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Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson | Page 12

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
161 Reviews
4.8

161 Reviews

Write a Review

161 Reviews of Jacob Wilson

October 20, 2025

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Employee Rating

Nice place, had good luck with service but not last time. Wait d to long More

by Chris.warren66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Chris, feel free to contact us at your convenience. Joe Hohmann Service Manager 262-338-3379

October 10, 2025

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Employee Rating

Nice, friendly, knowledgeable people. Very helpful which made me very comfortable. Plus a great selection of vehicles. More

by rgzalewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Oct 10, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

October 03, 2025

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Employee Rating

We love the friendly staff and service! Always helpful....clean business...Jacob was very helpful and knowledgeable! More

by CHESTERCHEESEDOG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sabel, Monica Dewey

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Oct 03, 2025

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

September 27, 2025

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Employee Rating

Work is way too expensive they want over 800. 00 dollars for a transmission filter change and some fluid. Not fixing anything just replacing the filter and some fluid. More

by stonesmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 01, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Joe Hohmann Service Manager 262-338-3379

September 26, 2025

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Employee Rating

Everyone there'was friendly and did a great job. I received a very fair trade in for my Ford as well. This Ford is my fifth Ford! I love them. More

by rturbak47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Roy Hebert, Monica Dewey , Kim Gonzales, Tyler Howey

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Sep 26, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

September 23, 2025

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Employee Rating

Everything was fixed and it was under warranty I answered everything twice already Thank you More

by elke0
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Sep 23, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

September 20, 2025

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Employee Rating

The entire team is fantastic to work with. I cannot express in words, other than by writing a BIG thank for dealing with the extended warranty company that I went with during the time of purch More

by BMW Brothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann, Roy Hebert

Print
Sep 20, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

September 09, 2025

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Employee Rating

40 bus has been a very good dealership to me and present and pass deals. They really went out of their way to find the exact truck I was looking for. More

by DOUGFRMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Roy Hebert, Monica Dewey , Kim Gonzales, Tyler Howey

Print
Sep 09, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

September 04, 2025

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Employee Rating

Thorough job. Great management and service in the service department. Convenient to drop off and get a ride to and from work. More

by jadefire54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn , Kim Gonzales, Tyler Howey

Print
Sep 04, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

September 02, 2025

Dealership Rating
Employee Rating

Very knowledgeable and friendly staff Service experience was very efficient everything was easy and setup for quick service More

by gbucholtz2
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

Print
Sep 02, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

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