Jacob Weston | Page 21

Perfect oil change Nobody but Weston touches my 2019 Kia Forte lxs cvt. When left to the pros you always know where it goes. Thank you Mr. Thor for your help and assista Nobody but Weston touches my 2019 Kia Forte lxs cvt. When left to the pros you always know where it goes. Thank you Mr. Thor for your help and assistance. More

by chin_yun Verified Customer Verified Customer

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Excellent competent and fast Chris , promptly greeted me and ran towards my car and pulled into the technician stall. Chris has served me for 11 years providing exemplary service Chris , promptly greeted me and ran towards my car and pulled into the technician stall. Chris has served me for 11 years providing exemplary service More

by EDITHDEDAN Verified Customer Verified Customer

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We're Happy! We're happy because the car we were looking at turned out to be what we were looking for and the employees that worked with us made it happen! They we We're happy because the car we were looking at turned out to be what we were looking for and the employees that worked with us made it happen! They were very informative on what our options were and no pushing us into purchasing the most expensive options. Our car buying experience at Weston was very pleasant. More

by ROBERTMOORE0 Verified Customer Verified Customer

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The best! I have worked with Jacob W. for about ten years now. I have bought several cars from him and I have referred several people. He goes out of his way to I have worked with Jacob W. for about ten years now. I have bought several cars from him and I have referred several people. He goes out of his way to make sure I’m happy however the one thing I can’t emphasize enough is that I trust him to not take advantage and to be honest. I don’t care if I may pay more than using a service, that peace of mind is worth its weight in gold! More

by STEPHANIESOLOMON Verified Customer Verified Customer

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New car in just minutes From Jenifer, Jacob and Mike to Nick Chin on the final closing everything went fast. We had a very tight schedule as we passed through from out of to From Jenifer, Jacob and Mike to Nick Chin on the final closing everything went fast. We had a very tight schedule as we passed through from out of town. Had two trips over the course of 8 days where we could possibly make the connection. The pass downs from person to person were flawless as we received great attention to close this deal. Thanks Weston Team! We love the new Buick Encore.... More

by PSCHELLER5 Verified Customer Verified Customer

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Honest & Amazing dealership! Helpful, no pressure & amazing friendly employees. They made it a seamless car purchase and highly recommend them. Thank you Weston’s for my beautiful Helpful, no pressure & amazing friendly employees. They made it a seamless car purchase and highly recommend them. Thank you Weston’s for my beautiful Terrain! I love it! More

by Lovemyterrain Verified Customer Verified Customer

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Excellent This dealership really cares about its customers. This was a stress free & positive experience. I will recommend Weston’s sales department & servic This dealership really cares about its customers. This was a stress free & positive experience. I will recommend Weston’s sales department & service to all my friends & family. More

by Skylar1125 Verified Customer Verified Customer

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Friendly atmosphere I had a friendly and nice experience with the salesman and all the people at Kia and they were a big help to me. Thanks I had a friendly and nice experience with the salesman and all the people at Kia and they were a big help to me. Thanks More

by SLIMSHANEY2008 Verified Customer Verified Customer

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Horrendous customer service If I could give zero stars I would. I bought my car here brand new in 2015. By March of 2019 it had just shut off twice while driving with no forewarn If I could give zero stars I would. I bought my car here brand new in 2015. By March of 2019 it had just shut off twice while driving with no forewarning whatsoever, once going 65 mph on the freeway. Once I got it to the dealership they said I need a new engine and it would not be covered under warranty because I do not have every single oil change record. I ended up having to pay $5k for a new engine and Weston Kia was nothing but rude, disrespectful, and unprofessional throughout the whole process. I would call and call multiple different employees to try to work things out and could never even speak to someone on the phone. The employees, and even the owner, Jacob Weston, would only respond with text messages days later, full of typos and improper grammar. I’ve never seen anything like it in a business setting in my life. You’d think when you are handing $5k to someone they would at least be respectful but I was still met with rude and disrespectful service employees when I went to pick my car up after two months without it (I was still paying $450 a month on it in the meantime). I even had one employee think I was on hold on the telephone while I wasn’t, and he called me a “difficult customer” to another employee. I will definitely go out of my way to spread the word to not shop at or trust Weston Kia, and not to buy a Kia in general. More

by raen2 Verified Customer Verified Customer

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Took care of me like a champ !! Jay Weston , Brad Roe and the staff were fantastic! They were prepared and executed the sale and paperwork easily. They are the reason I came from veg Jay Weston , Brad Roe and the staff were fantastic! They were prepared and executed the sale and paperwork easily. They are the reason I came from vegas to buy this vehicle from them. Very personal service. More

by NATURALCOUTURE Verified Customer Verified Customer

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