Jaida Roberts | Page 2

Jaida was nice but didn't have any "authority" over the sale. Rob immediately comes over and exclaims here's the invoice price we purchased the vehicle for and I can't go any lower (obviously that's what sale. Rob immediately comes over and exclaims here's the invoice price we purchased the vehicle for and I can't go any lower (obviously that's what he's paid to do -- he's probably celebrating). Had a hard time getting the $500 military discount. DuWoyn comes over and says it doesn't apply anymore. Rob says we'll split it. Nope! We ended up figuring out the issue and getting the discount. During the entire process, I was asking what was the finance rate. Was told 7.99% and much to my surprise when we finish the paperwork with DuWoyn, it's 8.95%. Didn't like the electronic process to finish the sale. We were very rushed with DuWoyn. Still don't have a list of what the vehicle has (invoice on the window). Did purchase additional items and Don Peterson was very nice and finished my vehicle earlier than quoted. I've had better experiences at worse places. Chose Corwin because it's local/close. Very disappointed in the entire experience. Let's hope the service department doesn't disappoint like purchasing. But there is one guarantee: I will not be referring friends/family to Corwin Toyota. More

by WILL-LISA Verified Customer Verified Customer

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I had a wonderful experience at Corwin. I highly recommend them. Their attention to detail is excellent. I highly recommend them. Their attention to detail is excellent. More

by LIONELWYNNSR Verified Customer Verified Customer

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I spent most of my time with Jaida and the finance team -both were great. All members of the team seemed friendly and willing to help. -both were great. All members of the team seemed friendly and willing to help. More

by STEVEVENNE Verified Customer Verified Customer

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Sales person did not take time to explain any functions on the Toyota Highlander I purchased. Seemeed to be in a hurry and yet it took way to long to get the purchase of the vehicle processed.( It was nev on the Toyota Highlander I purchased. Seemeed to be in a hurry and yet it took way to long to get the purchase of the vehicle processed.( It was never a question of qualifing.) More

by BROWNSQWIRL Verified Customer Verified Customer

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It took an awfully long time to get our car from detailing but the sales department were professional and friendly. detailing but the sales department were professional and friendly. More

by JOYCEBENNINGTON Verified Customer Verified Customer

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Jaida was a pleasure to work with. She walked us through the process and explained everything well. She walked us through the process and explained everything well. More

by ARLANLAVOIE Verified Customer Verified Customer

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We enjoyed our day at Corwin ! Came home happy with a new vehicle… Mitch was great also !!! Came home happy with a new vehicle… Mitch was great also !!! More

by RKSTICH Verified Customer Verified Customer

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Ty Small is listed as a person to rate. We do not know who this person is as we never had any contact with him. First of all, let me say this is the first new vehicle we have purchased We do not know who this person is as we never had any contact with him. First of all, let me say this is the first new vehicle we have purchased in about 16 years. Since we are not familiar with auto dealerships in the area, my son suggested we stop at Corwin Toyota though there are other Toyota dealerships in the area. We were in the dealership for over 20 minutes showing interest in vehicles on display. My husband and I are both disabled and our son escorted us throughout the dealership. Not one person in the dealership acknowledged we were even there let alone reach out to us for help. We were 45 seconds away from walking out the door to go to another dealership in the city. Jaida Roberts saw my son's t-shirt, walked up to him and started a conversation. It was a wonderful experience from there. She was able to get us the vehicle we were looking for, took us out for a test drive, walked us through every step of the way, connected us with another young lady named Tamara Gonzales and made the rest of our experience with Corwin Toyota a pleasant one. For this we are grateful and happy with our new vehicle. Thank you Jaida and Tamara for making this purchase possible and enjoyable! More

by CROSS_IN2GRACE Verified Customer Verified Customer

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Jaida is a great salesperson. No pressure and lots of patience. Sje listen to what I wanted and delivered No pressure and lots of patience. Sje listen to what I wanted and delivered More

by LATONJA1 Verified Customer Verified Customer

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Everyone was super explanatory in the financing process & Jaida was super!! She even went out of her way making another appointment with me to answer my many more questions on how to operate all of the tech Jaida was super!! She even went out of her way making another appointment with me to answer my many more questions on how to operate all of the technology that was totally foreign to me. she was superb! Thank you ALL! More

by Debbie Verified Customer Verified Customer

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