The only surprise was Cash ONLY.
The staff is easy to work with the customer.
The staff is easy to work with the customer.
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by dlhaggard14
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2024 -
Oklahoma City Volkswagen responded
Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and hopes to serve you again in the future!
Servicing You, and Nothing else!
Your Team at Oklahoma City Volkswagen
Provided good communication about what my car needed and
the time it would take. Never had a bad experience!
the time it would take. Never had a bad experience!
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by krwhise
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2024 -
Oklahoma City Volkswagen responded
Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your experiences with our OKCVW Service Team and we look forward to seeing you again next time!
Servicing You, and Nothing else!
Your Team at Oklahoma City Volkswagen
Clean, nice and friendly service.
Took about an hour and half for the inspection plus new key programming.
Took about an hour and half for the inspection plus new key programming.
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by daxljones
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2024 -
Oklahoma City Volkswagen responded
Hi Daxljones!
Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team!
Servicing You, and Nothing else!
Your Team at Oklahoma City Volkswagen
Never had a problem with services, excellent in getting
the job done! Highly recommended to anyone interested in purchasing a vehicle. Love this dealership!
the job done! Highly recommended to anyone interested in purchasing a vehicle. Love this dealership!
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by cynthiacha699
Verified Customer
Verified Customer
Service Price Transparency
Feb 07, 2024 -
Oklahoma City Volkswagen responded
Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team and we look forward to serving you again next time!
Servicing You, and Nothing else!
Your Team at Oklahoma City Volkswagen
For what was done, I give 5 stars.
As my 1st new car, fresh off the showroom floor, I anticipated being treated like a new car customer, being that I have sold new cars myself. Came in
As my 1st new car, fresh off the showroom floor, I anticipated being treated like a new car customer, being that I have sold new cars myself. Came in for my first oil change and there was snow on the ground, cold outside. I asked for a car to go grab a bite while I wait and I was told I could just walk to a nearby place. I have been having issues with remote start, I brought that up at the time and no resolution other than showing me they know how to use the feature. Also, a cabin light has not been working for a couple months and to be a new car, VERY DISAPPOINTING. But the kicker is you want to keep my vehicle for 4-5 days and never mentioned a loaner for me. I AM NOT IMPRESSED YET... WHEN DO I GET TO FEEL LIKE I PURCHASED A BRAND NEW VEHICLE OFF THE SHOWROOM FLOOR? My boy Mario has been wonderful and I am sure if I would've mentioned this stuff to Brian (in service), he would've got me right. I wanted to give who was helping me a chance to get it right the 1st service visit.
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by Smitty
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2024 -
Oklahoma City Volkswagen responded
We appreciate your feedback and apologize for any inconvenience you've experienced. We're glad to know that Mario has been helpful, but we understand there are areas where we can improve our service. Rest assured, making sure every customer feels valued is a top priority at Oklahoma City Volkswagen and we encourage you to reach out directly so that we can address these concerns in greater detail.
Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! Please contact our Customer Service Support Team at wecare@okcvw.com.
"Servicing You and Nothing Else!"
Your Team at Oklahoma City Volkswagen
Loved they washed my car.
Friendly service. Clean clean clean service department. Will be back.
Friendly service. Clean clean clean service department. Will be back.
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by shawn89
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2024 -
Oklahoma City Volkswagen responded
Shawn, your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Safe travels!
Servicing You, and Nothing else!
Your Team at Oklahoma City Volkswagen
Wonderful staff, very friendly, answered all my
questions, got my car serviced quickly! Wonderful team here at okc Vw!
questions, got my car serviced quickly! Wonderful team here at okc Vw!
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by alexisnschutz
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2024 -
Oklahoma City Volkswagen responded
Alex, your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team!
Servicing You, and Nothing else!
Your Team at Oklahoma City Volkswagen
Good to work with on scheduling.
Will continue to do business with them. Give them a try.
Will continue to do business with them. Give them a try.
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by jody.teeter
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Oklahoma City Volkswagen responded
Jody, your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback and looks forward to serving you again in the future!
Servicing You, and Nothing else!
Your Team at Oklahoma City Volkswagen
Took a while to get my car fully inspected and serviced
but other than that was very happy.
but other than that was very happy.
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by a.m.jones0316
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2024 -
Oklahoma City Volkswagen responded
Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Team! Your Advisor and our OKC VW team appreciate your kind feedback!
Servicing You, and Nothing else!
Your Team at Oklahoma City Volkswagen
Quick turnout.
Honest assessment of what was needed at the time. Easy to schedule and convenient. Your tech was busy but didn’t rush me
Honest assessment of what was needed at the time. Easy to schedule and convenient. Your tech was busy but didn’t rush me
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by david.zink
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2024 -
Oklahoma City Volkswagen responded
Hi David! Your Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Service Team! Our OKC VW team appreciates your kind feedback!
Servicing You, and Nothing else!
Your Team at Oklahoma City Volkswagen