Jaime Coates-Gantt | Page 3

Had 1 problem with a certified vehicle and the dealership jumped on and resolved it beyond my expectation. jumped on and resolved it beyond my expectation. More

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This is our fourth car from Lexus of Melbourne we have had nothing but good service from Jamie our service consultant, from Rob our sales consultant, and the whole crew. I think the fact that we’ve come b had nothing but good service from Jamie our service consultant, from Rob our sales consultant, and the whole crew. I think the fact that we’ve come back several times to get new cars from Lexus speaks for itself if you were lucky enough to get a Lexus hope you get the same people that I’ve always dealt with and you’ll be more than happy More

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I can't really tell you how many vehicles we have purchased for Rob LaMarr and Lexus of Melbourne, but there have been many. Our latest purchase was no exception for the level of service and profess purchased for Rob LaMarr and Lexus of Melbourne, but there have been many. Our latest purchase was no exception for the level of service and professionalism we have come to expect from Rob and Lexus of Melbourne provide. We are treated and feel like family there. No games. No hassle. If you are looking to own the finest automobile produced in the world from the best dealership in the country... look no further. We also highly recommend Jamie Coates in service to continue the level of excellence. She is another person we consider family. More

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Keith was great through the entire process! We have 3 lexus’ in our home and there are another 2 in extended family garages. We love to work with this dealership for purchasing and maintenanc We have 3 lexus’ in our home and there are another 2 in extended family garages. We love to work with this dealership for purchasing and maintenance. Always receive professional, friendly service no matter who it is we deal with- sales, service, etc. In particular Keith went above & beyond from helping us locate a vehicle that matched our needs, to talking me off the ledge when I was unsure of the colors, to handling the closing process. Top notch! We had Mandy help with our transaction and final title papers and she was amazing, so poised and professional she made us very comfortable. I highly recommend Keith and the Lexus of Melbourne family if you are in the market! Thank you, TR, for your help and to Evan for helping my parents! More

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The best sales team on the planet! ! Made my experience easy and stress free as always. Thanks!! ! Made my experience easy and stress free as always. Thanks!! More

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Rob LaMarr did a great job finding the right car for me. Everything with purchasing my car was managed very professionally and efficiently. The entire Team at LEXUS OF MELBOURNE are always very friendly a Everything with purchasing my car was managed very professionally and efficiently. The entire Team at LEXUS OF MELBOURNE are always very friendly and professional. This is my third Lexus purchased at Lexus of Melbourne. More

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Bob bent over backwards to get us our vehicle. We had specific options that we wanted. He searched all over the country and finally ordered direct from the factory in Japan. That's what I call We had specific options that we wanted. He searched all over the country and finally ordered direct from the factory in Japan. That's what I call service! More

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I consider myself lucky that Virginia Poole to be greeted by Virginia Poole when I arrived at Lexus of Melbourne to shop for a new RX350, my third from this dealer. During these difficult times when invento by Virginia Poole when I arrived at Lexus of Melbourne to shop for a new RX350, my third from this dealer. During these difficult times when inventories are scarce, she impressed me with her knowledge and honesty. A very personable and patient young lady, her customer service has been outstanding. The same can be said for Jamie, my service advisor for many years. In my case, the motto "Customer for Life" fits my experience with Lexus of Melbourne. More

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We have several Lexus vehicles in our family and mine is a 2001 RX 300. it has over 324000 miles and we sometimes spend $1000 or so per year for maintenance. Every time, Jamie has a loaner ready for me. J a 2001 RX 300. it has over 324000 miles and we sometimes spend $1000 or so per year for maintenance. Every time, Jamie has a loaner ready for me. Jamie is our dedicated agent and we love her. She is so prompt with returning phone calls and keeping us updated on the progress. Couldn't ask for better service from the whole team. Definitely 5 stars from in professionalism, response time, service and teamwork. It’s lovely to see how everyone pitches in and helps each other. More

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I have purchased multiple cars (over 10) from Rob LaMarr and probably 6 from Rob and Lexus of Melbourne. Impeccable service start to finish. I wouldn’t deal with anyone else. Very professional. Also Jami and probably 6 from Rob and Lexus of Melbourne. Impeccable service start to finish. I wouldn’t deal with anyone else. Very professional. Also Jamie Coats in Lexus of Melbourne service keeps the great service going. She is like family to my wife and I. More

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