I came to INFINITI of Naperville to possibly purchase a 2017 INFINITI GX50 that I found while searching the internet. I hadn't previously spoken to any salesperson, but was introduced to Adam (Murczek) when I arrived. From our first handshake to when I signed the final document, Adam was EXCELLENT.
Adam made sure to go over each step of the process with me and never made me feel pressured to make a purchase. The appraisal of my trade-in went smoothly and then Adam took me on the BEST test drive I have EVER experienced. Adam's philosophy is that his customers need to KNOW the vehicle they are buying, and he did so by introducing me to almost every feature the vehicle came with and also allowing me to test the vehicle's performance as well.
I was VERY pleased with my experience with Adam and would DEFINITELY recommend him as well as INFINITI of Naperville.
"Mike is the consummate professional! Over the years I..."
- Eric S.
Mike is the consummate professional! Over the years I have purchased multiple cars from him and today my new QX80. Mike is honest, personable & truly helps ease the entire process !
I recommend Mike, his team & Infiniti of Naperville ! ⭐️⭐️⭐️⭐️⭐️
It was very refreshing to purchase a new car and have a very good feeling when we left the dealership. I had researched Infinity of Naperville online, as well as our salesman, and it was as advertised. 5 stars all the way! Adam Murczek, our salesman, is a fair, honest, true gentleman, something that has been lacking in the industry for years. Joe Limjuco, our finance person, made us feel at home too. We love our QX50.
Thank you, Adam!
"From start to finish this dealership as a whole is a..."
From start to finish this dealership as a whole is a first class experience! Adam Murczek our sales professional was a no nonsense, straightforward, personable Individual. Garrett Soderlund helped Adam with the process which continued to make our experience seamless. Also during this process there was multiple people at the dealership making sure our 8 and 9 year old boys were kept busy with computer games and had snacks to make the situation that much less stressful. Joseph Limjuco also made the financing process simple. Paperwork went by quickly and the technology of a desktop touchscreen built into the desk was really cool. Jacob Starke the delivery specialist explained the vehicle from front to back to my wife which made learning a new vehicle with lots of options much easier. We would highly recommend this dealership!
We bought a CPO QX50, Adam Murczek was great to work with. He was super helpful in finding, test driving and negotiating. The dealership is very nice and everyone we worked with was very nice.
"Helpful people at the dealership"
I traveled out of state in order to purchase a car at this dealership. I was able to get a great deal and helpful employees who work there. Thanks a lot for your assistance!
"Great dealership, great experience"
This is the third vehicle we've purchased from this same dealership in the last 5 years and our second time working with Adam. I can honestly say all have been exceptional experiences and I would strongly recommend this dealership and enjoy working with everyone on their staff!
"Stress-Free Lease Trade-In "
My first 3 year lease with this dealership went so well that I felt comfortable leasing a new car with them. I live out of state I literally drove 5 hours to work with this Inifini dealership over my local one because my first lease with them was so outstanding. I dealt mostly with Mark Roncone who made the process easy, answered all of my questions, and got me a great lease price on a car that had what I was looking for. Unfortunately Mark could not be there the day I picked up the car, so Dale Morrone and Shane Farrell took over, who were both excellent as well. I also spoke with Joseph Limjuco for financing and Jacob Starke to go over the features of my new car. Overall, I have zero complaints and would recommend this dealership to anyone. I expect that I will be making the drive out to Illinois again when this lease is up in 3 years.
"Very friendly and not pushy"
I did not feel pressured or bothered to make a purchase at this dealership. The waiting room has many great amenities. All of the pricing was clearly explained and I feel I received the best service.
"No stress buying experience"
I have been to more then a few dealerships in my life and I have to say for the first time: IT TRUELY WAS STRESS FREE CAR BUYING PROCESS; no hassle, no games, straight forward and short negotiation.
Adam has an actual knowledge about cars he sells, very professional gentleman. Thank you.