Jacob Wilson | Page 8

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for this feedback, Emma. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Chris Flynn General Sales Manager 262-338-3379

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to hear our team took care of all the details for your Ford F-250 while keeping you informed on its progress. Jacob will appreciate knowing his updates made a difference. Thank you for the five-star rating and for trusting us with your service needs. Chris Flynn General Sales Manager 262-338-3379

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for trusting us with your Ford Explorer service for the past 15 years. It’s great to hear that our team, especially Jacob, knew exactly what needed to be done. We appreciate your loyalty and look forward to supporting you in the years ahead. Chris Flynn General Sales Manager 262-338-3379

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to know that every service visit for your Ford has been fantastic and our team’s friendliness stood out. Thank you for the 5-star review. We look forward to seeing you again. Chris Flynn General Sales Manager 262-338-3379

Gordie Boucher Ford Lincoln of West Bend responded

It’s great to know we could get your Ford Explorer serviced when you needed it. Jacob and our team appreciate you recommending us to others. Thank you for trusting us with your vehicle. Chris Flynn General Sales Manager 262-338-3379

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for trusting us with your Ford Escape service. We’re glad our team has consistently met your needs without you having to ask. Jacob and the crew look forward to supporting your Escape again. Chris Flynn General Sales Manager 262-338-3379

Gordie Boucher Ford Lincoln of West Bend responded

It’s wonderful to hear Jacob and our team provided professional service and clear explanations for your Ford. We’re glad you felt valued and look forward to assisting you again. Chris Flynn General Sales Manager 262-338-3379

Gordie Boucher Ford Lincoln of West Bend responded

Linda, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Chris Flynn General Sales Manager 262-338-3379

Gordie Boucher Ford Lincoln of West Bend responded

We’re grateful for your continued trust in Ford and our sales team. It’s great to hear our staff struck the right balance of attentiveness and respect, and that the vehicle prep met your expectations. Thank you for sharing your experience. Chris Flynn General Sales Manager 262-338-3379

Gordie Boucher Ford Lincoln of West Bend responded

Pam, thank you so much for taking the time to share your feedback with us. We are delighted to learn that we could turn this around for you. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Chris Flynn General Sales Manager 262-338-3379