Jake Hughes | Page 19

First purchase from Prestige Purchased a CPO 2015 XC60 R-Design from Prestige. Price was great and Jake was able to help me with any issues that I had. Purchased a CPO 2015 XC60 R-Design from Prestige. Price was great and Jake was able to help me with any issues that I had. More

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Best car buying experience imaginable! I had the pleasure of getting a car from Prestige Volvo a week ago. The internet sales and financing teams are amazing! I loved the fact that the staf I had the pleasure of getting a car from Prestige Volvo a week ago. The internet sales and financing teams are amazing! I loved the fact that the staff was not pushy or judgmental. Tina was great; she is so kind and very knowledgeable. She made me feel confident that I will be leaving with a car that best suited me and my budget that day, and I did. I felt very comfortable talking with Tina about what I wanted in a car and concerns I had with my credit, I felt like I was talking to a friend not a car sales associate. I financed a gorgeous used Buick with low miles well below market value. The best part about my experience was that I wasn’t treated any differently for having less than perfect credit and not buying a Volvo. Tina has even followed up with me a few times to see how I am doing after purchasing the vehicle which most cars associates do not do. It was definitely worth the hour and a half drive. Car dealerships near me lack everything Prestige Volvo’s staff has to offer. I applaud Tina, Irene, Ron, Jake, and all of the staff at Prestige Volvo for all the time, dedication, knowledge, and respect that they give to their customers. More

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First Rate VIP Experience Prior to visiting Prestige Volvo and meeting with Ron we were not anticipating enjoying the purchasing process, we might have even been dreading walki Prior to visiting Prestige Volvo and meeting with Ron we were not anticipating enjoying the purchasing process, we might have even been dreading walking into a dealership after a long day of working feeling as though we need to put on a pair of boxing gloves just to get through the evening. The moment we walked through the door of Prestige Volvo and were matched with Ron we immediately felt a sense of welcoming from not only Ron but all his other amazing colleagues. We felt as though we were hanging up our coats on the coat rack and taking off our shoes and just having a relaxing visit with a longtime friend. We already had our choices narrowed down before visiting Prestige Volvo so when we started speaking with Ron he immediately grabbed the keys and took us on the lot to locate the vehicles. Ron was very attentive to our needs, very knowledgeable about the vehicle and also the brand Volvo, and before even getting the car on the road for the test drive he had us do a walk around of our Volvo XC60 and taught us things to pay attention to for future car purchases, things we never even really considered and was never showed at other dealears when purchasing. After we returned from the test drive and decided that we wanted to proceed with the purchase(the scary part right)we were matched up with Jake the Business Manager(all awhile Ron never leaving our side we remained his top priority)and we explained that we already secured our own financing which Jake stated was great and not a problem. However, without any pressure Jake explained that he may be able to secure Volvo financing for us at a competitive rate and if we were open to it he would also like to try Volvo Finance. We agreed to that and Jake was able to secure fantastic terms for us with Volvo Financial and we did not use our own financing. When we went in to sign the deal final price was exactly as communicated with no last minute surprises that were negative. We had surprises but they were the type of things that you hope for when buying a car. Thank you again Jake!!! There is not enough we can say about our experience at Prestige Volvo it truly was magnificent, the facility was impeccable, and everyone there was trustworthy which is really big in our books. Big Kudos to Ron/Jake they both were absolutely amazing! Friendly, Funny, Sharp, and Personable they both provided an experience that will now keep us in the Prestige Volvo family for life. More

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Amazing I would like to thank Prestige Volvo for making the purchase of our “new to us” XC60 a GREAT experience! All the staff, especially Ron Landstrom, were I would like to thank Prestige Volvo for making the purchase of our “new to us” XC60 a GREAT experience! All the staff, especially Ron Landstrom, were extremely knowledgeable, helpful, & friendly. I don't want to exclude anyone but, in addition to Ron was the amazing Prestige Volo team, Pat Masone, Jake Hughes, Craig Melquist & Krish Sanghavi who all played a big part in making our experience an amazing one! They have great prices from the start and top notch customer service. Thank you Ron and all the great staff at Prestige Volvo! And, I absolutely LOVE my “new to us” XC60! 😊 More

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Great experience, friendly staff. Got my 2014 Jeep Grand Cherokee for a great price. Very friendly staff, great service. Fascinating experience. Surely would recommend this dealership Got my 2014 Jeep Grand Cherokee for a great price. Very friendly staff, great service. Fascinating experience. Surely would recommend this dealership to my friends. More

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Internet purchase While searching for a used 2017 Infiniti Q50 for my wife,I came across a listing from prestige Volvo that sounded to good to be true. After contacting While searching for a used 2017 Infiniti Q50 for my wife,I came across a listing from prestige Volvo that sounded to good to be true. After contacting Tina Bilokin she reassured me by sending videos and answering any questions I had. A week later my wife and myself took the short trip from Long Island to New Jersey to purchase the car. The car was everything and more that Tina had promised. The dealership was beautiful and Tina and her co-workers were amazing and made the transaction the smoothest I have ever had. I will definitely be a repeat customer in the near future. More

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I was scamed by Prestige I bought my car on June, put 10 000 miles and in Octomber I got Transmission problem. Not just that they don't help me with anything they charge me $1 I bought my car on June, put 10 000 miles and in Octomber I got Transmission problem. Not just that they don't help me with anything they charge me $130, for service and offer me new Transmission for $7000. I was promised by Jake Hughes that he will get me out of that car, but whole story finished in a way that Jack Hughes didn't answering my call, I even send email to Pat Mason, P. J. , Marthew Haiken, but NO answer. This guys are scam, don't believe them. I had to pay $2500 for old transmission in order to use my car. NEVER EVER AGAIN PRESTIGE More

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Friendly, knowledgeable, and efficient staff. Ron gave a very thorough tutorial if the car both pre-purchase and after. I feel very confident with the choice we made in Volvo and choosing Prestige Ron gave a very thorough tutorial if the car both pre-purchase and after. I feel very confident with the choice we made in Volvo and choosing Prestige Volvo as our dealership. More

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Unsure but proven wrong I'll be honestly, this was my first big purchase on my own. I do feel a sense of accomplishment for getting it done. I have searched for about 9 mont I'll be honestly, this was my first big purchase on my own. I do feel a sense of accomplishment for getting it done. I have searched for about 9 months and wavered between wanting to do it and not wanting to. Debated around 18 models, but when I first walked into the dealership, I was put to ease right away. Dealership first off is beautifully done, very modern and very spiff clean. I feel like the same applies to the employees, they all reflect their building well. The way they treat you is similar! They all greet you with smiles, saying hi, opening doors for you, really feel like first class service. Ken was quick to greet me, very friendly and very knowledgeable. Came in to look at one vehicle I saw online but found better in the lot so went with that. Ken follows up well and is very helpful and isn't pushy, definitely not the stereotypical salesman. He is confident in himself and is very fair and straightforward. Very transparent, honestly the only nervousness I felt was that this felt too good to be true. Everything was really easy, first visit to test drive and discuss. On second visit, about 30 minutes to process finances and paperwork and I was off. Car has been running beautifully and the dealership's logos are super classy, feels great so far! Huge investment as my first big purchase, but I don't feel any remorse at all! Ask for Ken! Super professional and helpful More

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Excellent Experience- Again Yesterday was the fourth time I have leased or purchased through Prestige. Needless to say, I wouldn't be a multiple- repeat customer if I was not ve Yesterday was the fourth time I have leased or purchased through Prestige. Needless to say, I wouldn't be a multiple- repeat customer if I was not very satisfied. Professionalism and courtesy are the hallmarks of this dealership. Irene Garris was the "gatekeeper": courteously serving as pleasant and efficient forwarder of my inquiries and calls. Tina Bilokin (2nd or 3rd time she served as my "Internet" sales person) could not have handled things more expeditiously or more graciously. Last but not least, kudos to Finance person Jake Hughes, who solved what could have been a problem with creativity and aplomb. Congrats to them all. More

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