Jake Pierson | Page 2

I recently brought my vehicle in for an oil change and to have a new key fob programmed. Jacob Pierson was friendly, professional, and kept me informed throughout the process. The oil change was completed in have a new key fob programmed. Jacob Pierson was friendly, professional, and kept me informed throughout the process. The oil change was completed in a timely manner, and the new key fob works perfectly. Overall, the experience was smooth. I appreciate the quality service and would recommend Napleton Ford of Oak Lawn to others needing vehicle maintenance or repairs. More

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I love NAPLETON Ford Dealership service team. They are always polite and welcoming. Jacob Pierson-1480 check me in he was courteous and service was faster than I expected. I didn't get to make me They are always polite and welcoming. Jacob Pierson-1480 check me in he was courteous and service was faster than I expected. I didn't get to make me a cup of coffee 😂🤣😂🤣.I would recommend NAPLETON Ford service team to everyone 👍 More

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Very friendly and always has a solution to your issues or questions about getting a new car questions about getting a new car More

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Excellent service kept us in formed about the progress of my car and it was easy to check out of my car and it was easy to check out More

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Very fast service! Everyone was also very nice! waiting area was clean and quiet was able to enjoy the peaceful atmosphere. Everyone was also very nice! waiting area was clean and quiet was able to enjoy the peaceful atmosphere. More

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The service at this dealership is always professional, friendly and accommodating. Beginning with the person answering the phone. The service team is the best ! Jacob kept me abreast of the issue, process friendly and accommodating. Beginning with the person answering the phone. The service team is the best ! Jacob kept me abreast of the issue, process and suggested the best way to assure the repair remained solid. Jacob”s service and personality represents the excellent service I’ve Always received from your service team. More

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Easy as pie. Made on line appointment and brought it on. Kept me advised..picked up no issues . Professional Made on line appointment and brought it on. Kept me advised..picked up no issues . Professional More

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It was a great service fast just what I need it. Thank you for all your help. Kevin.Fondren Thank you for all your help. Kevin.Fondren More

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Service was great, check in and check out smooth and done earlier than expected. Thanks again My issue is with scheduling.. I asked for 15,000 mile check up and got oil change earlier than expected. Thanks again My issue is with scheduling.. I asked for 15,000 mile check up and got oil change More

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Nice and cool Fast oil change Clean waiting area. Polite service. They what they are doing. Polite service. They what they are doing. More

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