. More

by sharon.reddington
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 13, 2024

Oklahoma City Volkswagen responded

Thank you for your wonderful feedback! We're thrilled to hear that Jacob provided you with outstanding customer service. His patience and attentiveness are qualities we highly value, and it's great to know he made a positive impact on your experience. We'll be sure to pass along your compliments to him. We look forward to serving you again soon! Servicing You and Nothing Else! OKC Volkswagen Service Team

June 13, 2024

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The service was the best always letting me know the updates with my vehicle while in service and after. Thank you. More

by CLAUDIA_GALINDO37
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Brian Smith

Jun 13, 2024

Oklahoma City Volkswagen responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our service team and that you appreciated the updates on your vehicle. Keeping our customers informed is a top priority for us. We look forward to serving you again in the future. Safe travels! Servicing You and Nothing Else! OKC Volkswagen Service Team

June 06, 2024

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Employee Rating

Check engine light came on twice after service regarding fuel fumes, had fuel filter replaced and fuel item put in tank, air filter not screwed on made rattling nose. Returned twice still not fixed. More

by annavogel27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Manual

Jul 08, 2024

Oklahoma City Volkswagen responded

We are sorry to hear about your experience at OKC VW Service. It sounds like there were some issues with the service provided. It's essential to ensure that all concerns are addressed properly and that the service meets your expectations. I would recommend reaching out to the service center again to see if they can rectify the situation and provide a satisfactory solution for you. Servicing you and Nothing Else! Your team at OKC VW Service

June 06, 2024

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Employee Rating

Their services was very professional they explained everything very clearly and the service rep responded to every questions More

by jaylau003
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 06, 2024

Oklahoma City Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that you found our services very professional and that everything was explained clearly. Our service reps at Oklahoma City Volkswagen take pride in responding to all questions thoroughly. If you need anything else, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Oklahoma City Volkswagen Service! Servicing You and Nothing Else! Your team at OKCVW.com

June 06, 2024

Dealership Rating
Employee Rating

Service was fast and the staff was very friendly, especially the tech I dealt with. More

by duden21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith

Jun 06, 2024

Oklahoma City Volkswagen responded

Thank you for the fantastic review! We're delighted to hear that you experienced fast service and found our staff, incredibly the tech you dealt with, very friendly. At Oklahoma City Volkswagen, we strive to provide efficient and friendly service to all our customers. If you need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Servicing You and Nothing Else! Your Volkswagen Service Team

June 05, 2024

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Employee Rating

They kept me informed and made my repairs very easy. They're always on top of things. More

by ROCKYMOUNTAIN10
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Brian Smith

Jun 05, 2024

Oklahoma City Volkswagen responded

Thank you for taking the time to share your positive experience with our service department at OKC VW. We're thrilled to hear that our team kept you informed and made your repairs easy. We prioritize being on top of things and ensuring a smooth process for our customers, and we greatly appreciate your feedback. We look forward to serving you again in the future! Servicing You and Nothing Else! OKC VW Service Department

June 01, 2024

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Employee Rating

Nothing to improve- professional and personable all in one. Considerate of my needs for time. More

by nansol
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Brian Smith

Jun 03, 2024

Oklahoma City Volkswagen responded

Thank you for your wonderful feedback! We're thrilled to know that you found our service both professional and personable, and that we were able to accommodate your time needs. If there's anything else we can do for you in the future, please let us know. Thanks for choosing Volkswagen Oklahoma City! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

May 28, 2024

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Employee Rating

Thank you very much for taking such great care of my car. It means a lot to me. More

by j.mcdaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Padilla , Brian Smith

May 30, 2024

Oklahoma City Volkswagen responded

You're very welcome! We're glad you are pleased with the care we provided for your car. It means a lot to us to know we could help. If you need anything else in the future, please don't hesitate to reach out. Thank you for choosing Volkswagen Oklahoma City! Servicing You and Nothing Else! Your team at Oklahoma City Volkswagen

May 28, 2024

Dealership Rating
Employee Rating

Dealership and associates were great to work with. I would highly recommend Volkswagon Oklahoma City. More

by santafecpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Oklahoma City Volkswagen responded

Thank you for your kind words! We're delighted you had a great experience with our dealership and associates at Volkswagen Oklahoma City. Your high recommendation is truly appreciated. If you ever need any further assistance, feel free to reach out. Enjoy your new car! Servicing You and Nothing Else! Your team at OKCVW

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