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Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson | Page 7

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
106 Reviews
4.8

106 Reviews

Write a Review

106 Reviews of Jacob Wilson

September 23, 2025

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Employee Rating

Everything was fixed and it was under warranty I answered everything twice already Thank you More

by elke0
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Sep 23, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

September 20, 2025

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The entire team is fantastic to work with. I cannot express in words, other than by writing a BIG thank for dealing with the extended warranty company that I went with during the time of purch More

by BMW Brothers
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann, Roy Hebert

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Sep 20, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

September 09, 2025

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40 bus has been a very good dealership to me and present and pass deals. They really went out of their way to find the exact truck I was looking for. More

by DOUGFRMM
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Roy Hebert, Monica Dewey , Kim Gonzales, Tyler Howey

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Sep 09, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

September 04, 2025

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Thorough job. Great management and service in the service department. Convenient to drop off and get a ride to and from work. More

by jadefire54
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Chris Flynn , Kim Gonzales, Tyler Howey

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Sep 04, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Hohmann Service Manager 262-338-3379

September 02, 2025

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Very knowledgeable and friendly staff Service experience was very efficient everything was easy and setup for quick service More

by gbucholtz2
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Sep 02, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 19, 2025

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Employee Rating

Great communication on the service & recall issue with my car. Jacob & Joe & Monica all followed through on the process to get my car back on the road. More

by PATTYMFAUL
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Hohmann, Monica Dewey , Kim Gonzales

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Aug 19, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Hohmann Service Manager 262-338-3379

August 13, 2025

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Friendly, knowledgeable staff. They answer all questions. It is easy to walk away with a smile. More

by CATHYREICH
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Recommend Dealer
Yes
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Aug 13, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

August 08, 2025

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Jacob, TJ and all of the service staff were very helpful. They made sure to clarify their questions with us and changed the tires on my car promptly without any problems. More

by dkyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Dewey , Tyler Howey

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Aug 09, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

July 19, 2025

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Employee Rating

Lett8ng me speak to the transmission technician meant alot to me. I will be back More

by BOBEYE22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Hohmann Service Manager 262-338-3379

July 19, 2025

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Employee Rating

Very nice and professional Very easy to work with and nice and helpful and professional More

by Kniechip
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Jul 19, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of West Bend. We look forward to having you as one of our valued customers for many more years to come! Joe Hohmann Service Manager 262-338-3379

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