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Dealership Experience
16 yrs, 7 mos
Industry Experience
17 yrs, 2 mos
Languages Spoken
English
Employee Video
45 Reviews of Jacqueline Kent
August 10, 2015
Sets the Gold Standard for how customers are treated! Want to be dealt with professionally and courteously, look no further than the folks at Continental Toyota. We crossed state lines from Indiana to Il Want to be dealt with professionally and courteously, look no further than the folks at Continental Toyota. We crossed state lines from Indiana to Illinois to buy our van - a 2015 Toyota Sienna XLE premium FWD. Amanda Woosley in the internet department went above and beyond to find the exact vehicle we wanted as we were quite picky about color and interior. Amanda and her manager Jackie handled all the communications very efficiently via email and phone calls. We finalized the deal vis email and I put the deposit down via the phone. No one in NW Indiana could come close to their deal and their willingness to find me the exact color combination we wanted. They worked with Toyota on the vehicles being built in the pipeline and had one redirected to their dealership just for me. Walked in signed the paperwork and drove home. John Cheung the sales person was very adept at walking through the new features of our vehicle. Again, no regrets - Great dealership, great staff, great experience and last but not the least - GREAT CAR. Love it!!!. Thanks Amanda, Jackie and John - Can't thank you enough. You set the GOLDEN standard! for how customers want to be treated. Will definitely come back soon for our next purchase a Toyota corolla for our teenage son! More
by Munster46321
Other Employees Tagged: John Cheung , Amanda Woosley, Amanda Woosley, Jacqueline Dybas, John Cheung
Helpful 
April 09, 2015
Great Overall Experience! Words cannot express how appreciative and impressed I am with everything Mrs. Dybas, Mr. Ali and Mr. Hershkovitz did for me! The entire process was a Words cannot express how appreciative and impressed I am with everything Mrs. Dybas, Mr. Ali and Mr. Hershkovitz did for me! The entire process was a great experience! From the moment you initiate internet chat to the moment you complete the final paperwork you will be fully informed on everything. This dealership is top quality in both Customer Service and Deals! I will continue to purchase from Continental Toyota! More
by Sheldon123
Other Employees Tagged: Sadi Ali , Michael Hershkovitz
January 14, 2015
Awesome Customer Service We purchased a Toyota Corolla from Continental. This is by far the best experience I have ever had in purchasing a new car. From the beginning, when We purchased a Toyota Corolla from Continental. This is by far the best experience I have ever had in purchasing a new car. From the beginning, when I got a response from an internet search until the moment we walked out of the dealership, every single person we encountered made us feel that we were important and that what we wanted was important. Never, did I feel like someone was trying to take advantage of us or overcharge us. Tina, Jackie, Jerry, Chris and Sam made my son's first experience of buying a car a great experience. They all went over and above my expectations. I would recommend this dealership to everyone. A great bunch of people to do business with. More
by Nancy1121
Other Employees Tagged: Chris Callada , Sam Adam, Gerard "Jerry" Skeberdis, Sam Adams
December 03, 2014
My experience at Continental Toyota I had an excellent experience throughout the whole time I was at Continental Toyota.I prmarily thank God for directing me to this dealership and I gre I had an excellent experience throughout the whole time I was at Continental Toyota.I prmarily thank God for directing me to this dealership and I greatly appreciate Mr Dean Rio for his patience, expertise and professionalim. His transactions for the purchase of my Rav4 and the trade-in of my 4-Runner was very satisfactory. My appreciation also goes to Jackie Dybas, Christian Callada and Andy(Service Dept.) More
by Edna Okorafor
Other Employees Tagged: Chris Callada , Dean Rio, Andy(service dept)
December 02, 2014
New Rav4 XLE I had the best experience at this dealership. Jacqueline and Dean were beyond helpful. I would recommend anyone to this dealership and I would especia I had the best experience at this dealership. Jacqueline and Dean were beyond helpful. I would recommend anyone to this dealership and I would especially recommend them to Dean and Jackie! More
by Krista Carnevale
Other Employees Tagged: Dean Rio
December 01, 2014
La la la loved it I recently purchased a 2015 white Toyota Corolla at continental Toyota.. Chuck Gentile was wonderful, he made sure I got every single thing I wanted i I recently purchased a 2015 white Toyota Corolla at continental Toyota.. Chuck Gentile was wonderful, he made sure I got every single thing I wanted inside and out of the car. He was so friendly and willing to help me in any way imaginable, he was so knowledgeable and he made my buying experience a breeze. I would definitely recommend the dealership and recommend chuck as your go to guy.! Thank you Toyota! I LaLa Love my car! Go Chuck!!! More
by Gaby MORENO
Other Employees Tagged: Chuck Gentile
November 19, 2014
Excellent Experience Continental Toyota made buying a car easy and an excellent experience. Mostafa was awesome! Go see him when you buy a car, he's great. He was super ni Continental Toyota made buying a car easy and an excellent experience. Mostafa was awesome! Go see him when you buy a car, he's great. He was super nice, listened to what I wanted and made the car buying process pleasant. I definitely recommend people go see Mostafa when you're ready to buy a car. Everyone was helpful and cordial. More
by Char Wheatley
Other Employees Tagged: Mostafa Atra, Sadi Ali
September 17, 2014
Camry Purchase We originally researched Toyota Camry's online and contacted Jacqueline Dybas for information and costs on new Camry styles. She was very professiona We originally researched Toyota Camry's online and contacted Jacqueline Dybas for information and costs on new Camry styles. She was very professional and informative. Our salesman Dean Rio was very attentive and friendly and showed us all the features of the cars we were interested in. After we decided to purchase, the finance expert knew what we wanted and didn't pressure us into anything. Also, very professional and friendly. Very nice experience and will recommend your dealership and the people we dealt with. Bill and Pat McCall More
by nap time
Other Employees Tagged: Dean Rio, Mark Doerge
July 14, 2014
People people selling cars Great experience, minimal stresss, courteous, caring, respectful. This review is not a paid ad but a commendationfor a job well done. My wife was happ Great experience, minimal stresss, courteous, caring, respectful. This review is not a paid ad but a commendationfor a job well done. My wife was happy and that's that! More
by rjdownes
Other Employees Tagged: Chris Callada, Mostafa Atra
June 22, 2014
Continental Toyota a World Class Dealership! I have worked with many dealerships in the past and none have exhibited the outstanding level of professionalism and integrity that is at the core of I have worked with many dealerships in the past and none have exhibited the outstanding level of professionalism and integrity that is at the core of the culture at Continental Toyota. No dealership has ever worked as hard to satisfy my needs and expectations as a customer and all business transactions have been completely fair and honest. I would like to especially thank Jacqueline Dybas, Al Zaremba, Erik Mertens, Joe Miglio, Glenn Comiskey and the rest of the Continental Staff for making this purchase such a fun experience! And now I must be off on another adventure with my new 2014 FJ Cruiser Trail Teams Ultimate Edition… More
by Ed_Reiter
Other Employees Tagged: Joe Miglio , Erik Mertens, Al Zaremba
