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Jahaira Roman
Jahaira Roman at Chapman Nissan

Jahaira Roman | Page 4

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Jahaira Roman

February 23, 2026

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Employee Rating

Great service when needed. Dwayne is a great with his customer service everytime. Always a great customer experience with him and he has a lot of class. Definitely would promot More

by garnettjeremy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, AJ Milone

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Feb 23, 2026

Chapman Nissan responded

Thank you for the fantastic review! We’re proud to hear that Dwayne consistently delivers a great customer experience with professionalism and class. We’ll be sure to share your kind words with him and Tony as well — they truly appreciate feedback like this. Thank you for your continued support! 💪

February 23, 2026

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Employee Rating

Great service and clean facility. I was able to enjoy a flavored hot chocolate while I waited for my vehicle to get serviced. More

by Tee Her
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, AJ Milone

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Feb 23, 2026

Chapman Nissan responded

Thank you for your kind review! We’re delighted to hear you enjoyed the great service and our clean facility. We’re especially glad the flavored hot chocolate made your visit even more enjoyable while you waited. We truly appreciate your feedback and look forward to seeing you again!

February 12, 2026

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Employee Rating

The service departing best! Dwayne Thompson is very accommodating and always has an appointment readily available for me. Brandon in the service department is knowledgeable and More

by JLG717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lambert, Dwayne Thompson

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Feb 16, 2026

Chapman Nissan responded

Thank you for the wonderful review! We’re thrilled to hear that Dwayne and Brandon continue to provide such accommodating and knowledgeable service. Your trust means everything to us, and we truly appreciate your kind words. We look forward to taking care of you and your vehicle for many visits to come!

February 07, 2026

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Employee Rating

Chapman Nissan dealership is professional and friendly. The staff is helpful and knowledgeable. The waiting area is clean and comfortable. More

by cljltj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, AJ Milone

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Feb 10, 2026

Chapman Nissan responded

Thank you for your kind words! We’re thrilled to hear that you found our team professional, friendly, and knowledgeable, and that you enjoyed our clean and comfortable waiting area. We truly appreciate your feedback and look forward to welcoming you back to Chapman Nissan!

February 06, 2026

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Employee Rating

The sales people are polite and try to work with you. They try to get you in and out. More

by rinetaylor115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson

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Feb 10, 2026

Chapman Nissan responded

Thank you for your feedback! We’re glad to hear our sales team was polite, helpful, and worked to make your experience quick and smooth. We truly appreciate your business and look forward to assisting you again at Chapman Nissan!

February 05, 2026

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Employee Rating

They always take care of me here. This is my 4th vehicle with them. Wouldn't go anywhere else. They make is as least stressful as possible. They even gave my kids pizza while we were More

by Tia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Warren Crooks, Dwayne Thompson, Brooke Berardi, Yvette YAlston, Jim Mckenna , Chris

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Feb 10, 2026

Chapman Nissan responded

Thank you so much, Tia! We’re incredibly grateful for your continued loyalty — your fourth vehicle with us truly means the world to our team. We’re glad we could make the process easy and stress-free, and that your kids enjoyed the pizza too! We appreciate your trust and look forward to many more years of serving you and your family. 😊

January 28, 2026

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Employee Rating

Very professional and kept me in the loop. I would bring my car there anytime More

by arthurinefoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi, Dwayne Thompson, AJ Milone

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Jan 28, 2026

Chapman Nissan responded

Thank you so much for your kind review! We’re glad to hear our team was professional and kept you informed throughout your visit. We truly appreciate your trust and look forward to serving you again anytime!

January 26, 2026

Dealership Rating
Employee Rating

Easy in easy out service. transparent, Chapmen make it convenient to get your Nissan service. More

by Willcar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

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Jan 27, 2026

Chapman Nissan responded

Thank you for your kind review! We’re glad to hear your visit was easy, transparent, and convenient. We truly appreciate you choosing Chapman for your Nissan service and look forward to seeing you again!

Jan 28, 2026

Chapman Nissan responded

Thank you so much for your kind words! We’re glad to hear you found our dealership professional, friendly, and welcoming. Our team takes pride in providing great service with a smile, and we truly appreciate your business. We look forward to seeing you again!

January 26, 2026

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Employee Rating

Fantastic all staff thanks wonderful service and free wash with all service done would be excellent. More

by johnpaulcomedian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

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Jan 26, 2026

Chapman Nissan responded

Thank you so much for the wonderful feedback! We’re thrilled to hear you had a great experience with our staff and service. We also appreciate your suggestion about a free car wash — we’ll be sure to share that with our team. We look forward to serving you again!

January 26, 2026

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Employee Rating

Everyone at Chapman is very nice and extremely helpful. They were able to help take care of our vehicles and the turnaround time is always faster than I anticipate! More

by marlayne.bondarchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson, AJ Milone

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Jan 26, 2026

Chapman Nissan responded

Thank you so much, Marlayne, for your kind words! We’re thrilled to hear that our team was helpful and that your service was completed faster than expected. We truly appreciate your trust in Chapman and look forward to taking care of your vehicles again!

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