Jake Hughes | Page 18

Pleasant, relaxed car buying experience We were greeted within minutes by the receptionist, who was very helpful and friendly. She connected us with Rich Curto, our salesman. Rich was kind, We were greeted within minutes by the receptionist, who was very helpful and friendly. She connected us with Rich Curto, our salesman. Rich was kind, knowledgeable, HONEST, and patient. When he heard that my husband was active duty military, he immediately thanked him for his service. My husband and I were planning on buying a specific vehicle and were pleasantly surprised when the vehicle was in the same condition as posted on the dealer website. There was complete transparency in the deal from start to finish, no hidden fees, no stress, no pressure, no price haggling needed. We asked for a bit more on our trade and it was given with a smile. Jake Hughes the manager continued to make our buying experience easy and quick. He was helpful,HONEST, and quite personable. Jake and my husband exchanged quite a few laughs, which was unusual for a situation that can usually be an arduous and stressful task. I would also like to mention that Tina Bilokin the internet sales manager was spectacular. She was very prompt and HONEST with her responses to my questions and at all times I might add (and at most hours, I am an RN and I work weird hours) attentive to my needs. Overall I am extremely happy with the experience at Prestige Volvo. I would highly recommend this dealership to anyone, friends, family, or even the prospective client we met in the parking lot. If you live in the area (or even don't, we drove up from JBMDL) and are in the market for a Volvo, used or new, check this place out, you won't be disappointed. More

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Easy and smooth buying experience Buying our Volvo XC90 T6 from Prestige Volvo in East Hanover was an easy and pleasant experience. Ronnie Landstrom helped us throughout the process, a Buying our Volvo XC90 T6 from Prestige Volvo in East Hanover was an easy and pleasant experience. Ronnie Landstrom helped us throughout the process, and was very knowledgeable, and at no point along the way was there any element of pressure. He helped us find the car we were looking for, was there with us throughout the entire process, and stayed beyond closing time to explain the various features of the car systems. I’d test driven the xc90 a couple of months ago, and Vinny helped us then. Jake was around at the close of the deal, and explained all the details patiently. In addition, everyone was very patient with our ever-impatient toddler! The dealership itself is very clean and pleasant. Whilst the car was being prepared, I relaxed and watched the Sweden-Germany screen in their waiting area. All in all, a very pleasant experience. Kudos to Ronnie, Jake, Vinny, and team at prestige Volvo. More

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Great Sales Person We were assisted by Mike Oscata. He was a terrific help in choosing our vehicle. Very prepared, courteous & knowledgeable. Made our buying experience We were assisted by Mike Oscata. He was a terrific help in choosing our vehicle. Very prepared, courteous & knowledgeable. Made our buying experience enjoyable. Mike rocks! More

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Great Car Buying Experience I walked into Prestige and walked out literally 35 minutes later with the exact model and deal I wanted. Kristian was phenomenal to work with as a sal I walked into Prestige and walked out literally 35 minutes later with the exact model and deal I wanted. Kristian was phenomenal to work with as a sales person and helped with all aspects of the transaction. They had to pick up my car from Northern New York and were able to provide me with a loaner car until my lease came in. The final signing and delivery was some and easy and Kristian was again phenomenal to work with as was Jake from finance. Prestige was a pleasure to work with! More

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Best Service Experience of My Life From the thoughtful, professional follow-up and consideration shown by Jay Rosen (Service Manager) to the pro-active, attentive and reassuring service From the thoughtful, professional follow-up and consideration shown by Jay Rosen (Service Manager) to the pro-active, attentive and reassuring service of Deena Simmons (Advisor) to the selflessness of Walter (Technician) foregoing his lunch hour to get my car serviced quickly this was the single most impressive, well-managed, and satisfying experience that I have ever had... Everyone that I encountered in the Service Department was exemplary. The owners of Prestige Volvo of Hanover should waste no time in rewarding these true professionals. Congratulations to Jay Rosen and to great team! More

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Excellent customer service! From the moment I spoke with Ronnie on the telephone, I experienced superb service. He was extremely helpful, and had a genuine willingness to assist. From the moment I spoke with Ronnie on the telephone, I experienced superb service. He was extremely helpful, and had a genuine willingness to assist. I would recommend this dealership to anyone looking for high quality customer service to match their new high quality car. Long after the deal was set, Ronnie still went outside to ensure everything on my new XC60 was perfect before I drove away. My only wish is that this dealership was closer to home. Working with Ronnie and Jake made the 2 hour trip to Prestige well worth it! More

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Great experience Their approach was low key and as a result refreshing. They took their time, were very informative and we never felt rushed. In fact, they stayed past Their approach was low key and as a result refreshing. They took their time, were very informative and we never felt rushed. In fact, they stayed past closing time to assist us. An overall pleasant experience More

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Prestige Volvo for Life I wanted to personally Thank Ron Landstrom and Jake Hughes for making my car purchase super easy and seamless. This is a great dealership and so help I wanted to personally Thank Ron Landstrom and Jake Hughes for making my car purchase super easy and seamless. This is a great dealership and so helpful. If you are in the market for a Volvo, make this your choice and see these guys. Thank you for getting me into my 2nd Volvo! I love it! More

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Prestife was awesome! Everyone at prestige volvo made my car swapping experience a breeze. I was in and out in no time and they did everything possible to make the experien Everyone at prestige volvo made my car swapping experience a breeze. I was in and out in no time and they did everything possible to make the experience an A+.. they didn’t give up until the found the exact car I wanted with all the bells and whistles- they were so accommodating around my schedule- I can’t say enough about the team there- Jake, Ron and Matt- thank you! More

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Excited to be part of the family My car buying experience with Prestige was not only painless but also enjoyable! Everyone I met was friendly, knowledgeable and really cared about the My car buying experience with Prestige was not only painless but also enjoyable! Everyone I met was friendly, knowledgeable and really cared about the customer experience. It was a very personal experience and I truly felt like I was being welcomed into the family. More

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