Jaime Zamora
Jaime Zamora at INFINITI of South Bay

Jaime Zamora | Page 22

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.6
224 Reviews
4.6

224 Reviews

Write a Review

224 Reviews of Jaime Zamora

April 14, 2022

Dealership Rating
Employee Rating

This place was fast and all concerns were taken care of. Thanks to Jaime for keeping us updated will definitely come back More

by ANGELICAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

INFINITI of South Bay responded

Hi Angelica, Thank you so much for taking the time to leave a 5-star review with us. Your opinion matters and we are grateful for your feedback. I am glad to hear that our team worked quickly and that we were able to get everything squared away for you. Thank you for your business and we hope you come and see us again soon! Carlos Robles Service Manager INFINITI of South Bay

April 12, 2022

Dealership Rating
Employee Rating

Staff is very friendly & helpful. They always attend to my needs! Environment is clean & professional. More

by SSPSALVADOR7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 12, 2022

INFINITI of South Bay responded

Hello, Thank you for leaving a 5-star review with us! We are so glad to hear you had a friendly and helpful experience with our team and that the environment remained clean and professional. We appreciate great customers like you and hope you come back soon! Carlos Robles Service Manager INFINITI of South Bay

March 29, 2022

Dealership Rating
Employee Rating

Very nice customer service helpful and thorough. Easy getting out of my lease into another one. More

by letitia Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Harris, Mike Molles

Apr 01, 2022

INFINITI of South Bay responded

Letitia, It is wonderful to hear that it was easy for my team to get you into the new lease. And, I'm pleased to learn that they were thorough, friendly and helpful during the process. Thank you for your positive feedback, your recommendation and your business are appreciated. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

March 21, 2022

Dealership Rating
Employee Rating

In form the person if amount is mall than $500, charge be 4 u do it. More

by AOBENG1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Carlos Robles , Jerry Vargas, Ever Villalobos

Mar 25, 2022

INFINITI of South Bay responded

We are not quite sure we understand, yet please know that you are important to us. If there is anything we can do to resolve your issue we would appreciate the opportunity to do so. Please let us now how we can ensure your complete satisfaction. Thank you, Carlos Robles Service Manager INFINITI of South Bay

March 21, 2022

Dealership Rating
Employee Rating

Overall the service was fantastic - MUCH better than in the past. The two issues that take my rating down to a 4 down from a 5 are: 1) I had a 10% discount coupon that was not applied to my service - I d More

by JRCHODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Carlos Robles , Jerry Vargas, Ever Villalobos, Receptionist

Mar 25, 2022

INFINITI of South Bay responded

There is nothing here that we can't fix. Please contact me tomorrow or at your earliest convenience so that we can apply your coupon. And, if you call your sales consultant they would be glad to set-up a training session to explain Apple CarPlay. We want you to love your vehicle, and in doing so let's help you with your needs. From your username in this review we cannot contact you, and hope that you might reach out to us. Thank you for the opportunity to serve you better. Carlos Robles Service Manager INFINITI of South Bay

March 16, 2022

Dealership Rating
Employee Rating

Nice place fast service nice people! A little to far away from my home in Inglewood More

by QUIQUINADILLARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Carlos Robles , Jerry Vargas, Ever Villalobos

Mar 17, 2022

INFINITI of South Bay responded

Thank you for the wonderful review, what a wonderful compliment Nice place, fast service and nice people. We appreciate your loyalty of coming from across town to service with us.

March 08, 2022

Dealership Rating
Employee Rating

Worst service ever. Over priced and false diagnostic! I will never bring my car back to this dealership for service. I brouggt my car in for a routine manteniece. The se More

by GIDG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jerry Vargas, Ever Villalobos, Edson Trujillo

Mar 14, 2022

INFINITI of South Bay responded

Thank you for your review. We are looking into your situation. Know that our INFINITI certified team is here to recommend and provide the best solutions to your maintenance and repair needs. Carlos Robles Service Manager INFINITI of South Bay

March 03, 2022

Dealership Rating
Employee Rating

Quick and efficient service for my Infiniti G37. Good advice on service needed attention before performing it. More

by Mel Pogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo

Mar 14, 2022

INFINITI of South Bay responded

Mel, Thank you for taking the time to post this positive 5-Star review. And in spite of your positive review we see an recognize our need to communicate a service before it is performed. This is totally on us, as we train our team to be in communications with our clients during their visit. We will take this as a training opportunity and hope to serve you better next time. Thank you for your understanding and for your loyalty. Carlos Robles Service Manager INFINITI of South Bay

February 16, 2022

Dealership Rating
Employee Rating

Great speedy service would recommend to visit and get service here service advisors are great and are accurate. More

by JERRYGALVAN89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Carlos Robles , Jerry Vargas, Ever Villalobos

Feb 17, 2022

INFINITI of South Bay responded

Thanks! We're glad you found our service department to be speedy and that you would recommend anyone to come visit us for their needs. We will be sure to let our service team know of this review and we hope to see you again soon! Carlos Robles Service Manager INFINITI Of South Bay

February 16, 2022

Dealership Rating
Employee Rating

Awesome. Through' great' satisfying'knowledgeable' friendly' caring' clean' effective' joyful' greT staff' great work. Fast More

by BRI7242005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Carlos Robles , Jerry Vargas, Ever Villalobos

Feb 17, 2022

INFINITI of South Bay responded

Thank you so much for your kind words and for taking the time to leave us this review. We're glad to hear that you found our team knowledgable, friendly and overall a great staff to work with! We appreciate your business and hope to see you again soon. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

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