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Jahaira Roman
Jahaira Roman at Chapman Nissan

Jahaira Roman | Page 5

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of Jahaira Roman

July 18, 2025

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Employee Rating

We had a engineer check with a code p0301. We receive a quick response from the dealer and were told they could check on it. We are pleased they fixed it next morning. More

by haiyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, AJ Milone

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Aug 04, 2025

Chapman Nissan responded

Thank you, Haiyin! We’re glad we could provide a quick response and resolve the issue with the P0301 code promptly. It's great to hear you were pleased with the next-day service. We appreciate your trust and look forward to assisting you again!

July 16, 2025

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Amazing wonderful incredible experience not only that they respect their promise from last year, but they perform everything by the book. I thank you all my heart to the amazing advisor Jahaira, and to t More

by cipriandanscoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi , Superstar technician Mark

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Jul 16, 2025

Chapman Nissan responded

Thank you so much for the heartfelt feedback! We're thrilled to hear that your experience was amazing and that Jahaira and Mark delivered on every promise with professionalism and care. We’ll be sure to share your kind words with them. We truly appreciate your loyalty and look forward to seeing you again next year!

July 14, 2025

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Pricing is too high for the services. The staffing is very friendly and attentive. Just the pricing More

by nafissayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, AJ Milone

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Jul 14, 2025

Chapman Nissan responded

Thank you for your honest feedback. We understand that switching brands can come with different expectations, and we appreciate you giving us the opportunity to serve you. We're always looking for ways to improve, and we hope to exceed your expectations on your next visit.

July 09, 2025

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This dealership is awesome they take you step by step on what ther fixing on your car. Waiting area is clean free wifi and coffee ☕️ .I got my car back in a timely fashion. More

by Kimij
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2025

Chapman Nissan responded

Thank you so much, Kimij! We're thrilled to hear that you had a great experience with us. We believe in keeping our customers informed every step of the way, and we're glad you felt that care. Enjoy the free Wi-Fi and coffee anytime—you're always welcome here! We look forward to seeing you again. 🚗☕️

July 09, 2025

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Great experience every time! Highly recommended. Service and sales department are amazing. Won’t take my business anywhere else. More

by Bcargaljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lambert, Marc Bear, Lincoln Overholtzer, Daniel Ricciardi, Dwayne Thompson, AJ Milone, Yvette YAlston, Jim Mckenna , Phineas Jordan Phineas Jordan

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Jul 10, 2025

Chapman Nissan responded

Thank you so much for the kind words and continued support! We're honored to have earned your trust in both our service and sales departments. It means a lot to know you wouldn’t take your business anywhere else. We look forward to serving you again soon!

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